| Product | Rating | Most Used By | Product Summary | Starting Price |
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 DocuSign | Score8.7 out of 10 | N/A | DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting. | $15 per month |
 Dropbox Sign | Score8.9 out of 10 | N/A | HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security. | $0 per month |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Additional pricing available for HelloWorks and HelloFax | ||||||||||||||
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| DocuSign | Dropbox Sign | |
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| Considered Both Products | Chose DocuSign HelloSign was like a breath of fresh air compared to the corporate feel of DocuSign. Their salespeople were not pushy, their pricing is fantastic, and the features are just what we need. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DocuSign DocuSign is so much more widely used and I think reliable. Who knows where HelloSign will be in a few years and I don't think they have nearly the funding to compete with DocuSign. Also, everyone uses DocuSign and it makes clients feel secure knowing the name of software … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DocuSign HelloSign used to have glitches and downtime. It did not have a robust integration that DocuSign offers. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DocuSign HelloSign was tedious! I did not like the interface or having to sign in using Google, and the document storage center was cumbersome to navigate and keep straight. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DocuSign Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DocuSign The evaluation process was done with a few other options like HelloSign, RightSignature. But DocuSign won the race due to the ability to integrate with custom-built apps and the extended product platform integrations like SFDC,BOX etc. Features like Security, Mobile experience, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DocuSign When viewing other competing products they didn't have the superior functionality that DocuSign had, nor the admin control. However, it should be noted that since making the selection, competing products have greatly improved. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DocuSign Docusign probably feels more robust and a more corporate feel. They are pretty similar, however. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DocuSign While some of the other e-signature services offer less expensive pricing and more subscription offerings, DocuSign is the assumed industry standard. I've tried a few alternatives but I find that most companies prefer DocuSign as it is the respected leader in this business … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose DocuSign Not good at all. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Dropbox Sign Very similar program. I cannot say how different they are because I have not used DocuSign in some time. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign I don't remember what I thought about DocuSign, but I remember that my decision came down to price for the value - and I believed HelloSign (now Dropbox Sign) was the best. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign DocuSign started jerking us around with pricing. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign I think all similar platforms can support smaller features, but Dropbox Sign might be easier to use, cost-effective, and friendly for new users and organizations that have no experience using it as an e-signature platform. Once I have a great experience, I would highly … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign It was more expensive and I didn't like the user interface as much. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign Dropbox sign is much friendly-user, and easier to navigate. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign Dropbox seemed easier to use and cheaper than the others. It was just as functional. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign Hellosign the easiest out of the class that we use. It is just super quick. We use eversign to get some extra templates, but it is pretty clunky for sending contracts. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign Save money. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign So much better, specifically because of the lack of a limit. Focusing limits the total amount of docs you can sign per year and is more expensive. This product has similar if not slightly easier/Better functionality, and it’s for a much better price point. Would highly … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign It stacks up pretty well, I do think some of the templates I've seen are a bit lacking with Dropbox sign. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign The functionality is very similar but more competively priced. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign About the same. Price was better but then I found out the limitations Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign Cost is less for a similar service and a little easier to navigate. Sometimes less is more Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign It is completely comparable. I prefer Dropbox Sign as it is more customizable Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Sign Dropbox Sign is cheaper. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
85% Would buy again 79 Answers | 91% Would buy again 140 Answers | |
| Delivers good value for the price | ||
84% Delivers good value for the price 66 Answers | 94% Delivers good value for the price 133 Answers | |
| Happy with the feature set | ||
88% Happy with the feature set 82 Answers | 92% Happy with the feature set 141 Answers | |
| Lived up to sales and marketing promises | ||
83% Lived up to sales and marketing promises 62 Answers | 93% Lived up to sales and marketing promises 111 Answers | |
| Implementation went as expected | ||
87% Implementation went as expected 67 Answers | 95% Implementation went as expected 127 Answers | |
| DocuSign | Dropbox Sign | |
|---|---|---|
| Small Businesses |  BoldSign, by Syncfusion Score10 out of 10 | BoldSign, by Syncfusion Score10 out of 10 |
| Medium-sized Companies |  OneSpan Sign Score9.6 out of 10 | OneSpan Sign Score9.6 out of 10 |
| Enterprises |  Conga Sign Score8.7 out of 10 | DocuSign Score8.7 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| DocuSign | Dropbox Sign | |
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| Likelihood to Recommend | 9.0 | 9.8 |
| Likelihood to Renew | 7.0 | 9.1 |
| Usability | 8.5 | 10.0 |
| Availability | 10.0 | 9.1 |
| Performance | 10.0 | 9.1 |
| Support Rating | 10.0 | 1.7 |
| Online Training | 10.0 | - |
| Implementation Rating | 10.0 | 9.0 |
| Configurability | - | 8.3 |
| Contract Terms and Pricing Model | - | 9.1 |
| Product Scalability | 10.0 | 9.1 |
| Vendor pre-sale | - | 9.1 |
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| ScreenShots | DocuSign Screenshots   | Dropbox Sign Screenshots      |
