Constant Contact vs Makesbridge

What users are saying about

Score 8.1 out of 10

Based on 716 reviews and ratings

Score 7.2 out of 10

Based on 9 reviews and ratings

Feature Set Ratings

Makesbridge ranks higher in 1 feature set: Reporting & Analytics
Constant Contact and Makesbridge are tied in 1 feature set: Email & Online Marketing

Email & Online Marketing

7.7

Constant Contact

77%

7.7

Makesbridge

77%

Constant Contact ranks higher in 5/9 features

WYSIWYG email editor

7.8

78%

82 Ratings

6.9

69%

7 Ratings

Dynamic content

7.6

76%

82 Ratings

8.0

80%

5 Ratings

Ability to test dynamic content

7.5

75%

81 Ratings

8.0

80%

6 Ratings

Landing pages

7.6

76%

56 Ratings

7.0

70%

4 Ratings

A/B testing

7.4

74%

52 Ratings

8.4

84%

5 Ratings

Mobile optimization

8.0

80%

85 Ratings

7.9

79%

6 Ratings

Email deliverability reporting

8.6

86%

135 Ratings

8.2

82%

14 Ratings

List management

8.4

84%

90 Ratings

7.2

72%

7 Ratings

Triggered drip sequences

6.7

67%

47 Ratings

8.2

82%

6 Ratings

Reporting & Analytics

7.8

Constant Contact

78%

8.0

Makesbridge

80%

Makesbridge ranks higher in 2/3 features

Dashboards

7.8

78%

87 Ratings

7.6

76%

7 Ratings

Standard reports

8.2

82%

87 Ratings

8.4

84%

7 Ratings

Custom reports

7.5

75%

58 Ratings

8.1

81%

7 Ratings

Pre-Send Testing

8.1

Constant Contact

81%

Makesbridge

Feature Set Not Supported

N/A

Constant Contact ranks higher in 8/8 features

URL Validation

8.4

84%

31 Ratings

N/A

0 Ratings

Link Tracking

8.0

80%

34 Ratings

N/A

0 Ratings

Image Validation

8.2

82%

31 Ratings

N/A

0 Ratings

Inbox Display

8.0

80%

34 Ratings

N/A

0 Ratings

Email Accessibility Tools

8.0

80%

28 Ratings

N/A

0 Ratings

Spelling and Grammar Check

7.8

78%

31 Ratings

N/A

0 Ratings

Spam Testing

7.8

78%

26 Ratings

N/A

0 Ratings

Email Previews

8.6

86%

40 Ratings

N/A

0 Ratings

Lead Management

Constant Contact

Feature Set Not Supported

N/A

8.1

Makesbridge

81%

Makesbridge ranks higher in 4/4 features

Lead nurturing

N/A

0 Ratings

8.2

82%

6 Ratings

Lead scoring and grading

N/A

0 Ratings

7.6

76%

6 Ratings

Data quality management

N/A

0 Ratings

8.2

82%

6 Ratings

Automated sales alerts and tasks

N/A

0 Ratings

8.2

82%

6 Ratings

Campaign Management

Constant Contact

Feature Set Not Supported

N/A

8.1

Makesbridge

81%

Makesbridge ranks higher in 2/2 features

Calendaring

N/A

0 Ratings

7.7

77%

6 Ratings

Event/webinar marketing

N/A

0 Ratings

8.4

84%

4 Ratings

Social Media Marketing

Constant Contact

Feature Set Not Supported

N/A

8.8

Makesbridge

88%

Makesbridge ranks higher in 2/2 features

Social sharing and campaigns

N/A

0 Ratings

8.5

85%

4 Ratings

Social profile integration

N/A

0 Ratings

9.1

91%

3 Ratings

Platform & Infrastructure

Constant Contact

Feature Set Not Supported

N/A

7.6

Makesbridge

76%

Makesbridge ranks higher in 4/4 features

API

N/A

0 Ratings

7.1

71%

4 Ratings

Role-based workflow & approvals

N/A

0 Ratings

8.1

81%

5 Ratings

Customizability

N/A

0 Ratings

7.2

72%

6 Ratings

Integration with Salesforce.com

N/A

0 Ratings

8.2

82%

6 Ratings

Attribute Ratings

Constant Contact is rated higher in 5 areas: Likelihood to Recommend, Usability, Performance, Support Rating, Online Training
Makesbridge is rated higher in 2 areas: Likelihood to Renew, Availability

