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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Diligent Boards

    Score8.7 out of 10
    N/AToday’s directors need fast, informed decision-making and seamless governance workflows. Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. More broadly, Diligent solutions provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams. Save time by digitizing meeting materials and…N/A

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
    Pricing
    Diligent BoardsGoogle Chat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Diligent BoardsGoogle Chat
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.—
    More Pricing Information
    Community Pulse
    Diligent BoardsGoogle Chat
    Considered Both Products
    Diligent Corporation
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    108 Answers
    92%
    Would buy again
    24 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    83 Answers
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    110 Answers
    92%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    73 Answers
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    79 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    Diligent BoardsGoogle Chat
    Project Management
    Comparison of Project Management features of Diligent Boards and Google Chat
    Feature
    Diligent Boards
    -
    Ratings
    Google Chat
    8.3
    26 Ratings
    7% above category average
    Task Management00 Ratings8.014 Ratings
    Gantt Charts00 Ratings8.29 Ratings
    Scheduling00 Ratings8.616 Ratings
    Workflow Automation00 Ratings7.412 Ratings
    Mobile Access00 Ratings9.225 Ratings
    Search00 Ratings9.123 Ratings
    Visual planning tools00 Ratings7.713 Ratings
    Communication
    Comparison of Communication features of Diligent Boards and Google Chat
    Feature
    Diligent Boards
    -
    Ratings
    Google Chat
    8.9
    26 Ratings
    11% above category average
    Chat00 Ratings9.826 Ratings
    Notifications00 Ratings9.126 Ratings
    Discussions00 Ratings8.824 Ratings
    Surveys00 Ratings9.417 Ratings
    Internal knowledgebase00 Ratings8.915 Ratings
    Integrates with GoToMeeting00 Ratings8.07 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.215 Ratings
    Integrates with Outlook00 Ratings9.06 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Diligent Boards and Google Chat
    Feature
    Diligent Boards
    -
    Ratings
    Google Chat
    8.6
    26 Ratings
    7% above category average
    Versioning00 Ratings8.817 Ratings
    Video files00 Ratings7.623 Ratings
    Audio files00 Ratings7.922 Ratings
    Document collaboration00 Ratings8.021 Ratings
    Access control00 Ratings9.318 Ratings
    Advanced security features00 Ratings9.319 Ratings
    Integrates with Google Drive00 Ratings8.115 Ratings
    Device sync00 Ratings9.624 Ratings
    Best Alternatives
    Diligent BoardsGoogle Chat
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Diligent BoardsGoogle Chat
    Likelihood to Recommend
    8.6
    (112 ratings)
    9.2
    (26 ratings)
    Likelihood to Renew
    8.8
    (10 ratings)
    8.0
    (2 ratings)
    Usability
    8.6
    (42 ratings)
    8.9
    (9 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (78 ratings)
    7.3
    (3 ratings)
    Online Training
    9.6
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (6 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Diligent BoardsGoogle Chat
    Likelihood to Recommend
    Diligent Corporation
    We had a meeting and after the meeting, additional information was added to the book and it was easy to navigate just the information that was update. This made it efficient when we had a follow-up meeting to discuss the updates and be able to reference the updated information. This allowed us to have an effective meeting with a purpose.
    Incentivized
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    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
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    Pros
    Diligent Corporation
    • The confidential sandbox is a must, and Diligent Boards provides that environment. Most of the info we put on the diligent board is not downloadable and printable.
    • It is very easy to make notes, highlights important info and bookmark pages. I used these functions all the time.
    • Its excellent organization features.
    Incentivized
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    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
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    Cons
    Diligent Corporation
    • not so easy to handle access when we have to arrange a specific, non-standard set up of access: sometimes we have to limit the access to one or few of the members of a particular book
    • calendar function will be useful, but it is an additional cost
    • flexible view options: vertical vs. horizontal
    Incentivized
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    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
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    Likelihood to Renew
    Diligent Corporation
    We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
    Incentivized
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    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Usability
    Diligent Corporation
    Again, it is a very easy program to use. What would I change… There’s some features in the agenda that I would like to have. The ability to add different bullets underneath items. the ability to do an AYE vote. Because sometimes they don’t individually vote, my superintendent or School Board chair will say I’ll say hi or I’ll say, and it would be really nice to have a button that automatically fills for that.
    Incentivized
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    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
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    Reliability and Availability
    Diligent Corporation
    Diligent helpdesk (Team Topaz) is a click away, their response is very quick
    Incentivized
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    Google
    No answers on this topic
    Performance
    Diligent Corporation
    Quick service, specially on loading.
    Read full review
    Google
    No answers on this topic
    Support Rating
    Diligent Corporation
    The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
    Incentivized
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    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
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    Online Training
    Diligent Corporation
    Comprehensive. I didn’t feel like I was confused or didn’t have the knowledge to begin using Diligent Boards immediately
    Incentivized
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    Google
    No answers on this topic
    Implementation Rating
    Diligent Corporation
    easy implementation process
    Incentivized
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    Google
    No answers on this topic
    Alternatives Considered
    Diligent Corporation
    Diligent Entities is already great, as I used it before Diligent Boards, and it was very helpful and very cost-effective as a product provided to my previous team that used it. So I can only vouch for the platform and note that Diligent Boards is also fantastic. It certainly is.
    Incentivized
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    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
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    Contract Terms and Pricing Model
    Diligent Corporation
    the pricing is quite steep and if you under-utilise some products it becomes a loss to you as the user.
    Incentivized
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    Google
    No answers on this topic
    Scalability
    Diligent Corporation
    It is really worth it.
    Read full review
    Google
    No answers on this topic
    Professional Services
    Diligent Corporation
    Diligent's professional services have been reliable
    Incentivized
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    Google
    No answers on this topic
    Return on Investment
    Diligent Corporation
    • Ease of dissmeniation and administration of packages (errors can be easily corrected)
    • Directors can read packages from anywhere in the world at any time. It makes prep for Dircetors a lot easier
    • Keeping records of meetings, doing searches for information has become easier and less time consuming
    Incentivized
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    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
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    ScreenShots

    Diligent Boards Screenshots

    Screenshot of collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.