Likelihood to Recommend Based on my experience, Cloudflare is well-suited for high-traffic websites and probably e-commerce platforms. Cloudflare can mitigate the risk of attacks on these websites using WAF and DNS protection mechanisms and provide cached content to the end-users quickly. The websites where it is not suitable are those that need high security and compliance requirements as Cloudflare might not meet all those criteria.
Read full review Scenario: I worked for a medium-sized company with a significant portion of employees working remotely. The company needed an email security solution that could protect users regardless of location while also providing easy access to emails in a secure and suitable manner; why Mimecast is Well-Suited: Mimecast’s cloud-based setup makes it highly effective for remote work environments because it functions independently of any local infrastructure and it does not matter where employees are working, the security policies apply consistently across all devices.
Read full review Pros Registrar and DNS services are impeccable, with registrations done at cost and without ADs. DNS services setting standards for speed of resolution. DDOS protection. With their content distribution network to back them they have the bandwidth and tools to be both proactive and reactive to bad actors. WAF - Their Web Application Firewall helps mitigate common site vulnerabilities and has active zero-day protection running for breaking exploits Read full review Mimecast Advanced Email Security scans email very well and protect the malicious one from reaching out to our end users. Mimecast Advanced Email Security gateway policies are customizable and we can deploy them as per our need. Mimecast Advanced Email Security has a queue to store suspicious files, if an email contains malicious files then Mimecast will deliver the email without that file and inform you to review it. Read full review Cons In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy. Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions. While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies. Read full review The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup. They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology. Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page. Read full review Likelihood to Renew lower cost
Read full review We love the Mimecast product and its performance. Easy for us to understand, use, and administer.
Read full review Usability Everything is extremely concise and all settings apply immediately and take effect globally. There is no reason to explicitly plan/think in terms of individual regions as one would have to traditional cloud offerings (AWS, OCI, Azure). All Cloudflare products integrate seamless as part of a single pipeline that executes from request to response.
Read full review Mimecast protects against many email threats, including phishing, malware, spam, and targeted attacks. This makes it very effective in safeguarding against common and advanced email-based threats. Also, the web-based dashboard is intuitive for administrators, and users can configure policies and view analytics relatively easily. The interface is clean, and most common tasks are easy to navigate.
Read full review Reliability and Availability In 6+ years of relying on Cloudflare, I think we experienced one or two brief outages that were Cloudflare's fault.
Read full review Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.
Read full review Performance Their Argo for the global network is the core feature we love.
Read full review Pages need to consistently load quickly. Sometimes good, sometimes not.
Read full review Support Rating I have only used their support a few times, and most times, they are responsive and able to resolve my issue with a minimal amount of time and effort. However, there was one instance where I simply asked about how to purchase some more resources (redirect rules), and I received some type of automated/AI response that was very unhelpful and gave me no opportunity to escalate to a person.
Read full review When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Read full review In-Person Training We did not have in-person training. All was done through meetings and on phone.
Read full review Online Training Training was good from Mimecast as well as the Mimecast knowledgebase.
Read full review Implementation Rating Very well executed implementation where our team was able to handle the implementation with guidance.
Read full review Easy to set up and configure, but did have Mimecast assistance.
Read full review Alternatives Considered They have the most generous free offering, and after the free offering limit is reached - you're still getting plenty of value for the buck.
They have very good reputation.
They have an ever expanding list of tools that can support multiple scenarios under one roof.
Read full review Mimecast offers a lot more features than the old Barracuda gateway. It is all cloud-based as well. Being able to access it from anywhere is a plus right out of the gate. The Barracuda basically just did spam filtering. There was nothing in terms of archiving, list management, etc. VIP and impersonation protection was very good.
Read full review Scalability They are built for scale and have the capacity to handle all the traffic we could ever expect to get.
Read full review The solution continues to grow and add features.
Read full review Professional Services Professional services for our setup was excellent, quick and knowledgeable.
Read full review Return on Investment A lot of requests are cached and so egress costs from downstream providers are mitigated. DDoS protection has also managed to keep our site up and our cloud computing bill down. Setting up a proxy with a worker made putting various Google Cloud Functions running behind a single URL very easy and performant. Plus they offer API Shield on top of this. Read full review Reasonably priced solution, even for a small business like ours. It's hard to put a figure on our ROI - I would just say we feel like we've gotten our money's worth with the advanced email protection we receive. We have definitely avoided many potentially dangerous emails since we've implemented this solution. Read full review ScreenShots