Constant Contact

83%

106 Ratings

8.2

Makesbridge

82%

7 Ratings

Constant Contact

90%

21 Ratings

9.1

Makesbridge

91%

2 Ratings

Constant Contact

100%

9 Ratings

8.8

Makesbridge

88%

2 Ratings

Constant Contact

90%

4 Ratings

9.1

Makesbridge

91%

4 Ratings

Constant Contact

100%

4 Ratings

9.1

Makesbridge

91%

2 Ratings

Constant Contact

100%

17 Ratings

8.2

Makesbridge

82%

4 Ratings

Constant Contact

100%

1 Rating

5.5

Makesbridge

55%

1 Rating

Constant Contact

100%

9 Ratings

Makesbridge

N/A

0 Ratings

Constant Contact

100%

1 Rating

Makesbridge

N/A

0 Ratings

Pros

You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
Easy to use for folks who are not tech savvy.
Very quick upload speed for contact lists when compared with other email marketing vendors.
Easy to customize contact lists.
Displays much more consistently across different email clients when compared with other email marketing vendors.

Read full review

Verified User

Analyst in Marketing

Insurance Company, 501-1000 employees

View all 106 answers on this topic

Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.

Read full review

Bryan Barnes

CEO

LA Pool GuysChemicals, 1-10 employees

View all 7 answers on this topic

Cons

The interface is definitely a bit difficult to use and it takes some getting used to.
More customization and exporting of html would be awesome.
They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.

Read full review

Verified User

Strategist in Marketing

Marketing & Advertising Company, 11-50 employees

View all 106 answers on this topic

I would like for users to be able to see campaigns and templates created by other non-admin users. I'd like the option as the sysadmin to select which parts of the application should be open to all users, and which I'd like to gate. (Permissions, if you will).
Configuration of training materials. The content is great, I just have had difficulty locating the specific article that would be most relevant to the situation. I'd love step-by-step guides for campaign creation, etc.

Read full review

Julie Bylow

Market Education Strategist

StaffReadyComputer Software, 11-50 employees

View all 7 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$9.99 per month

Constant Contact Editions & Modules

Edition

Core	$9.99¹
Plus	$45.00¹

per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

$30 per month

Makesbridge Editions & Modules

Edition

Pay As You Go	¹
Mini	$29²
SMB	$75²
MKS PRO	$150³
Enterprise	$500⁴
Engage	$1,500⁵

Custom Pricing
per month (1 account)
per month (5 accounts)
per month (10 accounts)
per month (25 accounts)

Additional Pricing Details

Makesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.

Likelihood to Renew

Constant Contact 9.0

Based on 21 answers

There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.

Read full review

Ty Swartz, CPP, USN Ret.

Multimedia Communications Supervisor

Virginia Beach City GovernmentGovernment Administration, 5001-10,000 employees

View all 21 answers on this topic

Makesbridge 9.1

Based on 2 answers

Great product, exceptional support. I'm going to be honest and say that I was apprehensive that the Makesbridge team was actually as wonderful as the app exchange reviews claim...How often does that actually happen?! But now, I can honestly say that the glowing reviews are spot-on, and my only concern is that they do not do justice in describing the product, support and service Makesbridge provides.

Read full review

Julie Bylow

Market Education Strategist

StaffReadyComputer Software, 11-50 employees

View all 2 answers on this topic

Usability

Constant Contact 10.0

Based on 9 answers

There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome

Read full review

Giselle Aguiar

Owner, Consultant

AZ Social Media WizInternet, Myself Only

View all 9 answers on this topic

Makesbridge 8.8

Based on 2 answers

I'm not an IT guru. The layout and workflows make sense, and I appreciate not having to involve a developer for every change I'd like to make.

