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Cvent Event Management vs. Eventbrite vs. Marathon Registration Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cvent Event Management

    Score9 out of 10
    N/ACvent is a cloud-based enterprise event management company offering software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising…N/A

    Eventbrite

    Score7.1 out of 10
    N/AEventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data…N/A

    Marathon Registration Software

    Score9 out of 10
    N/AN/AN/A
    Pricing
    Cvent Event ManagementEventbriteMarathon Registration Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cvent Event ManagementEventbriteMarathon Registration Software
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeRequiredNo setup feeNo setup fee
    Additional DetailsOnly pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free events
    More Pricing Information
    Community Pulse
    Cvent Event ManagementEventbriteMarathon Registration Software
    Considered Multiple Products
    Cvent
    Chose Cvent Event Management
    Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and …
    Incentivized
    Chose Cvent Event Management
    Cvent has far more capability than Eventbrite. Although Eventbrite is great for more simplified/smaller programs, there is no way that they could handle the complexity of the events that our organization put on. Cvent just has so many more features to offer than their …
    Incentivized
    Chose Cvent Event Management
    Eventbrite is more for basic or free events. They're a great place for startups for social events, but Cvent is made for conference management. Cvent Event Manager offers way more features and is tailored to those types of events. Eventbrite is mainly for event registration, …
    Incentivized
    Chose Cvent Event Management
    Below is a listing of other event management products that I reviewed. There are a LOT of them. What I found was that each had a niche audience or market that they were focused on. While this is helpful and each works very well for that market, Cvent offers a flexibility in …
    Incentivized
    Chose Cvent Event Management
    Eventbrite is pretty similar to Cvent in what it does, but Eventbrite is more of a cookie cutter approach (which isn't necessarily a bad thing) that makes things really easy, but lacks some features.
    Incentivized
    Chose Cvent Event Management
    Eventbrite seems to work well for simple ticketed events. Cvent provides a more robust and customizable system that is needed for events with more complex registration requirements.
    Incentivized
    Chose Cvent Event Management
    Cvent Event Management had the best combination of features for our event program, plus a really polished end-user experience.
    Incentivized
    Chose Cvent Event Management
    In my opinion, Cvent Event Management is incomparable and works much better.
    Incentivized
    Chose Cvent Event Management
    No extra fees are associated, unlike most other registration software.
    Incentivized
    Chose Cvent Event Management
    Cvent Management is an easier platform to use to communicate with the clients. It also does not require the client to pay any fees to promote or set up their events. I feel like Cvent Management is more interactive when it comes to scheduling, planning and getting the word out …
    Incentivized
    Chose Cvent Event Management
    Cvent Event Management is easier to use and quicker. It doesn’t lag, and all the information is already in Cvent Event Management so you don’t need to enter all the data.
    Incentivized
    Chose Cvent Event Management
    Cvent Event Management has functionality that many other registration platforms do not offer.
    Incentivized
    Chose Cvent Event Management
    Cvent has the best platform from a user experience on the client facing side to the back-end user interface. Cvent has great integrations with other platforms such as Cisco's Webex, Zoom, and most importantly merchant accounts. But, what helps Cvent stand out the most to all …
    Incentivized
    Chose Cvent Event Management
    Cvent is quickly buying up a lot of event technology companies from registration to mobile apps. Other platforms will work at a cheaper price, but Cvent is the most versatile and has the most options.
    Incentivized
    Chose Cvent Event Management
    Cvent was the cheapest, and it was what our organization has used for about 8 years now so it's tough to change.
    Incentivized
    Chose Cvent Event Management
    Cvent is a much fuller program, it requires more time in the build-out phase, but allows for stronger branding for the user, and greater customization.
    Incentivized
    Chose Cvent Event Management
    There is no comparison. Cvent is so much more robust than the other products we have looked at it. Our events wouldn’t come together so easily without the use of Cvent. We have not looked into another system since starting Cvent as it just does so much for us and takes so much …
    Incentivized
    Chose Cvent Event Management
