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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score8 out of 10
    N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    HubSpot CRM

    Score8.4 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    Close CRMHubSpot CRMPipedrive
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    Close CRMHubSpot CRMPipedrive
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    Close CRMHubSpot CRMPipedrive
    Considered Multiple Products
    Close
    Chose Close CRM
    Close.io does a lot more than HubSpot CRM for a lower price. The most important difference is that I can search for prospects by the notes I created and by prior activity. But, I cannot do this in HubSpot, although it seems like it should be a very basic feature.
    Incentivized
    Chose Close CRM
    All the same features and more in a much better user experience. Lots of integrations of Salesforce require a dedicated employee just to manage Salesforce and make changes. Close just works out of the box and is easy to change and customize.
    Incentivized
    Chose Close CRM
    Close.io strikes an important balance between power (features / functionality) and simplicity, making it an enjoyable and powerful platform to use. It's also priced favorably to Salesforce.
    Incentivized
    HubSpot
    Chose HubSpot CRM
    I used Pipedrive in the past. For my usage, Pipedrive was more expensive. The customization was easier on Pipedrive though. In the end, HubSpot CRM worked for my needs and my budget. It has the integrations I need with Outlook and it's quite simple to use.
    Incentivized
    Chose HubSpot CRM
    HubSpot CRM seemed way simpler and cleaner than zoho and Salesforce CRM, which needed more setup and felt bilkier for daily use. Pipedrive was decent for tracking pipelines, HubSpot offered better e-mail logging, task management, and a more seamless workflow overall. I chose …
    Incentivized
    Chose HubSpot CRM
    At the end of the day, we realized we weren't going to make a change. It would be a massive lift right now to make a change to a totally new system. I like what Pipedrive offered, but the effort to actually make the change is not worth it to us.
    Incentivized
    Chose HubSpot CRM
    My team was using Pipeline earlier, but that was not working according to our expectations, and our users were increasing, and Pipedrive was not able to handle that kind of number, so we switched to HubSpot CRM, and it has met our expectations as it is handling a very large …
    Incentivized
    Chose HubSpot CRM
    I have worked for companies that used Pipedrive and Zoho CRM Plus, but despite their differences in features, I find these tools to be the same. Zoho CRM Plus is excellent software to keep clients' information in the same location, but it is too costly if you ask me. Pipedrive
    Incentivized
    Chose HubSpot CRM
    This answer may be a little more concise, as it's simpler!

