What users are saying about
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585 Ratings
Top Rated
225 Ratings

Constant Contact

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585 Ratings
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Score 7.9 out of 100
Top Rated
225 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Constant Contact

It is great for startups or very small businesses who need to accomplish the core tasks of email marketing but don't have aspirations or needs beyond the basics. It really does do all of the basics well. It would be great to add a few more features or customizations, but it's fine for the price.
James Arnold | TrustRadius Reviewer

Wix

I would recommend Wix 100%, due to the fact that the marketing strategy that it gives to the customer makes you want to register for such a great site. It also has a great user experience, without putting difficulties on the site creation process. Wix really knows what the user wants.
Horacio Carcamo | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Constant Contact
7.9
Wix
WYSIWYG email editor
Constant Contact
7.6
Wix
Dynamic content
Constant Contact
7.7
Wix
Ability to test dynamic content
Constant Contact
7.7
Wix
Landing pages
Constant Contact
8.5
Wix
A/B testing
Constant Contact
7.2
Wix
Mobile optimization
Constant Contact
8.1
Wix
Email deliverability reporting
Constant Contact
8.8
Wix
List management
Constant Contact
8.6
Wix
Triggered drip sequences
Constant Contact
6.6
Wix

Reporting & Analytics

Constant Contact
8.1
Wix
Dashboards
Constant Contact
7.7
Wix
Standard reports
Constant Contact
8.5
Wix
Custom reports
Constant Contact
8.1
Wix

Pre-Send Testing

Constant Contact
8.5
Wix
URL Validation
Constant Contact
9.4
Wix
Link Tracking
Constant Contact
8.0
Wix
Image Validation
Constant Contact
8.3
Wix
Inbox Display
Constant Contact
8.3
Wix
Email Accessibility Tools
Constant Contact
8.2
Wix
Spelling and Grammar Check
Constant Contact
8.8
Wix
Spam Testing
Constant Contact
8.0
Wix
Email Previews
Constant Contact
8.9
Wix

Security

Constant Contact
Wix
8.0
Role-based user permissions
Constant Contact
Wix
8.0

Platform & Infrastructure

Constant Contact
Wix
8.4
API
Constant Contact
Wix
8.0
Internationalization / multi-language
Constant Contact
Wix
8.7

Web Content Creation

Constant Contact
Wix
8.3
WYSIWYG editor
Constant Contact
Wix
9.0
Code quality / cleanliness
Constant Contact
Wix
8.0
Admin section
Constant Contact
Wix
8.3
Page templates
Constant Contact
Wix
8.6
Library of website themes
Constant Contact
Wix
8.2
Mobile optimization / responsive design
Constant Contact
Wix
8.0
Publishing workflow
Constant Contact
Wix
8.3
Form generator
Constant Contact
Wix
7.7

Web Content Management

Constant Contact
Wix
7.5
Content taxonomy
Constant Contact
Wix
8.2
SEO support
Constant Contact
Wix
6.8
Bulk management
Constant Contact
Wix
7.0
Availability / breadth of extensions
Constant Contact
Wix
7.7
Community / comment management
Constant Contact
Wix
7.9

Pros

Constant Contact

  • Importing new emails is extremely fast and easy. This is important because there are times where emails need to be sent out ASAP, so being able to import a new mailing list quickly allows that to happen in a timely manner.
  • Customization of the look and feel of the email. Sending out emails that look the same becomes boring to the recipients, so being able to change the look every time makes it more likely they will engage in the material.
Anonymous | TrustRadius Reviewer

Wix

  • The most important strength of Wix is its simplicity and intuitive interface. Wix is, by far, the best web CMS that I've ever used because it's easier to navigate and understand than other CMS platforms. Once you start building your site, there are pop-ups explaining what to do next until your entire site is filled with content. Because it's so easy to get started, I've completed websites on the same day that I started them, which makes marketing managers and directors extremely surprised and excited.
  • Wix's design and theme options are the best I've seen. When using other CMS platforms, I've had a difficult time finding themes that fit the way that I want to organize the content on my website. I felt restricted because the themes were not editable. Wix, however, allows users to edit themes as much as they want. The platform will also take the information that you've already plugged into the site and find a theme that works, choose the best fonts, and even implement color schemes. Wix really gives you control over the way your site is organized but also provides a "hands-off" route for people who don't want to be too heavily involved in the design process. There are options for any and all levels of experience and involvement.
  • Wix has an option to add a contributor to a website, which I also have not seen on any other CMS platforms. In most cases, CMS users would need to create several logins to get their colleagues or partners to edit the site. But with Wix, I can have my own account with both personal and professional sites - and invite colleagues to edit a specific website without seeing anything else. It's similar to having a Google Drive of websites. I can see all of my Wix websites, but colleagues can only see or edit the websites that I invite them to.
Brittney Collier | TrustRadius Reviewer