    The same thing I’ve been saying: Cvent is customizable in a way the others are not. It’s scalable and can bare our brand. I think, more importantly, they’re always innovating and their innovation makes us look modern and top of our game to our attendees. At Cvent, we feel like …
    Incentivized
    Chose Cvent Event Management
    I believe Cvent is more expensive but I hear it is worth it, as it is a very comprehensive suite that allows robust tracking, structured guest interaction, and follow-up in one really easy to use solution. Once you have a membership, you can use it for as many meetings or …
    Incentivized
    Chose Cvent Event Management
    Cvent Event Management was selected and implemented before I came on board, however, would recommend it if we were to start the RFP process over again.
    Incentivized
    Chose Cvent Event Management
    More robust and usable for large-scale events
    Incentivized
    Chose Cvent Event Management
    Some of the programs listed above accomplish different tasks and objectives, so comparing them directly to Cvent is a bit tricky. However, again, the robust nature of the Cvent program and event management software is what sets it apart. I also appreciate the fact that Cvent …
    Incentivized
    Chose Cvent Event Management
    We struggled with managing different registration paths and multi-track sessions. We were constantly combining spreadsheets and would be off for official numbers. CVENT has mitigated this and has brought a better client journey.
    Incentivized
    Chose Cvent Event Management
    They do not stack up, unless you want a simple invite and registration with basic personal questions. Cvent offers details and customization not only for the planner (i.e reporting, check-in, payment, questions) but for the attendee as well (all information in one place, quick …
    Incentivized
    Chose Cvent Event Management
    Cvent is more robust than other software.
    Incentivized
    Eventbrite
    Chose Eventbrite
    Eventbrite is very flexible and a great option for our smaller events and definitely our free events. Cvent however is the preferred tool for our larger events, that required custom apps, onsite badge printing, and many other conference features. The price Cvent charged and …
    Incentivized
    Chose Eventbrite
    My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over …
    Incentivized
    Chose Eventbrite
    We have utilized Eventbrite due to its popularity in the market. After our experience, we can see why it remains one of the top event platforms out there. Overall, the experience is extremely streamlined and helps individuals get details, sign up, and attend events with ease. …
    Incentivized
    Chose Eventbrite
    It's way cheaper and gets the job done. I have mentioned this to Cvent multiple times. Therefore I now only talk to Cvent about solutions Eventbrite does not have (like their event in a box).
    Incentivized
    Chose Eventbrite
    I had previously used Eventbrite but did investigate alternatives to see how their platforms compared. I stuck with Eventbrite since I was familiar with its functionality.
    Incentivized
    Chose Eventbrite
    I used to use Cvent at another company, and it was really clunky and hard to customize. Everything felt like a chore, and Eventbrite made things a lot easier and more intuitive. I can create an event in minutes instead of hours, and the attendees have a way better experience …
    Incentivized
    Chose Eventbrite
    I've used a competitor of Eventbrite, Cvent. Where Eventbrite is a simple event management tool that can scale to more complex needs. Cvent is a very complex, expensive and full-featured tool for complex event needs, likely those spanning series of events and complex …
    Incentivized
    Chose Eventbrite
    I think that they are both similar in the services that they offer, but Eventbrite is widely known and because of its popularity it is a chosen favorite. Eventbrite is easier so I believe people are just more comfortable using it. Everyone has heard of Eventbrite and it has a …
    Incentivized
    Satarchy Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    277 Answers
    90%
    Would buy again
    28 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    221 Answers
    93%
    Delivers good value for the price
    28 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    273 Answers
    94%
    Happy with the feature set
    29 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    176 Answers
    93%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    184 Answers
    97%
    Implementation went as expected
    29 Answers
    No answers on this topic
    Features
    Cvent Event ManagementEventbriteMarathon Registration Software
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Cvent Event Management and Eventbrite and Marathon Registration Software
    Feature
    Cvent Event Management
    7.3
    84 Ratings
    17% below category average
    Eventbrite
    -
    Ratings
    Marathon Registration Software
    -
    Ratings
    Responsive Design for Web Access7.281 Ratings00 Ratings00 Ratings
    Mobile Application7.984 Ratings00 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.879 Ratings00 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cvent Event Management and Eventbrite and Marathon Registration Software
