What users are saying about
Constant Contact
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Top Rated
716 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 716 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
- Makesbridge ranks higher in 1 feature set: Reporting & Analytics
- Constant Contact and Makesbridge are tied in 1 feature set: Email & Online Marketing
Email & Online Marketing

7.7
Constant Contact
77%
7.7
Makesbridge
77%
Constant Contact ranks higher in 5/9 features
Constant Contact ranks higher in 5/9 features
WYSIWYG email editor

7.8
78%
82 Ratings
6.9
69%
7 Ratings
Dynamic content

7.6
76%
82 Ratings
8.0
80%
5 Ratings
Ability to test dynamic content

7.5
75%
81 Ratings
8.0
80%
6 Ratings
Landing pages

7.6
76%
56 Ratings
7.0
70%
4 Ratings
A/B testing

7.4
74%
52 Ratings
8.4
84%
5 Ratings
Mobile optimization

8.0
80%
85 Ratings
7.9
79%
6 Ratings
Email deliverability reporting

8.6
86%
135 Ratings
8.2
82%
14 Ratings
List management

8.4
84%
90 Ratings
7.2
72%
7 Ratings
Triggered drip sequences

6.7
67%
47 Ratings
8.2
82%
6 Ratings
Reporting & Analytics

7.8
Constant Contact
78%
8.0
Makesbridge
80%
Makesbridge ranks higher in 2/3 features
Makesbridge ranks higher in 2/3 features
Dashboards

7.8
78%
87 Ratings
7.6
76%
7 Ratings
Standard reports

8.2
82%
87 Ratings
8.4
84%
7 Ratings
Custom reports

7.5
75%
58 Ratings
8.1
81%
7 Ratings
Pre-Send Testing

8.1
Constant Contact
81%
Makesbridge
Feature Set Not Supported
N/A
Constant Contact ranks higher in 8/8 features
Constant Contact ranks higher in 8/8 features
URL Validation

8.4
84%
31 Ratings
N/A
0 Ratings
Link Tracking

8.0
80%
34 Ratings
N/A
0 Ratings
Image Validation

8.2
82%
31 Ratings
N/A
0 Ratings
Inbox Display

8.0
80%
34 Ratings
N/A
0 Ratings
Email Accessibility Tools

8.0
80%
28 Ratings
N/A
0 Ratings
Spelling and Grammar Check

7.8
78%
31 Ratings
N/A
0 Ratings
Spam Testing

7.8
78%
26 Ratings
N/A
0 Ratings
Email Previews

8.6
86%
40 Ratings
N/A
0 Ratings
Lead Management

Constant Contact
Feature Set Not Supported
N/A
8.1
Makesbridge
81%
Makesbridge ranks higher in 4/4 features
Makesbridge ranks higher in 4/4 features
Lead nurturing

N/A
0 Ratings
8.2
82%
6 Ratings
Lead scoring and grading

N/A
0 Ratings
7.6
76%
6 Ratings
Data quality management

N/A
0 Ratings
8.2
82%
6 Ratings
Automated sales alerts and tasks

N/A
0 Ratings
8.2
82%
6 Ratings
Campaign Management

Constant Contact
Feature Set Not Supported
N/A
8.1
Makesbridge
81%
Makesbridge ranks higher in 2/2 features
Makesbridge ranks higher in 2/2 features
Calendaring

N/A
0 Ratings
7.7
77%
6 Ratings
Event/webinar marketing

N/A
0 Ratings
8.4
84%
4 Ratings
Social Media Marketing

Constant Contact
Feature Set Not Supported
N/A
8.8
Makesbridge
88%
Makesbridge ranks higher in 2/2 features
Makesbridge ranks higher in 2/2 features
Social sharing and campaigns

