DocuSign vs. Foxit eSign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.4 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
Foxit eSign
Score 8.6 out of 10
N/A
eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.
$8
per month Per sender per month $96 paid annually
Pricing
DocuSignFoxit eSign
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Foxit eSign
$8
per month
Foxit eSign Pro
$25
per month
Foxit eSign Enterprise
Contact Sales
Offerings
Pricing Offerings
DocuSignFoxit eSign
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuSignFoxit eSign
Considered Both Products
DocuSign

No answer on this topic

Foxit eSign
Chose Foxit eSign
eSign Genie offers the same basic functionality as DocuSign at a fraction of the price. Both eSign Genie and DocuSign are easy to use and have a relatively intuitive interface on both the requestor and signer side of things. DocuSign's mobile signature capture platform is …
Chose Foxit eSign
Seem less professional and harder to use, slightly less easy to use than DocuSign. The price is much better though and I've found it does just as well. Not sure how it stacks up legally-wise to DocuSign?
Chose Foxit eSign
Both DocuSign and Adobe Sign required that we purchase far more document folders than was practical given our project budget. However, what really sold us on eSign Genie was their accessibility and professionalism. eSign Genie's sales team took the time to walk us through their …
Chose Foxit eSign
Better value and ease of use for HIPAA compliance.
Chose Foxit eSign
eSign Genie has all of the features we needed when compared to other services but at a price point that better suited for our budget.
Chose Foxit eSign
Ease of use and affordability separate [eSign Genie] from its competitors[.]
Chose Foxit eSign
eSign offers all the same features and is a fraction of the cost!
Chose Foxit eSign
eSign Genie made contacting customer support way easier than any other platform! I was able to get my questions answered and negotiate a contract within hours instead of weeks.
Chose Foxit eSign
The price point is better than other products and allows all the same features. The learning curve is low and there’s multi functional across the organization.
Chose Foxit eSign
We have used other e-sign platforms, but we have found that eSign Genie, although not a huge company, has performed well and met our needs on every level. I especially like how there is no monthly subscription, and we can have access to all input field types without having to …
Chose Foxit eSign
Best thing is the customer support, super quick and friendly and the good correlation of price/product.
Chose Foxit eSign
eSign Genie has all the features of competing products at a more reasonable price. The customer service group is responsive and knowledgeable. They have quality on line training in the form of automated tutorials, live classes, and personal assistance.
Chose Foxit eSign
More integration capabilities at a much more affordable rate. I haven’t personally tested other softwares; however, from what I’ve seen, other comparable softwares that have the same integration capabilities as eSign Genie cost much more. With eSign Genie, you get all of the …
Chose Foxit eSign
We did our due diligence in advance and went with eSign Genie because it easily integrates with various storage solutions like Dropbox and Google Drive.
Chose Foxit eSign
They all basically do the same thing. In terms of small business needs, I like eSign Genie the best, but I can't speak to their mobile capabilities. I do know HelloSign is great for mobile signing. I really like simplicity and the ability to automate processes, and this can be …
Top Pros
Top Cons
Best Alternatives
DocuSignFoxit eSign
Small Businesses
PDFfiller
PDFfiller
Score 9.0 out of 10
PDFfiller
PDFfiller
Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSignFoxit eSign
Likelihood to Recommend
5.5
(153 ratings)
9.2
(54 ratings)
Likelihood to Renew
7.0
(12 ratings)
9.1
(2 ratings)
Usability
7.1
(11 ratings)
9.1
(1 ratings)
Availability
10.0
(3 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(46 ratings)
9.1
(4 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(5 ratings)
9.1
(1 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
DocuSignFoxit eSign
Likelihood to Recommend
DocuSign
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
Read full review
Foxit eSign
eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!
Read full review
Pros
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
Read full review
Foxit eSign
  • The learning curve is faster compared to the last software we used.
  • It is easier to set up the templates and email messages so that the text boxes line up seamlessly.
  • It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe.
  • Making changes to the documents is fast and easy.
Read full review
Cons
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
Read full review
Foxit eSign
  • I have no complaints about this software whatsoever. I started using Echosign years ago until Adobe bought them out and tripled the price and cut features. Then, I went to Docusign that was not very user friendly and the customer support is NON-EXISTENT. eSign Genie is wonderful!
Read full review
Likelihood to Renew
DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
Read full review
Foxit eSign
The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.
Read full review
Usability
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
Read full review
Foxit eSign
Super simple - needs almost no instructions to setup and use
Read full review
Reliability and Availability
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
Read full review
Foxit eSign
No answers on this topic
Performance
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
Read full review
Foxit eSign
No answers on this topic
Support Rating
DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
Read full review
Foxit eSign
eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.
Read full review
Online Training
DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
Read full review
Foxit eSign
No answers on this topic
Implementation Rating
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
Read full review
Foxit eSign
There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!
Read full review
Alternatives Considered
DocuSign
I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
Read full review
Foxit eSign
Adobe Sign, despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used. HelloSign and PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!
Read full review
Scalability
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
Read full review
Foxit eSign
No answers on this topic
Return on Investment
DocuSign
  • DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
  • DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
  • DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.
Read full review
Foxit eSign
  • eSign Genie was the most affordable option of all vendors which helped us to stay within our project budget.
  • We were able to purchase a relatively small number of document folders which was more appropriate to our needs than say DocuSign which required something like 1,000 documents minimum.
  • The ease of use of eSign Genie helps us to implement new research studies without having to expend a lot of person hours to set things up.
Read full review
ScreenShots

DocuSign Screenshots

Screenshot of Screenshot of Screenshot of