    Feature
    Cvent Event Management
    7.9
    76 Ratings
    6% below category average
    Eventbrite
    8.6
    2 Ratings
    3% above category average
    Marathon Registration Software
    -
    Ratings
    Calendar integration8.058 Ratings10.01 Ratings00 Ratings
    Meeting initiation7.553 Ratings00 Ratings00 Ratings
    Integrates with social media7.149 Ratings10.01 Ratings00 Ratings
    Record meetings / events7.744 Ratings00 Ratings00 Ratings
    Slideshows7.836 Ratings00 Ratings00 Ratings
    Event registration9.278 Ratings5.72 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cvent Event Management and Eventbrite and Marathon Registration Software
    Feature
    Cvent Event Management
    8.2
    66 Ratings
    2% below category average
    Eventbrite
    -
    Ratings
    Marathon Registration Software
    -
    Ratings
    Live chat8.855 Ratings00 Ratings00 Ratings
    Audience polling7.768 Ratings00 Ratings00 Ratings
    Q&A8.267 Ratings00 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cvent Event Management and Eventbrite and Marathon Registration Software
    Feature
    Cvent Event Management
    7.6
    78 Ratings
    12% below category average
    Eventbrite
    -
    Ratings
    Marathon Registration Software
    -
    Ratings
    User authentication7.775 Ratings00 Ratings00 Ratings
    Participant roles & permissions7.976 Ratings00 Ratings00 Ratings
    Confidential attendee list7.370 Ratings00 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Cvent Event Management and Eventbrite and Marathon Registration Software
    Feature
    Cvent Event Management
    8.9
    86 Ratings
    5% above category average
    Eventbrite
    9.5
    1 Ratings
    11% above category average
    Marathon Registration Software
    -
    Ratings
    Branding options8.683 Ratings9.01 Ratings00 Ratings
    Integration to Marketing Automation8.957 Ratings00 Ratings00 Ratings
    Attendee list export9.286 Ratings10.01 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Cvent Event Management and Eventbrite and Marathon Registration Software
    Feature
    Cvent Event Management
    8.5
    92 Ratings
    6% above category average
    Eventbrite
    4.0
    2 Ratings
    67% below category average
    Marathon Registration Software
    -
    Ratings
    Registration, RSVP, and ticketing9.286 Ratings5.72 Ratings00 Ratings
    Email marketing7.990 Ratings1.01 Ratings00 Ratings
    Livestreaming7.946 Ratings00 Ratings00 Ratings
    Audience engagement8.676 Ratings7.01 Ratings00 Ratings
    Event recording8.247 Ratings1.01 Ratings00 Ratings
    Virtual booths8.649 Ratings00 Ratings00 Ratings
    Networking8.360 Ratings00 Ratings00 Ratings
    Event analytics9.088 Ratings5.12 Ratings00 Ratings
    Best Alternatives
    Cvent Event ManagementEventbriteMarathon Registration Software
    Small Businesses
    Whova
    Score9.6 out of 10
    Whova
    Score9.6 out of 10
    SignUpGenius
    Score7 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    Splash
    Score7.7 out of 10
    CheckPoint
    Score8.5 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    CheckPoint
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Cvent Event ManagementEventbriteMarathon Registration Software
    Likelihood to Recommend
    9.5
    (425 ratings)
    5.7
    (58 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (46 ratings)
    9.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (90 ratings)
    5.9
    (8 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (115 ratings)
    7.5
    (23 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    4.5
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.2
    (16 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    5.5
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.4
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Cvent Event ManagementEventbriteMarathon Registration Software
    Likelihood to Recommend
    Cvent
    Cvent has been great for our large flagship conferences, roadshows, exec forums, and webinars. From registration and attendee management all the way to post-event engagement and everything in between. Its custom reporting has helped us present business cases when we needed to eliminate certain events and has also helped us navigate challenging recruitment times by calling out patterns and successes.
    Incentivized
    Read full review
    Eventbrite
    We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin. A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.
    Incentivized
    Read full review
    Satarchy Software Solutions
    No answers on this topic
    Pros
    Cvent
    • Event registration - manages different registration types for different programming.
    • Audience Segmentation - from sessions to event emails to push notifications, Cvent's audience segmentation saves us so much time.
    • Training - Cvent has a vast library of help articles and community questions and answers to help both new and seasoned users.
    Read full review
    Eventbrite
    • Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
    • Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
    • Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
    Incentivized
    Read full review
    Satarchy Software Solutions
    No answers on this topic
    Cons
    Cvent
    • Growth emphasis seems slanted towards trade shows and events vendor integrations (less so on educational/attendee features)
    • Because of rapid incorporation of new functionality, documentation can lag behind the current platform
    • Complexity is growing, so the platform requires a significant investment of time and coordination to fully leverage
    Incentivized
    Read full review
    Eventbrite
    • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
    • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
    • Other than those two things, I think Eventbrite does exactly what it needs to do.
    Incentivized
    Read full review
    Satarchy Software Solutions
    No answers on this topic
    Likelihood to Renew
    Cvent
    We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
    Incentivized
    Read full review
    Eventbrite
    Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.
    Incentivized
    Read full review
    Satarchy Software Solutions
    No answers on this topic
    Usability
    Cvent
    Super simple to use once configured. The solutions guide you through the process and the training resources and community fill in anything you can't figure out. Technical and non-technical users alike will be able to figure out how to successfully use the system.
    Incentivized
    Read full review
    Eventbrite
    Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
    Incentivized
    Read full review
    Satarchy Software Solutions
    No answers on this topic
    Reliability and Availability
    Cvent
    There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
    Incentivized
    Read full review
    Eventbrite
    No answers on this topic
    Satarchy Software Solutions
    No answers on this topic
    Performance
    Cvent
    When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
    Incentivized
    Read full review
    Eventbrite
    No answers on this topic
    Satarchy Software Solutions
    No answers on this topic
    Support Rating
    Cvent
    The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
    Incentivized
    Read full review
    Eventbrite
    I haven't yet needed to contact customer support, but the information provided next to the various features has been exceptionally helpful. This info is located just to the right of most options, and it provides answers to frequently asked questions. At this point, that information has been enough to keep me from having to contact anyone.
    Incentivized
    Read full review
    Satarchy Software Solutions
    No answers on this topic
    In-Person Training
    Cvent
    Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
    Incentivized
    Read full review
    Eventbrite
    No answers on this topic
    Satarchy Software Solutions
    No answers on this topic
    Online Training
    Cvent
    It was all self-driven and I had to do a lot of searching around in the community to get answers.
    Incentivized
    Read full review
    Eventbrite
    No answers on this topic
    Satarchy Software Solutions
    No answers on this topic
    Implementation Rating
    Cvent
    It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
    Incentivized
    Read full review
    Eventbrite
    Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.
    Incentivized
    Read full review
    Satarchy Software Solutions
    No answers on this topic
    Alternatives Considered
    Cvent
    There is no other tool that offers the same range of solutions as Cvent, all under one umbrella. With minimal reliance on APIs, client and associate data are more secure, making all stakeholders more comfortable with the software. All other solutions I looked at only solved one piece of the puzzle I was dealing with.
    Read full review
    Eventbrite
    My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.
    Incentivized
    Read full review
    Satarchy Software Solutions
    No answers on this topic
    Scalability
    Cvent
    I can see how this can help small AND large companies as they continue to grow
    Incentivized
    Read full review
    Eventbrite
    No answers on this topic
    Satarchy Software Solutions
    No answers on this topic
    Return on Investment
    Cvent
    • Cvent Event Management has definitely provided great value with our exhibitors. It's a well organized system that they all trust and utilize each year now.
    • Cvent Event Management has also provided positive ROI on the app front. Our clients rely on the app to share information and it's saved us a lot of money in paper printing costs!
    Incentivized
    Read full review
    Eventbrite
    • A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
    • For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
    • Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.
    Incentivized
    Read full review
    Satarchy Software Solutions
    No answers on this topic
    ScreenShots

    Eventbrite Screenshots

    Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard