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Top Rated
384 Ratings

Cvent Event Management

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Top Rated
384 Ratings
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Score 8.4 out of 100
12 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • Cvent Event Management is rated higher in 1 area: Support Rating
  • Cvent Onsite Solutions is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Cvent Event Management

86%
229 Ratings
9.1

Cvent Onsite Solutions

91%
4 Ratings

Likelihood to Renew

9.4

Cvent Event Management

94%
20 Ratings

Cvent Onsite Solutions

N/A
0 Ratings

Usability

7.2

Cvent Event Management

72%
22 Ratings

Cvent Onsite Solutions

N/A
0 Ratings

Availability

8.2

Cvent Event Management

82%
3 Ratings

Cvent Onsite Solutions

N/A
0 Ratings

Performance

7.3

Cvent Event Management

73%
3 Ratings

Cvent Onsite Solutions

N/A
0 Ratings

Support Rating

8.9

Cvent Event Management

89%
102 Ratings
8.5

Cvent Onsite Solutions

85%
4 Ratings

In-Person Training

6.4

Cvent Event Management

64%
2 Ratings

Cvent Onsite Solutions

N/A
0 Ratings

Online Training

8.2

Cvent Event Management

82%
2 Ratings

Cvent Onsite Solutions

N/A
0 Ratings

Implementation Rating

6.5

Cvent Event Management

65%
13 Ratings

Cvent Onsite Solutions

N/A
0 Ratings

Product Scalability

8.2

Cvent Event Management

82%
2 Ratings

Cvent Onsite Solutions

N/A
0 Ratings

Likelihood to Recommend

Cvent Event Management

Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Jenifer Provence | TrustRadius Reviewer

Cvent Onsite Solutions

I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
Anonymous | TrustRadius Reviewer

Pros

Cvent Event Management

  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat
Krysten B | TrustRadius Reviewer

Cvent Onsite Solutions

  • Allows a smoother process for attendees
  • Allows our staff more time to focus on other onsite tasks during the conference
  • Shifts to more of a digital process rather than relying on paper/by hand check ins
Anonymous | TrustRadius Reviewer

Cons

Cvent Event Management

  • Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
  • OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
  • Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Hannah Humke | TrustRadius Reviewer

Cvent Onsite Solutions

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
Anonymous | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

Cvent Onsite Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.4
Based on 20 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Kimberly Norton | TrustRadius Reviewer

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.2
Based on 22 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Amie Fox | TrustRadius Reviewer

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Reliability and Availability

Cvent Event Management

Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
Anonymous | TrustRadius Reviewer

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Performance

Cvent Event Management

Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Anonymous | TrustRadius Reviewer

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.9
Based on 102 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
Anonymous | TrustRadius Reviewer

Cvent Onsite Solutions

Cvent Onsite Solutions 8.5
Based on 4 answers
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
Anonymous | TrustRadius Reviewer

In-Person Training

Cvent Event Management

Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Anonymous | TrustRadius Reviewer

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Anonymous | TrustRadius Reviewer

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 6.5
Based on 13 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Anonymous | TrustRadius Reviewer

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
John Voegtlin | TrustRadius Reviewer

Cvent Onsite Solutions

My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
Anonymous | TrustRadius Reviewer

Scalability

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is
Anonymous | TrustRadius Reviewer

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Madison Spears | TrustRadius Reviewer

Cvent Onsite Solutions

  • It allows our organization to lower overtime pay to employees who needed to stay at the registration area
  • Allows us to allocate our resources to other functions that bring in revenue
  • Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization
Anonymous | TrustRadius Reviewer

Screenshots

Cvent Event Management

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