What users are saying about
66 Ratings
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Top Rated
279 Ratings
66 Ratings
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Score 8.3 out of 100

Xactly Incent

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Top Rated
279 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Analytics and Reporting

    Clari

    Feature Set Not Supported
    N/A
    9.7

    Xactly Incent

    97%
    Xactly Incent ranks higher in 6/6 features

    Personalized dashboards

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Color-coded scorecards

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    KPIs

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Key Performance Indicator setting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Benchmarking with external data

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Pipeline Analytics

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Sales ICM

    Clari

    Feature Set Not Supported
    N/A
    9.0

    Xactly Incent

    90%
    Xactly Incent ranks higher in 5/5 features

    Sales compensation plan creation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Complex sales crediting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Incentive auditing/regulation compliance

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Sales compensation dashboards & forecasting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Incentive modeling

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Sales Gamification

    Clari

    Feature Set Not Supported
    N/A
    9.2

    Xactly Incent

    92%
    Xactly Incent ranks higher in 6/6 features

    Sales rep view

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Mobile game functionality

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Game notifications & updates

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Sales game integration to Salesforce

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Sales performance reporting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    TV streaming

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Attribute Ratings

    • Clari is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.5

    Clari

    85%
    17 Ratings
    8.0

    Xactly Incent

    80%
    188 Ratings

    Likelihood to Renew

    Clari

    N/A
    0 Ratings
    9.1

    Xactly Incent

    91%
    34 Ratings

    Usability

    9.3

    Clari

    93%
    4 Ratings
    8.8

    Xactly Incent

    88%
    15 Ratings

    Availability

    Clari

    N/A
    0 Ratings
    9.6

    Xactly Incent

    96%
    9 Ratings

    Performance

    Clari

    N/A
    0 Ratings
    9.4

    Xactly Incent

    94%
    11 Ratings

    Support Rating

    9.0

    Clari

    90%
    5 Ratings
    6.5

    Xactly Incent

    65%
    20 Ratings

    In-Person Training

    Clari

    N/A
    0 Ratings
    8.9

    Xactly Incent

    89%
    6 Ratings

    Online Training

    Clari

    N/A
    0 Ratings
    8.0

    Xactly Incent

    80%
    5 Ratings

    Implementation Rating

    Clari

    N/A
    0 Ratings
    8.3

    Xactly Incent

    83%
    15 Ratings

    Product Scalability

    Clari

    N/A
    0 Ratings
    9.8

    Xactly Incent

    98%
    7 Ratings

    Likelihood to Recommend

    Clari

    Clari is perfect for a sales team collaborating to forecast and estimate the opportunities and overall business status, it's working in a hierarchy scheme that reflects each team member's forecast into their team leader's big forecast number in an automated and easy process. It also can define a periodic date to update the forecast among the team so the forecasting to top management is automated as well.
    Ahmed Farid | TrustRadius Reviewer

    Xactly Incent

    Xactly Incent works best for a business that calculates compensation on a monthly and/or quarterly cadence. They'll do a great job of making the weekly or bi-weekly cadence work, but it will still feel like you're operating outside what the system is meant to do.
    Anonymous | TrustRadius Reviewer

    Pros

    Clari

    • Allows for more efficient funnel management - quick ability to update sales funnels in real time.
    • Provides transparency for leadership to see what is happening with the deals in real time.
    • Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.
    Anonymous | TrustRadius Reviewer

    Xactly Incent

    • Incent is very user friendly. It is easy to navigate and find the information you want even if you have never logged in before or have had no official training.
    • Calculations are able to run quickly, even when data sets are large and plans are complicated with multiple criteria/rules. This is extremely important when in a time crunch and needing details ASAP!
    • It is very easy to customize Incent to fit any need or want for an organization.
    Shannon DeFehr (Davis) | TrustRadius Reviewer

    Cons

    Clari

    • I still find myself having to update apps in Salesforce as well as Clari when it's supposed to eliminate the need for duplicative forecasting tools.
    • Reps don't have access to company-wide or even team reporting. Would be really helpful to see how other reps are doing and what deals they have
    Anonymous | TrustRadius Reviewer

    Xactly Incent

    • The new left hand menu is not as user friendly due to how the eyes generally look at the system.
    • The layout is archaic; should revamp completely or go back to what was previously there.
    • Find a way to integrate orders and results into one view.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Clari

