TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dext

    Score9.4 out of 10
    N/ADext is a bookkeeping automation platform now from IRIS (acquired December 2024) that eliminates much of the manual work associated to accounting processes.

    $32

    per month for 5 users (minimum) and 250 documents per month

    Workato

    Score9.3 out of 10
    N/AWorkato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
    Pricing
    DextWorkato
    Editions & Modules
    Dext Essential (Pricing for practices)
    $23.92
    per month per client (10 minimum, for accounting & bookkeeping firms)
    Dext Advanced (Pricing for practices)
    $25.64
    per month per client (10 minimum, for accounting & bookkeeping firms)
    Dext for Businesses
    starting at $31.50
    per month for 5 users
    No answers on this topic
    Offerings
    Pricing Offerings
    DextWorkato
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    DextWorkato
    Considered Both Products
    IRIS Software Group
    No answer on this topic
    Workato
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    9 Answers
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    8 Answers
    50%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    8 Answers
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    DextWorkato
    Expense Management
    Comparison of Expense Management features of Dext and Workato
    Feature
    Dext
    10.0
    1 Ratings
    19% above category average
    Workato
    -
    Ratings
    Employee Expense Reporting10.01 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Dext and Workato
    Feature
    Dext
    10.0
    1 Ratings
    22% above category average
    Workato
    -
    Ratings
    Customizable Approval Policies10.01 Ratings00 Ratings
    Financial Document Management10.01 Ratings00 Ratings
    Payment Status Tracking10.01 Ratings00 Ratings
    Payment Audit Trail10.01 Ratings00 Ratings
    Duplicate Bill Detection10.01 Ratings00 Ratings
    Advanced OCR10.01 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Dext and Workato
    Feature
    Dext
    -
    Ratings
    Workato
    8.0
    38 Ratings
    1% below category average
    Pre-built connectors00 Ratings10.038 Ratings
    Connector modification00 Ratings10.036 Ratings
    Support for real-time and batch integration00 Ratings5.034 Ratings
    Data quality services00 Ratings6.031 Ratings
    Data security features00 Ratings9.034 Ratings
    Monitoring console00 Ratings8.038 Ratings
    Best Alternatives
    DextWorkato
    Small Businesses
    Brex
    Score9 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    TIBCO Integration (including BusinessWorks and Flogo)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DextWorkato
    Likelihood to Recommend
    9.9
    (14 ratings)
    9.0
    (38 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    1.0
    (3 ratings)
    Usability
    10.0
    (10 ratings)
    9.0
    (4 ratings)
    Support Rating
    3.5
    (7 ratings)
    8.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    DextWorkato
    Likelihood to Recommend
    IRIS Software Group
    It is great for accounting firms. Easy to add and administer client accounts. Easy to integrate with QuickBooks Online. Easy for clients to capture and submit receipts on the go. It is hard to use for manual data entry, and if your clients frequently have very long receipts the Dext Mobile app does not work well as it compresses the image to the point where it is completely illegible. It does not seem to be designed for business owners to use directly rather than using it through their accounting firm.
    Incentivized
    Read full review
    Workato
    Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
    Read full review
    Pros
    IRIS Software Group
    • Receipt Bank does a stellar job of extracting information from photos of receipts and bills. I'd say 95% of the time the information pulled is correct, so very rarely do I have to correct an amount or date.
    • One feature I really enjoy is not only the syncing with Quickbooks Online, but the fact that it also pushes the image to Quickbooks Online as an attachment! This means that for every expense/bill processed through Receipt Bank, an image of it is available inside of the transaction inside of Quickbooks Online. This makes researching a breeze.
    • Receipt Bank makes it very simple for users to add documents to the platform. Each company receives a dedicated Receipt Bank email address, which they can email to and upload documents, or users can use the phone apps (which are really easy to use), or they can upload documents from their computer. Training our clients to use it really can't be any easier!
    Incentivized
    Read full review
    Workato
    • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
    • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
    • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
    Read full review
    Cons
    IRIS Software Group
    • Receipt Bank Practice Platform has many great features. As they develop the platform I would like to see a rigorous review of all features so as not to add too many and overwhelm my team.
    • Having the flexibility to pick and choose from a suite of features and implement the ones that best suit my practice. A tailor made Receipt Bank Practice Platform. this would allow my practice to grow into the features rather than be overwhelmed by too many.
    Incentivized
    Read full review
    Workato
    • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
    • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
    Incentivized
    Read full review
    Likelihood to Renew
    IRIS Software Group
    Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
    Incentivized
    Read full review
    Workato
    We need to develop Enterprise Application Integrations and Workato was not designed for this
    Read full review
    Usability
    IRIS Software Group
    Dext Prepare's usability is great, it has lots of functions and you can scan any type of document, including hard copy handwritten documents. It is not very accurate but it is handwritten!! Apart from it, you can use multiple functions like one page at a time, multiple, in bulk. You can send emails with multiple attachments and one of the greatest function is the mobile application capabilities.
    Incentivized
    Read full review
    Workato
    The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.
    Read full review
    Support Rating
    IRIS Software Group
    When I think I have broken the platform the help guys and girls are simply fantastic. They take time to understand the problem and usually resolve the issue on the spot. I have not had to wait more than an hour to get anything resolved - be that an issue I have created or a fault in my understanding of the program. Can't rate their support I have received to date highly enough.
    Incentivized
    Read full review
    Workato
    They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
    Incentivized
    Read full review
    Implementation Rating
    IRIS Software Group
    No answers on this topic
    Workato
    We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
    Read full review
    Alternatives Considered
    IRIS Software Group
    Dext is much easier to use than Hubdoc. You can approve documents in batches whereas in Hubdoc you need to review each document separately. Once Dext is set up properly, there is little need to review every document.
    Hubdoc does have the ability to save documents to an external site, like Google docs as a backup.
    Read full review
    Workato
    We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
    Read full review
    Return on Investment
    IRIS Software Group
    • I am a single operator Bookkeeping business and run a very profitable business because DEXT provides me a very efficient process to capture critical data without the need for additional manpower.
    • The information DEXT captures, stores and reports helps me plan an present relevant information to the client to support pricing increases at client reviews
    • The information DEXT contains helps me present business insights to the client thereby assisting in their business aspirations which helps deepen client relationships
    Incentivized
    Read full review
    Workato
    • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
    • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
    Read full review
    ScreenShots

    Dext Screenshots

    Screenshot of Dext's time saving receipt captureScreenshot of where to extract and categorise data automaticallyScreenshot of some of the 11500+ banks and platforms that have pre-existing connectionsScreenshot of where to publish to accounting softwareScreenshot of the interface to manage users and permissionsScreenshot of the mobile app for managing expenses