N/A
0 Ratings
8.5
85%
4 Ratings
Social profile integration

N/A
0 Ratings
9.1
91%
3 Ratings
Platform & Infrastructure

Constant Contact
Feature Set Not Supported
N/A
7.6
Makesbridge
76%
Makesbridge ranks higher in 4/4 features
Makesbridge ranks higher in 4/4 features
API

N/A
0 Ratings
7.1
71%
4 Ratings
Role-based workflow & approvals

N/A
0 Ratings
8.1
81%
5 Ratings
Customizability

N/A
0 Ratings
7.2
72%
6 Ratings
Integration with Salesforce.com

N/A
0 Ratings
8.2
82%
6 Ratings
Attribute Ratings
- Constant Contact is rated higher in 5 areas: Likelihood to Recommend, Usability, Performance, Support Rating, Online Training
- Makesbridge is rated higher in 2 areas: Likelihood to Renew, Availability
Likelihood to Recommend

8.3
Constant Contact
83%
106 Ratings
8.2
Makesbridge
82%
7 Ratings
Likelihood to Renew

9.0
Constant Contact
90%
21 Ratings
9.1
Makesbridge
91%
2 Ratings
Usability

10.0
Constant Contact
100%
9 Ratings
8.8
Makesbridge
88%
2 Ratings
Availability

9.0
Constant Contact
90%
4 Ratings
9.1
Makesbridge
91%
4 Ratings
Performance

10.0
Constant Contact
100%
4 Ratings
9.1
Makesbridge
91%
2 Ratings
Support Rating

10.0
Constant Contact
100%
17 Ratings
8.2
Makesbridge
82%
4 Ratings
Online Training

10.0
Constant Contact
100%
1 Rating
5.5
Makesbridge
55%
1 Rating
Implementation Rating

10.0
Constant Contact
100%
9 Ratings
Makesbridge
N/A
0 Ratings
Product Scalability

10.0
Constant Contact
100%
1 Rating
Makesbridge
N/A
0 Ratings
Likelihood to Recommend
Constant Contact
Constant Contact is great when trying to target specific market segments. We typically like to segment our master list by region, but also have product segments, as well. They do provide pre-made segments to start you off too.We don't usually use their email builder, we find others to be more flexible, intuitive, and have more variety. We do prefer emailing from Constant Contact, however.

Verified User
Employee in Marketing
Oil & Energy Company, 51-200 employeesMakesbridge
Makesbridge is great for email marketing and Salesforce integration. It is great for a startup or large company. Support is terrific. You can't go wrong with the service.
Director of Sales
Emergent Vision Technologies, Inc.Electrical/Electronic Manufacturing, 1-10 employees
Pros
Constant Contact
- You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
- Easy to use for folks who are not tech savvy.
- Very quick upload speed for contact lists when compared with other email marketing vendors.
- Easy to customize contact lists.
- Displays much more consistently across different email clients when compared with other email marketing vendors.

Verified User
Analyst in Marketing
Insurance Company, 501-1000 employeesMakesbridge
- Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
- The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.
CEO
LA Pool GuysChemicals, 1-10 employees
Cons
Constant Contact
- The interface is definitely a bit difficult to use and it takes some getting used to.
- More customization and exporting of html would be awesome.
- They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.

