DeskTime vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DeskTime
Score 5.5 out of 10
N/A
DeskTime is an automatic time tracking software that tracks and analyzes employee productivity, and is a project from DeskTime.com of the Draugiem Group of companies and tech startups in Latvia.
$7
per month per user
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
DeskTimeUKG Pro
Editions & Modules
Pro
$7
per month per user
Premium
$10
per month per user
Enterprise
$20
per month per user
No answers on this topic
Offerings
Pricing Offerings
DeskTimeUKG Pro
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details1 month free for annual pricing.
More Pricing Information
Features
DeskTimeUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
8.4
803 Ratings
7% above category average
Employee demographic data00 Ratings8.8731 Ratings
Employment history00 Ratings8.7762 Ratings
Job profiles and administration00 Ratings8.7733 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.3721 Ratings
Organizational charting00 Ratings7.8643 Ratings
Organization and location management00 Ratings8.3656 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.1517 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
8.6
746 Ratings
7% above category average
Pay calculation00 Ratings9.0709 Ratings
Support for external payroll vendors00 Ratings8.3336 Ratings
Off-cycle/On-Demand payment00 Ratings8.8231 Ratings
Benefit plan administration00 Ratings8.0643 Ratings
Direct deposit files00 Ratings9.3702 Ratings
Salary revision and increment management00 Ratings8.8573 Ratings
Reimbursement management00 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
8.4
563 Ratings
4% above category average
Approval workflow00 Ratings8.8504 Ratings
Balance details00 Ratings8.4529 Ratings
Annual carry-forward and encashment00 Ratings8.1434 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
8.5
798 Ratings
4% above category average
View and generate pay and benefit information00 Ratings8.8769 Ratings
Update personal information00 Ratings8.9776 Ratings
View company policy documentation00 Ratings8.5564 Ratings
Employee recognition00 Ratings7.4287 Ratings
View job history00 Ratings8.9759 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
8.6
189 Ratings
10% above category average
Tracking of all physical assets00 Ratings8.6189 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
7.7
735 Ratings
1% above category average
Report builder00 Ratings7.7714 Ratings
Pre-built reports00 Ratings7.8725 Ratings
Ability to combine HR data with external data00 Ratings7.6496 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
8.7
557 Ratings
8% above category average
New hire portal00 Ratings8.6554 Ratings
Manager tracking tools00 Ratings8.7444 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
7.9
377 Ratings
3% below category average
Corporate goal setting00 Ratings8.1293 Ratings
Individual goal setting00 Ratings7.7359 Ratings
Line-of sight-visibility00 Ratings7.9251 Ratings
Performance tracking00 Ratings7.8333 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
8.1
465 Ratings
2% above category average
Performance plans00 Ratings7.8415 Ratings
Performance improvement plans00 Ratings7.7326 Ratings
Review status tracking00 Ratings8.3436 Ratings
Review reminders00 Ratings8.3397 Ratings
Multiple review frequency00 Ratings8.3337 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
8.5
187 Ratings
7% above category average
Create succession plans/pools00 Ratings8.6155 Ratings
Candidate ranking00 Ratings8.4164 Ratings
Candidate search00 Ratings8.5163 Ratings
Candidate development00 Ratings8.6152 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
DeskTime
-
Ratings
UKG Pro
8.5
456 Ratings
9% above category average
Job Requisition Management00 Ratings8.8434 Ratings
Company Website Posting00 Ratings9.1422 Ratings
Publish to Social Media00 Ratings8.8333 Ratings
Job Search Site Posting00 Ratings8.9390 Ratings
Duplicate Candidate Prevention00 Ratings7.2323 Ratings
Applicant Tracking00 Ratings8.6421 Ratings
Notifications and Alerts00 Ratings8.4388 Ratings
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DeskTimeUKG Pro
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Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
TimeCamp
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Score 8.6 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DeskTimeUKG Pro
Likelihood to Recommend
9.5
(3 ratings)
8.3
(929 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(194 ratings)
Usability
-
(0 ratings)
8.5
(188 ratings)
Availability
-
(0 ratings)
10.0
(74 ratings)
Performance
-
(0 ratings)
9.5
(331 ratings)
Support Rating
-
(0 ratings)
6.2
(493 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
-
(0 ratings)
9.1
(202 ratings)
Implementation Rating
-
(0 ratings)
9.9
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
10.0
(65 ratings)
Product Scalability
-
(0 ratings)
9.4
(93 ratings)
Vendor post-sale
-
(0 ratings)
7.9
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
DeskTimeUKG Pro
Likelihood to Recommend
DeskTime
When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
DeskTime
  • Personal time management
  • Customer Service
  • Easy to use UI
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
DeskTime
  • App resources usage - it's lagging sometimes
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
DeskTime
No answers on this topic
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
DeskTime
No answers on this topic
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
DeskTime
No answers on this topic
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
DeskTime
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Support Rating
DeskTime
No answers on this topic
UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
Read full review
In-Person Training
DeskTime
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Online Training
DeskTime
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
Read full review
Implementation Rating
DeskTime
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review
Alternatives Considered
DeskTime
Desktime is the first time management software I have used.
Read full review
UKG
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Read full review
Scalability
DeskTime
No answers on this topic
UKG
Read full review
Return on Investment
DeskTime
  • Increased awareness of own time management
  • Better understanding of ticket time predictions vs reality
  • Easier observation of team's out of office status
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

DeskTime Screenshots

Screenshot of Screenshot of

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice