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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    DocuSignTriNet HR Plus
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuSignTriNet HR Plus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    DocuSignTriNet HR Plus
    Considered Both Products
    DocuSign
    No answer on this topic
    TriNet
    Chose TriNet HR Plus
    When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice with where our company was at the time and it offered the flexibility using customization for where we …
    Incentivized
    Chose TriNet HR Plus
    They are very similar, although Zenefits is more user friendly.
    Incentivized
    Chose TriNet HR Plus
    A large company with 15k employees acquired the small startup I was working for. Overnight we went from using Zenefits to Workday. The difference in the ease of use between Zenefits and workday was very apparent. Our joke was never to use WorkDay on a rooftop because you would …
    Incentivized
    Chose TriNet HR Plus
    Kronos and Zenefits are very different--it's almost hard to compare them because Kronos is designed for a much larger corporation. But honestly, Kronos really lied to us during the sales phase, as most of their system is hard-coded and cannot be changed based on a business. …
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    89%
    Would buy again
    89 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    89%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    91%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    84%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    90%
    Implementation went as expected
    69 Answers
    Features
    DocuSignTriNet HR Plus
    Human Resource Management
    Comparison of Human Resource Management features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Employee demographic data00 Ratings6.5112 Ratings
    Employment history00 Ratings7.5106 Ratings
    Job profiles and administration00 Ratings6.0106 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings6.0111 Ratings
    Organizational charting00 Ratings5.5120 Ratings
    Organization and location management00 Ratings7.0123 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.5109 Ratings
    Payroll Management
    Comparison of Payroll Management features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Pay calculation00 Ratings8.0104 Ratings
    Support for external payroll vendors00 Ratings6.052 Ratings
    Off-cycle/On-Demand payment00 Ratings7.066 Ratings
    Benefit plan administration00 Ratings7.5109 Ratings
    Direct deposit files00 Ratings7.5104 Ratings
    Salary revision and increment management00 Ratings7.597 Ratings
    Reimbursement management00 Ratings7.068 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Approval workflow00 Ratings6.5117 Ratings
    Balance details00 Ratings6.0115 Ratings
    Annual carry-forward and encashment00 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    View and generate pay and benefit information00 Ratings7.5129 Ratings
    Update personal information00 Ratings8.0135 Ratings
    View company policy documentation00 Ratings7.0122 Ratings
    Employee recognition00 Ratings4.566 Ratings
    View job history00 Ratings7.5104 Ratings
    Asset Management
    Comparison of Asset Management features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.023 Ratings
    HR Reporting
    Comparison of HR Reporting features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Report builder00 Ratings6.0104 Ratings
    Pre-built reports00 Ratings7.5106 Ratings
    Ability to combine HR data with external data00 Ratings5.567 Ratings
    Onboarding
    Comparison of Onboarding features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    New hire portal00 Ratings7.5114 Ratings
    Manager tracking tools00 Ratings5.594 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Corporate goal setting00 Ratings3.240 Ratings
    Individual goal setting00 Ratings3.243 Ratings
    Line-of sight-visibility00 Ratings2.338 Ratings
    Performance tracking00 Ratings3.240 Ratings
    Performance Management
    Comparison of Performance Management features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Performance plans00 Ratings6.558 Ratings
    Performance improvement plans00 Ratings6.054 Ratings
    Review status tracking00 Ratings6.056 Ratings
    Review reminders00 Ratings7.056 Ratings
    Multiple review frequency00 Ratings7.052 Ratings
    Succession Planning
    Comparison of Succession Planning features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Create succession plans/pools00 Ratings2.021 Ratings
    Candidate ranking00 Ratings5.723 Ratings
    Candidate search00 Ratings4.625 Ratings
    Candidate development00 Ratings4.624 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of DocuSign and TriNet HR Plus
    Feature
    DocuSign
    -
    Ratings
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Job Requisition Management00 Ratings5.122 Ratings
    Company Website Posting00 Ratings6.118 Ratings
    Publish to Social Media00 Ratings5.116 Ratings
    Job Search Site Posting00 Ratings5.118 Ratings
    Duplicate Candidate Prevention00 Ratings6.521 Ratings
    Applicant Tracking00 Ratings7.020 Ratings
    Notifications and Alerts00 Ratings5.526 Ratings
    Best Alternatives
    DocuSignTriNet HR Plus
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignTriNet HR Plus
    Likelihood to Recommend
    9.0
    (161 ratings)
    6.6
    (145 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    8.5
    (11 ratings)
    Usability
    8.5
    (19 ratings)
    6.5
    (36 ratings)
    Availability
    10.0
    (3 ratings)
    9.1
    (4 ratings)
    Performance
    10.0
    (2 ratings)
    8.5
    (4 ratings)
    Support Rating
    10.0
    (46 ratings)
    8.8
    (42 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    9.1
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    10.0
    (1 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    User Testimonials
    DocuSignTriNet HR Plus
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    DocuSign
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management