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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deputy

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, HR, payroll, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can…

    $5.50

    per month per user

    Timebutler

    N/AN/ATimebutler is an online tool designed to simplify time tracking, vacation planning, and overtime management. Whether clocking in via a virtual terminal or adding hours manually, employees can record their working time. Managers also get a clear overview of absences, can handle approvals efficiently, and information that ensures compliance with labor regulations. With automated calculations and real-time reporting, Timebutler reduces admin effort while keeping teams organized. Mobile access,…

    $29.95

    per month Flat rate for teams of 5, 35, or more

    When I Work

    Score6.5 out of 10
    N/AWhen I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.

    $2.50

    per month per user

    Pricing
    DeputyTimebutlerWhen I Work
    Editions & Modules
    Lite
    $5.50
    per month per user
    Core
    $7.25
    per month per user
    Pro
    $10
    per month per user
    More than 35 Employees
    €1.39
    per month per user
    Package for up to 5 Employees
    €29.95
    per month flat rate
    Package for up to 35 Employees
    €59.95
    per month flat rate
    Essentials
    $2.50
    per month per user
    Essentials + Attendance
    $4
    per month per user
    Pro
    $5
    per month per user
    Pro + Attendance
    $7
    per month per user
    Premium
    $8
    per month per user
    Premium + Attendance
    $10
    per month per user
    Offerings
    Pricing Offerings
    DeputyTimebutlerWhen I Work
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    DeputyTimebutlerWhen I Work
    Considered Multiple Products
    Deputy
    Chose Deputy
    We only had When I Work for employees to enter their hours. The functions of Deputy is way better and all employees think that it is much easier to use. It is now a year since we changed to Deputy, so I don't know if the other app has improved, but at the time Deputy was …
    Incentivized
    Chose Deputy
    We did a trial of When I Work prior to implementing Deputy. Although it has been a few years, it didn't seem to have the same features and functionality as Deputy, although our pricing was less with When I Work if I recall. It may have changed since then so they are probably …
    Incentivized
    Chose Deputy
    It has been several years since I used it When I Work, so it's likely that they have changed since we made the switch. At the time we stopped using them because we found their leave policies were difficult to use and we were running into trouble with easily releasing and …
    Incentivized
    Chose Deputy
    The products are similar, but I liked Deputy's payroll integration better, and our national co-op network negotiated better pricing with Deputy than I could get with When I Work.
    Incentivized
    Chose Deputy
    We moved to Deputy from When I Work as notifications weren’t reliable.
    Incentivized
    Chose Deputy
    I am not quite sure about this. I did not get to use when to work a lot.
    Incentivized
    Chose Deputy
    We chose Deputy because of its smoother integration with ADP.
    Incentivized
    Chose Deputy
    The return on investment is quick at Deputy's price point. It is a simple app compared to the other options available and results in a quicker onboarding.
    Incentivized
    Chose Deputy
    Multi-location support on deputy is much better staff app is much more comprehensive payroll/timesheet management and export to XERO is much better in Deputy.
    Incentivized
    Chose Deputy
    I felt Deputy had the best pricing and functionality as well as the ability to set up the scheduler by myself. I found it easy to use for both Administrators of the product and end users. I looked at a number of other solutions, but needed an immediate solution and Deputy fit …
    Incentivized
    Chose Deputy
    Deputy was easier and more affordable than other solutions given the feature set and ease of implementation.
    Incentivized
    Timebutler
    No answer on this topic
    When I Work
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    385 Answers
    No answers on this topic
    95%
    Would buy again
    21 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    363 Answers
    No answers on this topic
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    366 Answers
    No answers on this topic
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    321 Answers
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    348 Answers
    No answers on this topic
    94%
    Implementation went as expected
    15 Answers
    Features
    DeputyTimebutlerWhen I Work
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Deputy and Timebutler and When I Work
    Feature
    Deputy
    6.0
    1 Ratings
    14% below category average
    Timebutler
    -
    Ratings
    When I Work
    -
    Ratings
    Scheduling and Shift Management8.01 Ratings00 Ratings00 Ratings
    Workforce Reporting and Analytics5.01 Ratings00 Ratings00 Ratings
    Workforce Compliance Monitoring9.01 Ratings00 Ratings00 Ratings
    Mobile Accessibility10.01 Ratings00 Ratings00 Ratings
    Task Assignment and Tracking5.01 Ratings00 Ratings00 Ratings
    Forecasting and Resource Planning3.01 Ratings00 Ratings00 Ratings
    Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings00 Ratings
    Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings00 Ratings
    Best Alternatives
    DeputyTimebutlerWhen I Work
    Small Businesses
    No answers on this topic
    Time Doctor
    Score8 out of 10
    7shifts
    Score9.5 out of 10
    Medium-sized Companies
    Harri
    Score6 out of 10
    Toggl Track
    Score9 out of 10
    No answers on this topic
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    TimeCamp
    Score7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DeputyTimebutlerWhen I Work
    Likelihood to Recommend
    8.8
    (409 ratings)
    -
    (0 ratings)
    10.0
    (25 ratings)
    Likelihood to Renew
    8.8
    (46 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.1
    (404 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Availability
    9.5
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.2
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (30 ratings)
    -
    (0 ratings)
    8.7
    (19 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.2
    (398 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    7.8
    (6 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    6.7
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    9.3
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.8
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DeputyTimebutlerWhen I Work
    Likelihood to Recommend
    Deputy
    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
    Incentivized
    Read full review
    Pros
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    • When I Work allowed me to color-code each employee's schedule.
    • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
    Incentivized
    Read full review
    Cons
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    • You cannot view inactive employees on the app.
    • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
    • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
    Incentivized
    Read full review
    Likelihood to Renew
    Deputy
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    It's a powerful tool for employee management and intuitive to use.
    Incentivized
    Read full review
    Usability
    Deputy
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
    Incentivized
    Read full review
    Reliability and Availability
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    No answers on this topic
    Performance
    Deputy
    Everything is quick and easy
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    No answers on this topic
    Support Rating
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
    Incentivized
    Read full review
    In-Person Training
    Deputy
    It was super easy and quick
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    No answers on this topic
    Online Training
    Deputy
    Did a great job of getting us up to speed with their online documentation.
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    No answers on this topic
    Implementation Rating
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    Make certain your team knows how to turn off alerts and utilise the system.
    Incentivized
    Read full review
    Alternatives Considered
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
    Incentivized
    Read full review
    Scalability
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    No answers on this topic
    Return on Investment
    Deputy
    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Incentivized
    Read full review
    Timebutler
    No answers on this topic
    When I Work
    • Has cut down on the time I spend scheduling.
    • Makes estimating payroll simple.
    • Is convenient for staff to use because they can utilize it on their own device.
    • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
    Incentivized
    Read full review
    ScreenShots

    Deputy Screenshots

    Screenshot of the mobile app displaying who is currently on the clock and who is late.Screenshot of where to find a replacement from a phone in seconds.Screenshot of the iPad app.