What users are saying about
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Top Rated
1732 Ratings
Top Rated
896 Ratings

Dropbox

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Top Rated
1732 Ratings
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Score 8.4 out of 100
Top Rated
896 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Dropbox

I would recommend using Dropbox if you need a clean, organized way to store files long-term. I would not recommend it if the person planned to do editing with a group of collaborators. I think Google Drive is much better suited to that. In Dropbox, it feels more like we all have access to the same document, but we can't collaborate in real-time--we need to take turns editing and re-saving.
Claire Rivero | TrustRadius Reviewer

Microsoft 365 Business Premium

For technical tasks, in-company information, and cross-team collaboration, Microsoft 365 is perfect. For intra-company collaborations, more creative efforts, and outward-facing reporting, it may be still useful, albeit less seamless. For creative job roles, writers, web editors, designers, etc., the Microsoft suite may clash with their usage of Mac and Adobe suites.
Jeremy Kramer | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Dropbox
8.8
Microsoft 365 Business Premium
Versioning
Dropbox
8.7
Microsoft 365 Business Premium
Video files
Dropbox
8.6
Microsoft 365 Business Premium
Audio files
Dropbox
8.8
Microsoft 365 Business Premium
Document collaboration
Dropbox
8.5
Microsoft 365 Business Premium
Access control
Dropbox
8.9
Microsoft 365 Business Premium
File search
Dropbox
8.7
Microsoft 365 Business Premium
Device sync
Dropbox
9.2
Microsoft 365 Business Premium

Cloud Storage Security & Administration

Dropbox
8.9
Microsoft 365 Business Premium
User and role management
Dropbox
8.6
Microsoft 365 Business Premium
File organization
Dropbox
9.0
Microsoft 365 Business Premium
Device management
Dropbox
9.1
Microsoft 365 Business Premium

Cloud Storage Platform

Dropbox
8.9
Microsoft 365 Business Premium
Performance
Dropbox
9.0
Microsoft 365 Business Premium
Reliability
Dropbox
8.9
Microsoft 365 Business Premium
Storage Reports
Dropbox
8.7
Microsoft 365 Business Premium

Pros

Dropbox

  • Dropbox has the ability to automatically sync from other sources. When our Appraisers use their tablets to take pictures, it is set up so that the pictures automatically upload to a folder in Dropbox so that the staff back at the office will then have access to the pictures as well.
  • Dropbox is very easy to use. There is a list of folders on the left-hand side. You simply click and go to each folder to pull up files. You can rename the folders, sort by date, etc.
  • Dropbox has several different options for storage size options. An individual can choose a smaller package or a large corporation could choose bigger packages. There is also a free version that is great for saving pictures from an individual phone or another device.
  • Dropbox has a search feature that saves a lot of time. If you aren't sure where the file you need is, use the search function to quickly find it.
  • Dropbox is cloud based so there are no bulky servers taking up space!
Kristen Reeves | TrustRadius Reviewer

Microsoft 365 Business Premium

  • Cloud Storage is a breeze with OneDrive.
  • Sharing and storage of documents is so easy with SharePoint.
  • Communication on projects and keeping information relevant is fantastic with Teams.
  • Sharing Outlook Calendars and staying on top of the tasks is brilliant.
  • User Interface and seamless transition from computer to mobile devices and groundbreaking.
Amulya Singh | TrustRadius Reviewer

Cons

Dropbox

  • There are a couple of rare instances where there's a feature which myself and other Dropbox users want but Dropbox has deemed either not needed or not viable. In those cases, it appears there's little we can do to change Dropbox's mind about enabling/adding the feature.
  • Through their website, I don't believe there's an easy way to see which folders are taking up the most space on your account. There have been a couple instances in the past when I needed to know where the majority of my data was being used and it was frustrating to not have that information available.
Brandon Zell | TrustRadius Reviewer

Microsoft 365 Business Premium

  • Perhaps Office 365 biggest downside is its pricing and subscription-based model. In order to access any of Office 365 features, a monthly or yearly subscription must be purchased. If the said subscription is not removed, you lose all access to Office 365, including the desktop Office applications.
  • The various subscription tiers of Office 365 can be confusing, as only some tiers include the desktop Office application, while other tiers only include the web-based applications.
  • While the Office 365 admin console provides robust and granular controls, the sheer amount of options can be extremely overwhelming and difficult to unravel.
  • While I personally prefer the Office 365 interface and features, Google's G-Suite is a far less expensive and viable competitor to Office 365. G-Suite provides a very similar feature set, and even some additional tools (such as the ability to create forms and provide an intranet-like website for your organization).
  • While there is a very active community to help with any issues or questions about Office 365, Microsoft's direct support leaves a bit to be desired.
Aaron Pinsker | TrustRadius Reviewer

