Clari vs Xactly Incent

• Allows for more efficient funnel management - quick ability to update sales funnels in real time.
• Provides transparency for leadership to see what is happening with the deals in real time.
• Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.

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• There are a lot of options in Xactly, so you are usually able to accomplish anything you need.
• They have had pretty regular updates so there are always improvements being made.
• They have a community portal that allows you to provide ideas and vote on other people's ideas for things that aren't currently accessible in Incent.

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• Limited functionality. Really the only use case for me is forecasting and deal reviews.
• Allow all managers to edit reps stages and numbers with a notification.
• Does not require manual commit numbers to be confirmed. Should auto-commit the previous week's number if no change is needed.

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• The advantage of flexible setup is at the same time a Con. Everything need to be setup and will be programmed from the scratch. When you miss a scenario in the FRD phase or did not foresee it costs effort and money to get it later added. Due to the complexity there are a small errors in the starting phase until the system runs well. We needed nearly a year to get it working as expected.
• The functionalty is not intuitive and sometimes very complex to use. E.g. to create adjustments several steps in different menues are needed.
• the desgin was updated recently in the menue structure but most of the parts are still some kind of old fashioned

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• Clari has helped some of our managers become more accurate in their predictions as well as help them assess quickly how business is flowing. This helps us focus on the deals that are critical and take action. They feel more productive and in control of their pipeline.

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• Although this has shown great efficiencies which has saved many hours per month as well as no need for extra headcount we have not officially completed a formal ROI.
• My frustration level has definitely decreased in preparing multiple excel workbooks for each of our teams.
• Inquiries from the sales teams have decreased to almost nothing due to system calculations instead of manual calculations often with errors that were missed in validation.
• The Salesforce team loves it because they have better insight into their payouts much quicker prior to the final results going in front of the IC Governance Committee for approval.

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