    Although functionality is fairly similar, Management brought the Sales team into the boardroom and took us through a high-level guided tour of both Pipedrive & HubSpot CRM. It essentially boiled down to which interface …
    Incentivized
    Chose HubSpot CRM
    In my opinion, HubSpot CRM had greater functionality than Pipedrive and Zoho. It's also more expensive. It's less expensive and easier to implement compared to Salesforce.
    Incentivized
    Chose HubSpot CRM
    Pipedrive was a little bit lacking and it was very simplistic as a starter package for someone who wants something other than a spreadsheet to get started. I remember features like making you have to set an additional task when you complete one, but that's not always the way …
    Incentivized
    Chose HubSpot CRM
    HubSpot is much more dynamic that Pipedrive, but also more expensive, especially if you want add-on features.
    Incentivized
    Chose HubSpot CRM
    HubSpot ultimately provides more metrics and custom workflow automation than Close CRM.
    Incentivized
    Chose HubSpot CRM
    HubSpot CRM is just the best golden standard. There are so many resources and so easy to find a revenue operations agency to help you make any changes or implement any projects
    Incentivized
    Chose HubSpot CRM
    HubSpot is the easiest to learn and use; however, its initial lead management can leave a lot to be desired. For Account Management and Marketing, it ranks highly against any other I have used.
    Incentivized
    Chose HubSpot CRM
    HubSpot is much deeper, if that's the correct word to use in this case. It's much more flexible, easier to operate, complicated in a good way, and refined. HubSpot is a giant; they know what they're doing. And their Support team is also great! I've been using HubSpot for years …
    Incentivized
    Chose HubSpot CRM
    Free starter package and easy set-up. The first task was to set up a lead pipeline. After I discovered many more features, such as a ticket system, chatbot, and email sending in HubSpot, our team is using them on a daily basis.
    Incentivized
    Chose HubSpot CRM
    Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received …
    Incentivized
    Chose HubSpot CRM
    I honestly believe that the examples I've shared are more complete and developed. But even more, I believe they're more attractive to the eye and user friendly, which adds a lot of value when it comes to a platform which will be used by many different teams and people who are …
    Incentivized
    Chose HubSpot CRM
    Honestly, except for EnterpriseOne, I used these other products too long ago to compare. EnterpriseOne has a lot of capability but it is much more difficult to utilize their tools.
    Incentivized
    Chose HubSpot CRM
    The functionality of it, ease of use, and multiple things that it does that the others don'.
    Incentivized
    Chose HubSpot CRM
    It is more sales-focused and has more robust features that integrate with other areas of our business, such as the website, marketing, and automating tasks and follow-up emails. The other apps required more work as CRMs, whereas Hubspot seemed more plug-and-play.
    Incentivized
    Chose HubSpot CRM
    HubSpot is more user-friendly than all of the above. It is far simpler and provides more data and reporting.
    Incentivized
    Chose HubSpot CRM
    Better
    Incentivized
    Chose HubSpot CRM
    Greater use ability and customer support to learn the processes of HubSpot
    Incentivized
    Chose HubSpot CRM
    I answered in a previous question.
    Incentivized
    Chose HubSpot CRM
    HubSpot provides more features when it comes to managing contacts and automating activities. HubSpot also provides a better solution when it comes to cooperating between teams.
    Incentivized
    Chose HubSpot CRM
    I am not sure. I came to the company with Hubspot already in place but obviously it fits well to us.
    Incentivized
    Pipedrive Inc.
    Chose Pipedrive
    Hubspot is more complex with more functionality, Pipedrive is easier and more straightforward to use.
    Incentivized
    Chose Pipedrive
    Much easier setup and use on basic level.
    Incentivized
    Chose Pipedrive
    Pipedrive has a simpler interface and focuses on sales initiatives rather than digital marketing efforts which is something that our sales team needs. Pipedrive offers a good level of flexibility when it comes to customizations and they are always open to adding new features.
    Incentivized
    Chose Pipedrive
    Pipedrive has an excellent UI, email tracking features, and the ability to display contact information and notes about each individual. It allows us to integrate other systems with a high degree of automation, which is crucial to our workflow. Easy to pick up and use, with …
    Incentivized
    Chose Pipedrive
    It is easier to use and more specific. I think HubSpot has a lot and can be overwhelming or confusing at the start. It is cheaper, and the automation is easier to configure. I think it is a better option to start with Pipedrive software. Try it and check for yourself.
    Incentivized
    Chose Pipedrive
    Pipedrive is less complex and far more affordable. It is missing some of the marketing tools (email marketing, adspend tracking, etc.) But for a small team this tool is far superior. It cuts out the fluff and focuses on helping you manage a pipeline. And the cost is a million …
    Incentivized
    Chose Pipedrive
    Better integrations, dashboards, reporting, and tasks
    Incentivized
    Chose Pipedrive
    Pipedrive is extremely lightweight, but extremely powerful as you get deeper into it. My 61 year old father will use it, when he won't even use email on desktop. Pipedrive is inexpensive and easy to adopt. It's also easy to adapt, adding custom fields, deal stages, and other …
    Incentivized
    Chose Pipedrive
    Pipedrive is nowhere near as capable as Salesforce, but it's also much easier to manage. I think of Pipedrive as a simple version CRM that is good for managing inbound lead's interests in an organized way. When you have a larger sales structure with different components and …
    Incentivized
    Chose Pipedrive
    I'm a huge fan of HubSpot. It is more aligned with how most salespeople work than any other CRM out there. It's modern enough that you don't have to spend hours trying to figure out how to do things. While they continue to raise the price, it is still a great value.
    Incentivized
    Chose Pipedrive
    I think that for a smaller sales team and for simply getting your reps off of pen and paper and into a digital system that can be managed, Pipedrive is the perfect system to get the sales team moving and thinking along the lines of a team selling approach. What Pipedrive is not …
    Incentivized
    Chose Pipedrive
    Pipedrive is more expensive but does all of the following better: Data import and export is simple, you can efficiently manage your company’s sales pipeline, and it offers full sales management features. Ultimately, the full feature set is what we needed at that point in time …
    Incentivized
    Chose Pipedrive
    Pipedrive is a mature product that is feature-rich, but simple. It can be used as minimally as possible and is still a fantastic contact manager. But it is robust, and can really automate a lot of the sales process if used correctly.
    Incentivized
    Chose Pipedrive
    Cheaper than Salesforce and SugarCRM. Vtiger offers more for less cost.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    1607 Answers
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    1204 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    1617 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    1040 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    1010 Answers
    89%
    Implementation went as expected
    16 Answers
    Features
    Close CRMHubSpot CRMPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and HubSpot CRM and Pipedrive
    Feature
