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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Microsoft 365 Business Premium

    Score9 out of 10
    N/AAn integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
    Pricing
    DropboxMicrosoft 365 Business Premium
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    DropboxMicrosoft 365 Business Premium
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DropboxMicrosoft 365 Business Premium
    Considered Both Products
    Dropbox
    Chose Dropbox
    Speed, usability, cost
    Incentivized
    Chose Dropbox
    Dropbox is the most effective independent cloud storage solution in our quiver of tools.
    Incentivized
    Chose Dropbox
    I know there is more than I listed. If that’s the right Box one I had a client use so had to make an account but I did not care for it. It seemed like a more complicated clear rip off of Dropbox. Maybe it’s more secure I just know it was not user friendly. But this as a big …
    Incentivized
    Chose Dropbox
    Dropbox has proven to be a superior system to Apple iCloud, Google Drive and OneDrive. It is far more use friendly and interfaces better with whatever system I need it to, regardless of whether it is Apple, Microsoft, or a company's internal system in every instance I have come …
    Incentivized
    Chose Dropbox
    In the previous section, I mentioned a few advantages of using Dropbox in the work environment. Dropbox seems to be the most popular and well-known product on the market. With that said, it is excellent in so many ways: easy to navigate, easy to share, and with no complicated …
    Incentivized
    Chose Dropbox
    Dropbox seems to work just better overall than the other products out there plus it is what I am used to. Our personal plan for my business is also cheaper than the plans I would quoted for Google Drive and others. It makes organizing everything a breeze and you can find …
    Incentivized
    Chose Dropbox
    The filing system that Teams is based on is confusing when outside of Teams which then forces you to use only Teams to look for a collaboration. It is tough to search for things in Teams, but their keyword search does work well, however, you really need to know part of the …
    Incentivized
    Chose Dropbox
    Dropbox blows them out of the water. Google Drive is so bad in every way, the only time we use it is when we have to with a client. idrive does not give the same usability and is more of a in the background backup. Box is clunky and not user friendly.
    Incentivized
    Chose Dropbox
    Our last product caused problems when we had a major power outage we lost some vital documents that we were unable to retrieve.
    Incentivized
    Chose Dropbox
    Storage is greater with higher quality with Dropbox
    Incentivized
    Chose Dropbox
    Easier to use Dropbox than G-drive. Less costly on a per size and user basis.
    Incentivized
    Chose Dropbox
    Dropbox is somewhat operating system agnostic. That, in and of itself, removes obstacles that potentially occur in corporate settings.

    Additionally, the functionality meets the typical request from users all in one solution. Not having to move from one application to another is …
    Incentivized
    Chose Dropbox
    Dropbox has easier and better organization of documents compared to MyCase
    Incentivized
    Chose Dropbox
    We found that Dropbox is easier to use than One Drive, Google Drive and Stacks. Dropbox app is reliable and offers stability as the security features are great giving us peace of mind. The uploading is also much easier to use and more convenient then the others we have used.
    Incentivized
    Chose Dropbox
    I also use OneDrive and Google Drive, but Dropbox has the best interface and file preview systems in my opinion.
    Incentivized
    Chose Dropbox
    I find that Dropbox is a much easier product to use when sending a client a file, although I find one drive easier to use when I need a client to send me a file.
    Incentivized
    Chose Dropbox
    Dropbox, when compared to Google Drive, is a simpler and much cleaner UI to use on a daily basis. Google Drive certainly has its high points but can get messy sometimes with files and being hooked into other Google services such as Google photos. Dropbox is a stand-alone product.
    Incentivized
    Microsoft
    Chose Microsoft 365 Business Premium
    Dropbox is generally better at transferring folders and large files that can be organized and edited within the software. I find Microsoft 365 Business to be better at file storage and management than iCloud, but to be not quite as smooth and universally compatible as Dropbox
    Incentivized
    Chose Microsoft 365 Business Premium
    We liked Google Drive G Suite with its smooth integration with G Mail. We never were set up with the MS mail program and did not wnat to make that change. We went with Microsoft 365 because the programs offered (Word, Excel, PP) are much more intuitive and robust. The Google …
    Incentivized
    Chose Microsoft 365 Business Premium
    Microsoft did a great job with older generations being able to use 365 as well as younger people. The software is very user friendly.
    Incentivized
    Chose Microsoft 365 Business Premium
    Other solutions work, but at the end of the day, everyone needs real Excel docs and Word docs.
    Incentivized
    Chose Microsoft 365 Business Premium
    Functionality, formatting, and level of formulas for data analysis is severely lacking. When I have access to G Suite thru work or a client, I always use Office 365 and just save the data to their Google Drive (after saving to my OneDrive).
    Incentivized
    Chose Microsoft 365 Business Premium
    Found [MS365] to be significantly more complicated.
    Incentivized
    Chose Microsoft 365 Business Premium
    From the business perspective we didn't evaluate any other applications or products similar to 365. At the county we are Microsoft first on all applications.
    Incentivized
    Chose Microsoft 365 Business Premium
    Better understanding/tracking of use /accessibility for data privacy/protection regulation requirements.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    100%
    Would buy again
    50 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    100%
    Happy with the feature set
    50 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    100%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    97%
    Implementation went as expected
    35 Answers
    Features
    DropboxMicrosoft 365 Business Premium
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and Microsoft 365 Business Premium
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Microsoft 365 Business Premium
    -
    Ratings
    Versioning8.21140 Ratings00 Ratings
    Video files7.21118 Ratings00 Ratings
    Audio files7.71014 Ratings00 Ratings
    Document collaboration8.01190 Ratings00 Ratings
    Access control8.11266 Ratings00 Ratings
    File search7.31312 Ratings00 Ratings
    Device sync7.91259 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and Microsoft 365 Business Premium
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    Microsoft 365 Business Premium
    -
    Ratings
    User and role management7.41157 Ratings00 Ratings
    File organization8.51279 Ratings00 Ratings
    Device management8.11138 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and Microsoft 365 Business Premium
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Microsoft 365 Business Premium
    -
    Ratings
    Performance7.91275 Ratings00 Ratings
    Reliability8.21283 Ratings00 Ratings
    Storage Reports7.5978 Ratings00 Ratings
    Best Alternatives
    DropboxMicrosoft 365 Business Premium
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft 365
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropboxMicrosoft 365 Business Premium
    Likelihood to Recommend
    8.5
    (1404 ratings)
    8.9
    (108 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    10.0
    (1 ratings)
    Usability
    8.5
    (543 ratings)
    8.6
    (57 ratings)
    Availability
    9.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (9 ratings)
    8.4
    (41 ratings)
    Support Rating
    7.2
    (40 ratings)
    9.4
    (9 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    9.1
    (1 ratings)
    Configurability
    8.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    6.0
    (1 ratings)
    Product Scalability
    8.0
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxMicrosoft 365 Business Premium
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Microsoft
    • Work in sync in different departments.
    • Being able to work from any device or computer. It is a very noble tool in different devices.
    • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
    Incentivized
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Microsoft
    • adding calendar invitations is not straight forward
    • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
    • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
    • lack of flexibility on the location of the OST and PST files
    • the new version should not do away with PST files but rather improve their reliability.
    • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Microsoft
    It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Microsoft
    The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Microsoft
    In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
    Incentivized
    Read full review
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Microsoft
    As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
    Incentivized
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Microsoft
    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Microsoft
    • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
    • It has unified how we store information so that everything isn't stored on individual computers
    Incentivized
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.