Likelihood to Renew

Dropbox

Dropbox 10.0
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

Microsoft 365 Business Premium

Microsoft 365 Business Premium 10.0
Based on 2 answers
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
Andrew Buckle | TrustRadius Reviewer

Usability

Dropbox

Dropbox 8.5
Based on 21 answers
It’s extremely easy to use on any device. I can set access to whole folders or only certain files. I can print, share, and save with very few clicks. I’m able to save high-resolution photos without taking up a ton of space on my phone and can send a link to those files that are too large to email or text.
Jayelynn Willman | TrustRadius Reviewer

Microsoft 365 Business Premium

Microsoft 365 Business Premium 8.8
Based on 43 answers
Because we have most of the business suite programs, if not all, installed on our laptops already, using these products are extremely easy. They work seamlessly in our workflow and it does not feel like having to open new programs each time. Everything works under one umbrella, and thus the overall usability is rated quite high in our organization
Carrie Huang | TrustRadius Reviewer

Performance

Dropbox

Dropbox 8.8
Based on 6 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

Microsoft 365 Business Premium

Microsoft 365 Business Premium 8.5
Based on 84 answers
At this moment it works perfectly and fast. No matter if is integrated to another software or system, it will always work with quality and reliability. Reports are done super fast, and for more complex reports its the same, Microsoft has done a great job performing the services and functionality of Office 365, there is no complaint in our company for that, we are totally satisfied with the performing of this suite.
Guillermo Cruz | TrustRadius Reviewer

Support Rating

Dropbox

Dropbox 7.5
Based on 32 answers
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Arianna Wilson | TrustRadius Reviewer

Microsoft 365 Business Premium

Microsoft 365 Business Premium 7.9
Based on 15 answers
As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
Jeremy Kramer | TrustRadius Reviewer

Implementation Rating

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

Microsoft 365 Business Premium

Microsoft 365 Business Premium 8.1
Based on 4 answers
The implementation went well and was very smooth. It did not require a lot of technical support.
David White | TrustRadius Reviewer

Alternatives Considered

Dropbox

Dropbox is the most user-friendly when compared to similar software applications. It also seems to have the most functionality built into one program with the exception of maybe ShareFile, however, ShareFile comes at a much higher cost. I am skeptical of the security provided by the likes of Wetransfer. OpenDXM is probably the worst out of the bunch. It typically only works on Internet Explorer and requires a specific version of Java.
Jacob Jeffries | TrustRadius Reviewer

Microsoft 365 Business Premium

Microsoft BI is another great tool but has a more specific purpose it serves. They can't really be compared against one another, but they do compliment each other as they both offer different things and different tools. Microsoft BI is used a bit, but probably not to its full capacity and potential.
Anonymous | TrustRadius Reviewer

Return on Investment

Dropbox

  • Before Dropbox, we were constantly emailing files back and forth to each other, and didn't have the ability to collaborate on a document without multiple versions floating around. Dropbox makes it easy to send a document, gather corrections, and finalize, which saves us time.
  • Dropbox is simple enough to use, but still with sufficient access control, that I can share specific folders with volunteers, board members, or other partners quickly and easily.
Emily Westergaard | TrustRadius Reviewer

Microsoft 365 Business Premium

  • Time savings are evident in an easy to use company wide email platform that allows you to schedule and book meetings.
  • There must be some savings available to purchasers who purchase the 365 Business package for all company computers as they scale up.
  • You can decide if you require a more custom and expensive solution if 365 isn't enough but it's a great starting point.
Anonymous | TrustRadius Reviewer

Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft 365 Business Premium

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dropbox
8.7
Microsoft 365 Business Premium
8.5

Likelihood to Renew

Dropbox
10.0
Microsoft 365 Business Premium
10.0

Usability

Dropbox
8.5
Microsoft 365 Business Premium
8.8

Reliability and Availability

Dropbox
9.0
Microsoft 365 Business Premium

Performance

Dropbox
8.8
Microsoft 365 Business Premium
8.5

Support Rating

Dropbox
7.5
Microsoft 365 Business Premium
7.9

Online Training

Dropbox
9.0
Microsoft 365 Business Premium

Implementation Rating

Dropbox
10.0
Microsoft 365 Business Premium
8.1

Scalability

Dropbox
8.0
Microsoft 365 Business Premium

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