Read full review

Julie Bylow

Market Education Strategist

StaffReadyComputer Software, 11-50 employees

View all 2 answers on this topic

Reliability and Availability

Constant Contact 9.0

Based on 4 answers

No major problems in sending out the email campaigns and accessing the analytics

Read full review

Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 4 answers on this topic

Makesbridge 9.1

Based on 4 answers

Their tech support staff is the BEST I have worked with!

Read full review

Verified User

C-Level Executive in Corporate

Non-Profit Organization Management Company, 1-10 employees

View all 4 answers on this topic

Performance

Constant Contact 10.0

Based on 4 answers

The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours

Read full review

Verified User

Employee in Marketing

Retail Company, 51-200 employees

View all 4 answers on this topic

Makesbridge 9.1

Based on 2 answers

Best tech support in the software industry.

Read full review

Verified User

C-Level Executive in Corporate

Non-Profit Organization Management Company, 1-10 employees

View all 2 answers on this topic

Support Rating

Constant Contact 10.0

Based on 17 answers

I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.

Read full review

Verified User

Administrative Assistant in Marketing

Real Estate Company, 51-200 employees

View all 17 answers on this topic

Makesbridge 8.2

Based on 4 answers

While their phone/chat support is outstanding, I wish there was more documentation and how-to information available online. There are many features that I have not used because I don't understand how to use them as well as I should

Read full review

Verified User

C-Level Executive in Corporate

Non-Profit Organization Management Company, 1-10 employees

View all 4 answers on this topic

Implementation Rating

Constant Contact 10.0

Based on 9 answers

Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

Read full review

Verified User

Employee in Marketing

Retail Company, 51-200 employees

View all 9 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.

Read full review

Verified User

Contributor in Other

Religious Institutions Company, 10,001+ employees

View all 106 answers on this topic

Makesbridge was easier to use and has a much better help desk. We were originally impressed with sales and then the technical side. At one point we handled e-mails with an internal program, what a headache, especially the list management.

Read full review

Warren Wear

Director Technology

bottlerocket marketing groupMarketing and Advertising, 11-50 employees

View all 7 answers on this topic

Scalability

Constant Contact 10.0

Based on 1 answer

Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

Read full review

Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

Good email marketing option that we need to expand on
We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
Very affordable and we plan in keeping it as a resource

Read full review

Terri Betts

Director of Development

Health Care Center for the HomelessHospital & Health Care, 51-200 employees

View all 106 answers on this topic

Good customer service and allows us to use our leads without much restriction.
Price still considered quite high for a very small business like us.

Read full review

Cymon Tan

Marketing Executive

YF AsiaEvents Services, 11-50 employees

View all 7 answers on this topic

Screenshots

—

See All (8) Makesbridge Screenshots

Constant Contact

Makesbridge

Constant Contact

Makesbridge

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Constant Contact

Makesbridge

Dashboards

Standard reports

Custom reports

Constant Contact

Makesbridge

URL Validation

Link Tracking

Image Validation

Inbox Display

Email Accessibility Tools

Spelling and Grammar Check

Spam Testing

Email Previews

Constant Contact

Makesbridge

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

Constant Contact

Makesbridge

Calendaring

Event/webinar marketing

Constant Contact

Makesbridge

Social sharing and campaigns

Social profile integration

Constant Contact

Makesbridge

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Constant Contact

Makesbridge

Constant Contact

Makesbridge

Constant Contact

Makesbridge

Constant Contact

Makesbridge

Constant Contact

Makesbridge

Constant Contact

Makesbridge

Constant Contact

Makesbridge

Constant Contact

Makesbridge

Constant Contact

Makesbridge

Likelihood to Recommend

Constant Contact

Makesbridge

Pros

Constant Contact

Makesbridge

Cons

Constant Contact

Makesbridge

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services