Verified User
Strategist in Marketing
Marketing & Advertising Company, 11-50 employeesMakesbridge
- I would like for users to be able to see campaigns and templates created by other non-admin users. I'd like the option as the sysadmin to select which parts of the application should be open to all users, and which I'd like to gate. (Permissions, if you will).
- Configuration of training materials. The content is great, I just have had difficulty locating the specific article that would be most relevant to the situation. I'd love step-by-step guides for campaign creation, etc.
Market Education Strategist
StaffReadyComputer Software, 11-50 employees
Pricing Details
Constant Contact
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$9.99 per month
Constant Contact Editions & Modules
Edition
Core | $9.991 |
---|---|
Plus | $45.001 |
- per month
Additional Pricing Details
—Makesbridge
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$30 per month
Makesbridge Editions & Modules
Edition
Pay As You Go | 1 |
---|---|
Mini | $292 |
SMB | $752 |
MKS PRO | $1503 |
Enterprise | $5004 |
Engage | $1,5005 |
- Custom Pricing
- per month (1 account)
- per month (5 accounts)
- per month (10 accounts)
- per month (25 accounts)
Additional Pricing Details
Makesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.Likelihood to Renew
Constant Contact
Constant Contact 9.0
Based on 21 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Multimedia Communications Supervisor
Virginia Beach City GovernmentGovernment Administration, 5001-10,000 employees
Makesbridge
Makesbridge 9.1
Based on 2 answers
Great product, exceptional support. I'm going to be honest and say that I was apprehensive that the Makesbridge team was actually as wonderful as the app exchange reviews claim...How often does that actually happen?! But now, I can honestly say that the glowing reviews are spot-on, and my only concern is that they do not do justice in describing the product, support and service Makesbridge provides.
Market Education Strategist
StaffReadyComputer Software, 11-50 employees
Usability
Constant Contact
Constant Contact 10.0
Based on 9 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Owner, Consultant
AZ Social Media WizInternet, Myself Only
Makesbridge
Makesbridge 8.8
Based on 2 answers
I'm not an IT guru. The layout and workflows make sense, and I appreciate not having to involve a developer for every change I'd like to make.
Market Education Strategist
StaffReadyComputer Software, 11-50 employees
Reliability and Availability
Constant Contact
Constant Contact 9.0
Based on 4 answers
No major problems in sending out the email campaigns and accessing the analytics

Verified User
Manager in Research & Development
Public Policy Company, 11-50 employeesMakesbridge
Makesbridge 9.1
Based on 4 answers
Their tech support staff is the BEST I have worked with!

Verified User
C-Level Executive in Corporate
Non-Profit Organization Management Company, 1-10 employeesPerformance
Constant Contact
Constant Contact 10.0
Based on 4 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours

Verified User
Employee in Marketing
Retail Company, 51-200 employeesMakesbridge
Makesbridge 9.1
Based on 2 answers
Best tech support in the software industry.

Verified User
C-Level Executive in Corporate
Non-Profit Organization Management Company, 1-10 employeesSupport Rating
Constant Contact
Constant Contact 10.0
Based on 17 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.

Verified User
Administrative Assistant in Marketing
Real Estate Company, 51-200 employeesMakesbridge
Makesbridge 8.2
Based on 4 answers
While their phone/chat support is outstanding, I wish there was more documentation and how-to information available online. There are many features that I have not used because I don't understand how to use them as well as I should

Verified User
C-Level Executive in Corporate
Non-Profit Organization Management Company, 1-10 employeesImplementation Rating
Constant Contact
Constant Contact 10.0
Based on 9 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

Verified User
Employee in Marketing
Retail Company, 51-200 employeesMakesbridge
No score
No answers yet
No answers on this topic
Alternatives Considered
Constant Contact
We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.

Verified User
Contributor in Other
Religious Institutions Company, 10,001+ employeesMakesbridge
Makesbridge was easier to use and has a much better help desk. We were originally impressed with sales and then the technical side. At one point we handled e-mails with an internal program, what a headache, especially the list management.
Director Technology
bottlerocket marketing groupMarketing and Advertising, 11-50 employees
Scalability
Constant Contact
Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

Verified User
Manager in Research & Development
Public Policy Company, 11-50 employeesMakesbridge
No score
No answers yet
No answers on this topic
Return on Investment
Constant Contact
- Good email marketing option that we need to expand on
- We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
- Very affordable and we plan in keeping it as a resource
Director of Development
Health Care Center for the HomelessHospital & Health Care, 51-200 employees
Makesbridge
- Good customer service and allows us to use our leads without much restriction.
- Price still considered quite high for a very small business like us.
Marketing Executive
YF AsiaEvents Services, 11-50 employees