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Xactly Incent

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Likelihood to Renew

    Clari

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 9.1
    Based on 34 answers
    Our company is totally invested in Xactly with close to 2000 reps being paid out of it. We have 3 instances and there is no other method to calculate commissions. I feel the cost (although I do not know the amount) is also very competitive for the benefits.
    Jesse Duncan | TrustRadius Reviewer

    Usability

    Clari

    Clari 9.3
    Based on 4 answers
    it is a very easy tool to use. It easily integrates with SFDC and is easy to learn how to use. Clari is a recommendation with any organization concerned with learning new tools because it is so simple to master.I would say it has a strong usability score for all level of users
    Daniel Haber | TrustRadius Reviewer

    Xactly Incent

    Xactly Incent 8.8
    Based on 15 answers
    The devil is in the detail. It's not intuitive to use, also not for Sales employees. You need to train them. For superusers like me you need a lot of training to administrate the system. It has a lot of functionalities and complexity like staging and upload orders, reset triggers, updating & creating rate tables. A lot of formulars are necessary to learn.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Clari

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 9.6
    Based on 9 answers
    In general the system is nearly always available. But the daily achievement calculation takes a hugh amount of time. therefore it was in the past month sometimes only from midday onwards completely updated and usable for Sales employees. Xactly support was and still is working hard to get it available early mornings. Availablility time has increased a lot. It's now down to around 10 am in the moring
    Anonymous | TrustRadius Reviewer

    Performance

    Clari

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 9.4
    Based on 11 answers
    I have been using Xactly extensively for the past 3 years now and with the improvements in the system, it's truly the best in class.

    Easy to use, easy administration
    Anonymous | TrustRadius Reviewer

    Support Rating

    Clari

    Clari 9.0
    Based on 5 answers
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Luke Ferrel | TrustRadius Reviewer

    Xactly Incent

    Xactly Incent 6.5
    Based on 20 answers
    They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
    Matthew Greve, MBA | TrustRadius Reviewer

    In-Person Training

    Clari

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 8.9
    Based on 6 answers
    It was great, good explanations and good training material provided, we were able to get a really good idea of how to use the system. I also think that it was enough time to learn how to setup the system.
    Eduardo Soriano | TrustRadius Reviewer

    Online Training

    Clari

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 8.0
    Based on 5 answers
    Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
    Christina Kouchalakos Eftimiou | TrustRadius Reviewer

    Implementation Rating

    Clari

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 8.3
    Based on 15 answers
    We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
    Irina Tarelkina | TrustRadius Reviewer

    Alternatives Considered

    Clari

    Even if I don’t have some experience with Datahug, this platform doesn’t have an excellent end-user experience as Clari. Also, Clari has simple integration with Sales Apps, mobile application and notifications work very well, and is faster than Datahug. Reports are more straightforward, and you have with Clari an easy way for customization.
    Anonymous | TrustRadius Reviewer

    Xactly Incent

    Xactly [Incent] Analytics reports are more advanced and easy to use. The interface is superior and allows for a deep dive into sales numbers and financials for the company. Other departments use Xactly [Incent] to help build cross-functional tools and databases, that can work together efficiently. UAT testing and test scripts are managed by the IT organization to adhere to all company policies. Finance uses it for analytics, forecasting, and financial modeling. HR uses it to determine terminations, new hires, and other relevant data points. Sales Operations uses it for quotas, sales strategy, planning, etc.
    DeWayne Allen | TrustRadius Reviewer

    Scalability

    Clari

    No score
    No answers yet
    No answers on this topic

    Xactly Incent

    Xactly Incent 9.8
    Based on 7 answers
    It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Clari

    • Has made it easier to keep track of ops. Our company has many open ops that sit and get drawn out. This makes it easy to forget about things and not update. Clari has helped us keep things on track and follow up on more closings that would have been left out.
    • With a small sales team, the cost isn't much of an issue as the deals won from the tool means the ROI is there quickly. With large teams though, I could see that being an issue when compared to just Salesforce licenses
    Anonymous | TrustRadius Reviewer

    Xactly Incent

    • Our company has been able to redirect a FTE worth of budget on our commissions team to other projects/initiatives that once were occupied by calculating and maintaining the formulas for our comp structures before Xactly.
    • Our ability to analyze comp-related trends within the company went from 0-60 as soon as we got all of our rules and processes built out in Xactly.
    • The amount of time saved from reps no longer sending simple inquiries into our commissions team is hard to quantify, but it’s increased our overall selling time and also reduced the load on the commissions team drastically.
    Anonymous | TrustRadius Reviewer

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