Cons

Constant Contact

  • Maybe make a bit more intuitive
  • Have it make suggestions for what you could or should do
  • More storage room for pics, logos, etc. (without additional cost)
  • While I think it is user friendly in general, I need a bit more guidance with options and possibilities
Terri Betts | TrustRadius Reviewer

Wix

  • Wix's design features can be a curse as much as a blessing. It's tempting to use animation and overdo it on big images but they'll kill page load time and at a certain point become detrimental to usability.
  • Wix code is not for the faint of heart. You have to be willing to dive into the world of Javascript and relational databases. Not as "out-of-the-box" as their marketing would like you to believe. Still, powerful though.
  • On certain things, such as buttons for example, they need to make them more style-based. Each button on the site is essentially custom designed by you. So if you decide you want the button style different, you have to manually redesign it for every instance on the site. No universal CSS change for that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Constant Contact

Constant Contact 8.0
Based on 19 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

Wix

Wix 10.0
Based on 3 answers
We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
Kalyn Hoffman | TrustRadius Reviewer

Usability

Constant Contact

Constant Contact 8.9
Based on 8 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

Wix

Wix 9.0
Based on 6 answers
Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Constant Contact

Constant Contact 9.0
Based on 2 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

Wix

Wix 9.0
Based on 2 answers
Premium users can use any feature for a great website. There is no limit, so the availability that Wix offers is vast.
Horacio Carcamo | TrustRadius Reviewer

Performance

Constant Contact

Constant Contact 10.0
Based on 2 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

Wix

Wix 9.0
Based on 2 answers
Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
Horacio Carcamo | TrustRadius Reviewer

Support Rating

Constant Contact

Constant Contact 3.0
Based on 8 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

Wix

No score
No answers yet
No answers on this topic

Implementation Rating

Constant Contact

Constant Contact 8.0
Based on 4 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

Wix

No score
No answers yet
No answers on this topic

Alternatives Considered

Constant Contact

Constant Contact is the best value for the investment. There are cheaper solutions - but not better. When you want to make a good impression, you want Constant Contact to be your provider (when we see Mailchimp emails we just delete!)
Darcy Knapp, MBA | TrustRadius Reviewer

Wix

Like I said before, Wix is great for more basic and straight-forward websites that don't need a lot of complexity. However, if you are looking to get a little more complex with your website, WordPress is better because it is a more in-depth platform which you can do a lot more with and choose from a lot more add-on programs to help achieve the goal you're looking to get to.
Anonymous | TrustRadius Reviewer

Scalability

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

Wix

Wix 9.0
Based on 1 answer
I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
Horacio Carcamo | TrustRadius Reviewer

Return on Investment

Constant Contact

  • Ease of use has saved marketing hours and made the life of the marketing manager a lot easier. Email campaigns can look really sophisticated just by using a few simple templates, and campaigns can be copied without having to recreate them.
  • Thousands of prospective customers have learned about our company and we've been able to stay in touch with them very quickly and efficiently with Constant Contact.
Jason Carlage | TrustRadius Reviewer

Wix

  • I’ve had the opportunity to freelance a considerable amount of times thanks to having an accessible and attractive Wix site
  • I’ve relied quite heavily on Wix to communicate my work to potential clients; without it, it would have been considerably harder to push my portfolio
  • Purchasing a Wix domain is very important to remove the unsightly banner ad at the top of your page, which may affect the overall aesthetic of the site and affect the perception of clients, as it has done for me.
Anonymous | TrustRadius Reviewer

Pricing Details

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Constant Contact Editions & Modules

Edition
Email$20.001
Email Plus$45.001
Pro$195.001
  1. Per Month
Additional Pricing Details

Wix

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Wix Editions & Modules

Edition
Combo$141
Unlimited$181
Pro$231
VIP$391
Business Basic$231
Business Unlimited$271
Business VIP$491
EnterpriseCustom Pricing
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Constant Contact
7.7
Wix
8.4

Likelihood to Renew

Constant Contact
8.0
Wix
10.0

Usability

Constant Contact
8.9
Wix
9.0

Reliability and Availability

Constant Contact
9.0
Wix
9.0

Performance

Constant Contact
10.0
Wix
9.0

Support Rating

Constant Contact
3.0
Wix

Online Training

Constant Contact
10.0
Wix

Implementation Rating

Constant Contact
8.0
Wix

Scalability

Constant Contact
10.0
Wix
9.0

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