TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    Dropbox Business

    Score8.7 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Pricing
    DiscordDropbox Business
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    DiscordDropbox Business
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DiscordDropbox Business
    Considered Both Products
    Discord
    No answer on this topic
    Dropbox
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    95%
    Would buy again
    52 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    94%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    96%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    98%
    Lived up to sales and marketing promises
    41 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    98%
    Implementation went as expected
    44 Answers
    Features
    DiscordDropbox Business
    Project Management
    Comparison of Project Management features of Discord and Dropbox Business
    Feature
    Discord
    4.4
    32 Ratings
    55% below category average
    Dropbox Business
    -
    Ratings
    Task Management1.710 Ratings00 Ratings
    Gantt Charts1.83 Ratings00 Ratings
    Scheduling4.89 Ratings00 Ratings
    Workflow Automation4.510 Ratings00 Ratings
    Mobile Access8.330 Ratings00 Ratings
    Search7.727 Ratings00 Ratings
    Visual planning tools1.76 Ratings00 Ratings
    Communication
    Comparison of Communication features of Discord and Dropbox Business
    Feature
    Discord
    7.1
    32 Ratings
    12% below category average
    Dropbox Business
    -
    Ratings
    Chat9.432 Ratings00 Ratings
    Notifications7.331 Ratings00 Ratings
    Discussions8.732 Ratings00 Ratings
    Surveys7.422 Ratings00 Ratings
    Internal knowledgebase5.517 Ratings00 Ratings
    Integrates with GoToMeeting10.02 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
    Integrates with Outlook4.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and Dropbox Business
    Feature
    Discord
    7.0
    31 Ratings
    14% below category average
    Dropbox Business
    9.0
    123 Ratings
    7% above category average
    Versioning5.013 Ratings9.096 Ratings
    Video files6.529 Ratings9.0107 Ratings
    Audio files6.829 Ratings9.1100 Ratings
    Document collaboration6.116 Ratings9.0113 Ratings
    Access control8.019 Ratings9.1120 Ratings
    Advanced security features5.813 Ratings00 Ratings
    Integrates with Google Drive10.01 Ratings00 Ratings
    Device sync8.121 Ratings8.6117 Ratings
    File search00 Ratings8.9119 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Discord and Dropbox Business
    Feature
    Discord
    -
    Ratings
    Dropbox Business
    9.0
    122 Ratings
    4% above category average
    User and role management00 Ratings9.0109 Ratings
    File organization00 Ratings9.1119 Ratings
    Device management00 Ratings9.0102 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Discord and Dropbox Business
    Feature
    Discord
    -
    Ratings
    Dropbox Business
    9.1
    120 Ratings
    5% above category average
    Performance00 Ratings9.1120 Ratings
    Reliability00 Ratings9.1120 Ratings
    Storage Reports00 Ratings9.188 Ratings
    Best Alternatives
    DiscordDropbox Business
    Small Businesses
    Flock
    Score9.5 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscordDropbox Business
    Likelihood to Recommend
    8.2
    (32 ratings)
    8.6
    (123 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (4 ratings)
    Usability
    8.3
    (11 ratings)
    9.0
    (19 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (15 ratings)
    Support Rating
    9.2
    (3 ratings)
    8.4
    (27 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    DiscordDropbox Business
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
    Read full review
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
    Read full review
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Likelihood to Renew
    Discord
    No answers on this topic
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
    Read full review
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Reliability and Availability
    Discord
    No answers on this topic
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Performance
    Discord
    No answers on this topic
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
    Read full review
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Implementation Rating
    Discord
    No answers on this topic
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
    Read full review
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Scalability
    Discord
    No answers on this topic
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
    Read full review
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    ScreenShots