    Close CRM
    8.9
    8 Ratings
    13% above category average
    HubSpot CRM
    8.0
    1716 Ratings
    2% above category average
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management8.08 Ratings8.91661 Ratings8.724 Ratings
    Workflow management7.78 Ratings8.41631 Ratings7.821 Ratings
    Territory management8.01 Ratings4.9184 Ratings6.514 Ratings
    Opportunity management10.06 Ratings8.41563 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings8.71680 Ratings8.864 Ratings
    Contract management10.01 Ratings7.9185 Ratings8.317 Ratings
    Interaction tracking8.38 Ratings8.81623 Ratings8.521 Ratings
    Channel / partner relationship management9.73 Ratings8.2186 Ratings7.116 Ratings
    Quote & order management00 Ratings7.81152 Ratings7.314 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and HubSpot CRM and Pipedrive
    Feature
    Close CRM
    8.5
    6 Ratings
    10% above category average
    HubSpot CRM
    8.0
    1157 Ratings
    4% above category average
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management8.03 Ratings8.31085 Ratings4.76 Ratings
    Call center management7.45 Ratings7.7927 Ratings1.15 Ratings
    Help desk management10.02 Ratings8.1993 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and HubSpot CRM and Pipedrive
    Feature
    Close CRM
    9.0
    6 Ratings
    15% above category average
    HubSpot CRM
    8.9
    1513 Ratings
    14% above category average
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management8.76 Ratings8.91439 Ratings7.549 Ratings
    Email marketing9.35 Ratings8.91452 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and HubSpot CRM and Pipedrive
    Feature
    Close CRM
    7.9
    6 Ratings
    3% above category average
    HubSpot CRM
    8.1
    1567 Ratings
    5% above category average
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management8.35 Ratings8.31510 Ratings7.964 Ratings
    Billing and invoicing management10.01 Ratings7.8804 Ratings4.15 Ratings
    Reporting5.45 Ratings8.31403 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and HubSpot CRM and Pipedrive
    Feature
    Close CRM
    7.5
    6 Ratings
    2% below category average
    HubSpot CRM
    8.2
    1538 Ratings
    7% above category average
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting10.01 Ratings8.01220 Ratings7.719 Ratings
    Pipeline visualization8.06 Ratings8.51475 Ratings8.268 Ratings
    Customizable reports4.44 Ratings8.31432 Ratings7.516 Ratings
    Customization
    Comparison of Customization features of Close CRM and HubSpot CRM and Pipedrive
    Feature
    Close CRM
    8.6
    8 Ratings
    12% above category average
    HubSpot CRM
    8.0
    1470 Ratings
    5% above category average
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Custom fields10.07 Ratings8.81450 Ratings8.664 Ratings
    Custom objects10.02 Ratings8.71269 Ratings8.554 Ratings
    Scripting environment8.03 Ratings6.3132 Ratings1.04 Ratings
    API for custom integration6.47 Ratings8.41045 Ratings7.646 Ratings
    Security
    Comparison of Security features of Close CRM and HubSpot CRM and Pipedrive
    Feature
    Close CRM
    8.0
    8 Ratings
    5% below category average
    HubSpot CRM
    9.0
    1430 Ratings
    7% above category average
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability8.03 Ratings9.01295 Ratings6.112 Ratings
    Role-based user permissions8.06 Ratings9.01374 Ratings7.360 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and HubSpot CRM and Pipedrive
    Feature
    Close CRM
    10.0
    1 Ratings
    28% above category average
    HubSpot CRM
    8.0
    984 Ratings
    6% above category average
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data10.01 Ratings8.0972 Ratings1.15 Ratings
    Social engagement10.01 Ratings8.1960 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and HubSpot CRM and Pipedrive
    Feature
    Close CRM
    6.4
    4 Ratings
    16% below category average
    HubSpot CRM
    8.1
    1102 Ratings
    7% above category average
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation6.44 Ratings8.41104 Ratings3.67 Ratings
    Compensation management00 Ratings7.8728 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Close CRM and HubSpot CRM and Pipedrive
    Feature
    Close CRM
    10.0
    1 Ratings
    27% above category average
    HubSpot CRM
    7.9
    1293 Ratings
    4% above category average
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access10.01 Ratings7.91302 Ratings8.261 Ratings
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    Close CRMHubSpot CRMPipedrive
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    Salesflare
    Score10 out of 10
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    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
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    User Ratings
    Close CRMHubSpot CRMPipedrive
    Likelihood to Recommend
    9.3
    (8 ratings)
    8.6
    (1771 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (32 ratings)
    8.0
    (3 ratings)
    Usability
    8.7
    (3 ratings)
    8.4
    (1619 ratings)
    9.0
    (25 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.3
    (3 ratings)
    10.0
    (25 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (9 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Close CRMHubSpot CRMPipedrive
    Likelihood to Recommend
    Close
    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Incentivized
    Read full review
    HubSpot
    I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Close
    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Incentivized
    Read full review
    HubSpot
    • With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
    • With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Close
    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Incentivized
    Read full review
    HubSpot
    • The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
    • In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
    • I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
    • Search can be improved, because sometimes it misbehaves or doesn't show what is expected.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Close
    No answers on this topic
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
    Read full review
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Close
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Incentivized
    Read full review
    HubSpot
    There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Support Rating
    Close
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Incentivized
    Read full review
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Implementation Rating
    Close
    No answers on this topic
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
    Read full review
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Close
    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Incentivized
    Read full review
    HubSpot
    Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.
    Incentivized
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    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
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    Return on Investment
    Close
    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Incentivized
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    HubSpot
    • When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
    • I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
    • The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.
    Incentivized
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    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
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    ScreenShots

    Close CRM Screenshots

    Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

    Pipedrive Screenshots

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