CloudPay is a payroll management tool designed specifically for organizations that have an international workforce. They offer payroll automation services, an earned wage access platform as well as global treasury services to ensure any employee no matter their location gets the money they have earned.
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isolved
Score 8.0 out of 10
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isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
In my organization, we have replaced all paperwork with this software, for the case of payroll, treasury, or on-demand payment. And from the backend, we have requested to enhance the feature like deductions and reimbursements. So in this way, it comes as a single tool to automate the whole payroll process. Which can be accessed, stored, update, and monitored from anywhere. So the whole organization and communications seem just to be a click away. Since we have switched to the cloud pay for payroll management, a lot of finance things are still there which need to be integrated with this system to make everything intact and altogether but cloud pay, as of now, do not have room to accommodate, and that's an issue to us, as a manager. So it's a request and suggestion as well to consider other finance-related things and try to fit in the same application, I know it's a big ask, but can be tried.
We have been with isolved for over 4 years. Our previous Payroll company of 15 years was purchased by isolved, it was very scary in the beginning, I won't sugar coat it. We have a multi-million dollar a year payroll and it is very complex. Seven companies, 235 employees and 18+ processed payrolls a month. My first payroll was put in a queue (no clue what that even meant). Several hours go by and I have submitted the other six, it's almost time to close and I had not received back the first pre-process. I didn't even know I had an anxiety level until this day, when you eat, drink and sleep thinking about your payroll. Calling every number we had been given I finally reached a team leader (who would become my life link). All I can say is from that day forward we had weekly conference calls to make sure we were taken care of and to take care of any of our concerns. I can honestly say I have one of the best CSRs the company has working for them. Hands down, this is a level 10 - 5-star rating. We are more than happy to give these #'s when they are earned.
isolved is incredibly accurate and effective for processing out payroll and executing payment of wages. isolved is incredibly accurate and effective for processing out payroll and executing payments for wages.
The system enables employees to access their own data and perform their own leave management and pay maintenance without risk.
The data analysis and reporting/data export functions are second to none. It allows access to and manipulation of fully relational employee records and information.
A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
Super supportive and courteous. The initial set up and integration process was great. They helped every step of the way. They are great to get a hold of by email or phone and will find a solution. I have never run into any issues that they couldn't resolve. They make it easy to add or change processes when needed.
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
It allows the feature of flexible payment methods to complete of the payment of termination and the payment to be process on time which is recognized worldwide. The card payment process time is 3 days faster than the normal bank payment process, and you can stop easily. It integrates your payment procedures with a global cash flow solution that ensures the timely payments to regulate authorities like your employees, local authorities or to the third parties.
iSolved is far superior to the other platforms mentioned, due to the fact that there is a dedicated customer service representative and the ease of use of the time & attendance and payroll systems as a whole. The HCM modules are great and easy to use. Reports generation is also much more extensive and customizable with iSolved than with the other payroll companies.
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
