Domo vs Sisense | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 137 reviews and ratings

Score 8.3 out of 10

Based on 102 reviews and ratings

Feature Rating Comparison

Domo

Sisense

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Domo

Sisense

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Domo

Sisense

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Domo

Sisense

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Domo

Sisense

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Domo

Sisense

Responsive Design for Web Access

Dedicated iOS Application

Dedicated Android Application

Dashboard / Report / Visualization Interactivity on Mobile

Domo

Sisense

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.

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Business Operations Engineer - Marketing

MX.comFinancial Services, 201-500 employees

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Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.

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Data Engineer

InterfolioInternet, 51-200 employees

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Cons

Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.

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David Hills ★

Hubspot Specialist & Analyst

StukentEducation Management, 51-200 employees

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The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

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Verified User

C-Level Executive in Corporate

Management Consulting Company, 11-50 employees

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Likelihood to Renew

Domo 8.0

Based on 2 answers

Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.

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Sr. Manager

Schneider ElectricComputer Software, 10,001+ employees

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Sisense 8.9

Based on 14 answers

I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.

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Verified User

Analyst in Marketing

Retail Company, 51-200 employees

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Usability

Domo 8.2

Based on 25 answers

The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!

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Director: Global Institute

CIEE Council on International Educational ExchangeEducation Management, 501-1000 employees

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Sisense 7.3

Based on 4 answers

New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail

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Director of Data and Innovations

GOAL AcademyPrimary/Secondary Education, 201-500 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 1 answer

There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 1 answer

SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Support Rating

Domo 9.0

Based on 1 answer

Because support has been really good.

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Vice President Data Analytics

Atlas General Insurance ServicesInsurance, 51-200 employees

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Sisense 10.0

Based on 5 answers

SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.

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Lead Data Scientist

WorkshareComputer Software, 51-200 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Sisense 7.3

Based on 1 answer

Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Online Training

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 1 answer

Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Implementation Rating

Domo 8.6

Based on 24 answers

It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.

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Manager, Dealer Website Analytics

FordDirectAutomotive, 501-1000 employees

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Sisense 7.1

Based on 3 answers

Remember to migrate the plugins. The documentation however is pretty straight forward.

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BI Architect

PluripharmHospital & Health Care, 51-200 employees

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Alternatives Considered

At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.

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Julian Kochummen

IT and Systems Director

National Business CapitalFinancial Services, 51-200 employees

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1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.

2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.

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Verified User

Employee in Other

Computer Software Company, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

Sisense 8.2

Based on 1 answer

Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.

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Head Analyst

Wbliskosci.plInternet, 11-50 employees

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Return on Investment

I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.

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Verified User

Analyst in Finance and Accounting

Construction Company, 201-500 employees

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Report development time is reduced from 2~3 days to 2~3 hours.
Report querying time is improved from 0.5~10 mins to 2~30 seconds.
A 2-staff team delivers 10 times the BI output that we did on the old system.
We were able to deliver BI and data analysis for all business functions instead of a very limited group of users

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Hui (Ken) Zheng

Senior Insight Lead

WaveAccounting, 51-200 employees

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Screenshots

See All (4) Domo Screenshots

See All (3) Sisense Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Domo Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Sisense Editions & Modules

Modules

SAP Connector	¹

Per User per Month

Additional Pricing Details

—

Rating Summary

Domo

Sisense

Domo

Sisense

Domo

Sisense

Domo

Sisense

Domo

Sisense

Domo

Sisense

Domo

Sisense

Domo

Sisense

Domo

Sisense

Domo

Sisense

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