TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    Laserfiche

    Score9.1 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    Opinion Stage

    Score10 out of 10
    N/AOpinion Stage powers marketers to create quizzes, surveys, and forms with the goal of driving higher engagement and get more responses. Its visual, one-question-at-a-time format, combined with smart logic and personalization, are designed to make every interaction feel like a genuine conversation. Creating a Survey Start from Scratch: the visual no-code builder makes it easy to dive right in. Create with AI: Just add a topic and goal,…

    $32

    per month 1000 responses

    Pricing
    DocuWareLaserficheOpinion Stage
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    Pro
    $32
    per month starting with up to 1000 responses
    Business
    $99
    per month starting with up to 10,000 responses
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    DocuWareLaserficheOpinion Stage
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details20% discount for yearly billing.
    More Pricing Information
    Community Pulse
    DocuWareLaserficheOpinion Stage
    Considered Multiple Products
    DocuWare
    No answer on this topic
    Laserfiche
    Chose Laserfiche
    Primarily, the ease of the user comes for our colleagues as not losing time is our priority. Besides, comfortable administration is also striking to benefit from using Laserfiche. The form creation of Laserfiche in contrast to DocuWare is doing great that provides amazing …
    Incentivized
    Opinion Stage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    78%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    DocuWareLaserficheOpinion Stage
    Enterprise Content Management
    Comparison of Enterprise Content Management features of DocuWare and Laserfiche and Opinion Stage
    Feature
    DocuWare
    -
    Ratings
    Laserfiche
    8.5
    25 Ratings
    5% above category average
    Opinion Stage
    -
    Ratings
    Content capture & imaging00 Ratings9.024 Ratings00 Ratings
    File sync, storage & archiving00 Ratings8.024 Ratings00 Ratings
    Document management00 Ratings8.525 Ratings00 Ratings
    Records management00 Ratings9.024 Ratings00 Ratings
    Content search & retrieval00 Ratings8.524 Ratings00 Ratings
    Enterprise content collaboration00 Ratings8.019 Ratings00 Ratings
    Content publishing & creation00 Ratings8.516 Ratings00 Ratings
    Security, risk management & information governance00 Ratings9.023 Ratings00 Ratings
    Contract lifecycle management00 Ratings8.919 Ratings00 Ratings
    Automated workflows00 Ratings8.516 Ratings00 Ratings
    Mobile support00 Ratings8.010 Ratings00 Ratings
    Integration00 Ratings8.017 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of DocuWare and Laserfiche and Opinion Stage
    Feature
    DocuWare
    -
    Ratings
    Laserfiche
    -
    Ratings
    Opinion Stage
    9.3
    1 Ratings
    15% above category average
    Survey templates00 Ratings00 Ratings9.01 Ratings
    Themes00 Ratings00 Ratings10.01 Ratings
    Custom logo/branding00 Ratings00 Ratings9.01 Ratings
    Survey Content
    Comparison of Survey Content features of DocuWare and Laserfiche and Opinion Stage
    Feature
    DocuWare
    -
    Ratings
    Laserfiche
    -
    Ratings
    Opinion Stage
    9.5
    1 Ratings
    11% above category average
    Changes to live survey00 Ratings00 Ratings9.01 Ratings
    Multiple question types00 Ratings00 Ratings10.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of DocuWare and Laserfiche and Opinion Stage
    Feature
    DocuWare
    -
    Ratings
    Laserfiche
    -
    Ratings
    Opinion Stage
    10.0
    1 Ratings
    21% above category average
    Response tracking00 Ratings00 Ratings10.01 Ratings
    Data export00 Ratings00 Ratings10.01 Ratings
    Standard reports00 Ratings00 Ratings10.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of DocuWare and Laserfiche and Opinion Stage
    Feature
    DocuWare
    -
    Ratings
    Laserfiche
    -
    Ratings
    Opinion Stage
    10.0
    1 Ratings
    15% above category average
    Compliance00 Ratings00 Ratings10.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of DocuWare and Laserfiche and Opinion Stage
    Feature
    DocuWare
    -
    Ratings
    Laserfiche
    -
    Ratings
    Opinion Stage
    9.0
    1 Ratings
    11% above category average
    Respondent restrictions00 Ratings00 Ratings9.01 Ratings
    Best Alternatives
    DocuWareLaserficheOpinion Stage
    Small Businesses
    M‑Files
    Score8.9 out of 10
    Egnyte
    Score9.3 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Epicor ECM
    Score7.7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DocuWareLaserficheOpinion Stage
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.0
    (48 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.6
    (16 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    9.0
    (9 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.4
    (9 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuWareLaserficheOpinion Stage
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
    Read full review
    Opinion Stage
    Opinion Stage is excellent at developing quizzes and surveys that help you build any type of product or funnel that needs them. I especially like the professional look that Opinion Stage gives my quizzes and surveys
    Read full review
    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
    Read full review
    Opinion Stage
    • Great customer service.
    • Great technology.
    • Great product.
    Read full review
    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
    Read full review
    Opinion Stage
    • Better communication when sending out your invoice.
    Read full review
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
    Read full review
    Opinion Stage
    No answers on this topic
    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
    Read full review
    Opinion Stage
    No answers on this topic
    Reliability and Availability
    DocuWare
    No answers on this topic
    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
    Read full review
    Opinion Stage
    No answers on this topic
    Performance
    DocuWare
    No answers on this topic
    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Incentivized
    Read full review
    Opinion Stage
    No answers on this topic
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
    Read full review
    Opinion Stage
    No answers on this topic
    Online Training
    DocuWare
    No answers on this topic
    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
    Incentivized
    Read full review
    Opinion Stage
    No answers on this topic
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
    Read full review
    Opinion Stage
    Opinion Stage blows them all away!
    Read full review
    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
    Read full review
    Opinion Stage
    • Helped us develop our honeymoon project so that we could keep moving forward.
    Read full review
    ScreenShots

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository

    Opinion Stage Screenshots

    Screenshot of an example of a branded Opinion Stage quiz.Screenshot of the Opinion Stage visual builder.Screenshot of an example of an Opinion Stage personality quiz.