Cordial Intelligent Messaging is an email marketing solution built around features such as triggered messaging, real-time data segmentation, and robust integrations.
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Oracle CRM On Demand
Score 9.3 out of 10
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The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.
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StackAdapt
Score 7.7 out of 10
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StackAdapt, headquartered in Toronto offers their native advertising specialized DSP, supporting programmatic advertising with audience discovery, B2B targeting, and engagement analytics among other features.
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Pricing
Cordial
Oracle CRM On Demand
StackAdapt
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cordial
Oracle CRM On Demand
StackAdapt
Free Trial
No
No
No
Free/Freemium Version
No
No
No
Premium Consulting/Integration Services
No
No
No
Entry-level Setup Fee
No setup fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Cordial
Oracle CRM On Demand
StackAdapt
Features
Cordial
Oracle CRM On Demand
StackAdapt
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Cordial
7.4
5 Ratings
8% below category average
Oracle CRM On Demand
-
Ratings
StackAdapt
-
Ratings
WYSIWYG email editor
4.04 Ratings
00 Ratings
00 Ratings
Dynamic content
6.35 Ratings
00 Ratings
00 Ratings
Ability to test dynamic content
6.85 Ratings
00 Ratings
00 Ratings
Landing pages
10.01 Ratings
00 Ratings
00 Ratings
A/B testing
7.04 Ratings
00 Ratings
00 Ratings
Mobile optimization
7.55 Ratings
00 Ratings
00 Ratings
Email deliverability reporting
8.44 Ratings
00 Ratings
00 Ratings
List management
7.55 Ratings
00 Ratings
00 Ratings
Triggered drip sequences
9.34 Ratings
00 Ratings
00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Cordial
7.0
5 Ratings
10% below category average
Oracle CRM On Demand
-
Ratings
StackAdapt
-
Ratings
Dashboards
8.55 Ratings
00 Ratings
00 Ratings
Standard reports
6.55 Ratings
00 Ratings
00 Ratings
Custom reports
6.05 Ratings
00 Ratings
00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Cordial
-
Ratings
Oracle CRM On Demand
8.9
25 Ratings
13% above category average
StackAdapt
-
Ratings
Customer data management / contact management
00 Ratings
8.025 Ratings
00 Ratings
Workflow management
00 Ratings
9.024 Ratings
00 Ratings
Territory management
00 Ratings
8.024 Ratings
00 Ratings
Opportunity management
00 Ratings
8.025 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
00 Ratings
9.022 Ratings
00 Ratings
Contract management
00 Ratings
9.024 Ratings
00 Ratings
Quote & order management
00 Ratings
10.023 Ratings
00 Ratings
Interaction tracking
00 Ratings
9.024 Ratings
00 Ratings
Channel / partner relationship management
00 Ratings
10.023 Ratings
00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Cordial
-
Ratings
Oracle CRM On Demand
9.7
24 Ratings
23% above category average
StackAdapt
-
Ratings
Case management
00 Ratings
10.024 Ratings
00 Ratings
Call center management
00 Ratings
10.023 Ratings
00 Ratings
Help desk management
00 Ratings
9.024 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Cordial
-
Ratings
Oracle CRM On Demand
8.5
24 Ratings
9% above category average
StackAdapt
-
Ratings
Lead management
00 Ratings
8.024 Ratings
00 Ratings
Email marketing
00 Ratings
9.022 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Cordial
-
Ratings
Oracle CRM On Demand
9.0
24 Ratings
16% above category average
StackAdapt
-
Ratings
Task management
00 Ratings
9.023 Ratings
00 Ratings
Billing and invoicing management
00 Ratings
9.022 Ratings
00 Ratings
Reporting
00 Ratings
9.023 Ratings
00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Cordial
-
Ratings
Oracle CRM On Demand
8.5
24 Ratings
10% above category average
StackAdapt
-
Ratings
Forecasting
00 Ratings
10.024 Ratings
00 Ratings
Pipeline visualization
00 Ratings
6.623 Ratings
00 Ratings
Customizable reports
00 Ratings
9.024 Ratings
00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Cordial
-
Ratings
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
StackAdapt
-
Ratings
Custom fields
00 Ratings
9.024 Ratings
00 Ratings
Custom objects
00 Ratings
9.024 Ratings
00 Ratings
Scripting environment
00 Ratings
5.820 Ratings
00 Ratings
API for custom integration
00 Ratings
9.023 Ratings
00 Ratings
Security
Comparison of Security features of Product A and Product B
Cordial
-
Ratings
Oracle CRM On Demand
9.5
25 Ratings
12% above category average
StackAdapt
-
Ratings
Single sign-on capability
00 Ratings
10.022 Ratings
00 Ratings
Role-based user permissions
00 Ratings
9.025 Ratings
00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Cordial
-
Ratings
Oracle CRM On Demand
9.0
18 Ratings
19% above category average
StackAdapt
-
Ratings
Social data
00 Ratings
9.018 Ratings
00 Ratings
Social engagement
00 Ratings
9.018 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Cordial
-
Ratings
Oracle CRM On Demand
9.0
22 Ratings
18% above category average
StackAdapt
-
Ratings
Marketing automation
00 Ratings
9.022 Ratings
00 Ratings
Compensation management
00 Ratings
9.020 Ratings
00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Cordial has multiple options to create a message: single campaign, automation, orchestration and sculpt templates, which are drag-and-drop type functionalities but each of these blocks are based on HTML content so a user needs to be technically savvy. I would avoid using HTML includes as it is not possible to see which include a customer received. The team is fabulous, they know the tool and are dedicated to the success of the business. They are quick to respond and provide feedback. Reporting and analytics are very manual if you are combining multiple days in a test.
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
StackAdapt's programmatic buys are great for a quick awareness campaign to reach the most eyeballs. Solid user segmentation from 3rd party sources that is available almost immediately. The platform is less proficient at converting users, though I've never had sufficient volume to test if this works better for enterprise-level clients with more conversion data
Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
Audience targeting - there are so many options for both B2C and B2B audiences, from browsing behavior audiences to account-based marketing audiences to CRM lists. There's a way to find your ideal audience no matter their industry.
Pixel setup and management are pretty easy. It uses a universal pixel that you can easily place on your site. We use Google Tag Manager for this. Then, you can create any number of conversion events and easily implement them, also with Google Tag Manager, so we can trust we're getting good tracking.
It seems many display ad platforms lack optimization tools, but StackAdapt makes it easy to adjust, add, or remove audiences, pause certain website categories, exclude batches of websites, pause individual ads, and really fine-tune the targeting as you see what works and what doesn't.
Some of the tasks on the platform are still technical in nature and often requires the help of a developer or technical marketer. But I've witnessed great strides towards accessibility and ease of use for non-technical marketers over the past three years.
A lot of the templating must be built from scratch.
Deliverability insights (out of the box) could be expanded further.
The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
There has been occasional slopping maintenance of the campaigns, and we have to follow up with questions about spending spikes or significant changes in delivery CPMs.
Account rep knowledge can sometimes be lacking. When we question our reps about performance, we sometimes get confusing or nonsensical answers.
The reporting UI is definitely clunky and unintuitive.
The platform is easy to use and understand whether it is being used as self-serve or a managed service. The audience targeting is solid, and array of placements is versatile. With these, the level of engagement for video content is usually great
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
It is very user friendly and if any team members need further help, we are able to easily access their customer service team for hands on assistance with an actual human being, not a robot. Their team has been incredibly kind, understanding and thorough. It is really a great all in one tool for a business who relies greatly on advertising campaigns.
Support has been exceptional. Our dedicated team is always available and ready to answer any questions that may arise. We receive updates from them on a regular basis and they go above and beyond providing assistance when needed. The team is absolutely one of the bright spots in our relationship with StackAdapt
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
StackAdapt is significantly less expensive than The Trade Desk. StackAdapt doesn't have campaign minimums, unlike The Trade Desk, meaning you can experiment with a lower ad spend to gain client confidence before investing at a larger level. Plus they don't lock you into an annual contract or anything long term. It feels very similar to The Trade Desk but without the high contract.
This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
Excellent traffic from our ads. Traffic exceeded our forecast.
Excellent management of our budget. We did not spend near as much as we budgeted for the response we received through our test.
The lead conversion was not expected to be high due to the type of content we deployed, but we received zero conversions, well below anticipated when compared to other ads for the same content.