Dynatrace vs. SAP Business Technology Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynatrace
Score 8.0 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
$0
per synthetic request
SAP Business Technology Platform
Score 8.4 out of 10
N/A
SAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.
$0
Pricing
DynatraceSAP Business Technology Platform
Editions & Modules
Synthetic Monitoring
$0.001
per synthetic request
Kubernetes Platform Monitoring
$0.002
per hour for any size pod
Real User Monitoring
$0.00225
per session
Application Security
$0.018
per hour for 8 GIB host
Infrastructure Monitoring
$0.04
per hour for any size host
Full-Stack Monitoring
$0.08
per hour for 8 GIB host
No answers on this topic
Offerings
Pricing Offerings
DynatraceSAP Business Technology Platform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSAP BTP offers tailored pricing models designed to meet any business scenario
More Pricing Information
Community Pulse
DynatraceSAP Business Technology Platform
Top Pros
Top Cons
Features
DynatraceSAP Business Technology Platform
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Dynatrace
-
Ratings
SAP Business Technology Platform
7.4
479 Ratings
8% below category average
Ease of building user interfaces00 Ratings7.8458 Ratings
Scalability00 Ratings7.9458 Ratings
Platform management overhead00 Ratings7.1438 Ratings
Workflow engine capability00 Ratings7.3392 Ratings
Platform access control00 Ratings7.4442 Ratings
Services-enabled integration00 Ratings7.8431 Ratings
Development environment creation00 Ratings7.6428 Ratings
Development environment replication00 Ratings7.3371 Ratings
Issue monitoring and notification00 Ratings6.9418 Ratings
Issue recovery00 Ratings6.9364 Ratings
Upgrades and platform fixes00 Ratings7.4401 Ratings
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DynatraceSAP Business Technology Platform
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User Ratings
DynatraceSAP Business Technology Platform
Likelihood to Recommend
8.0
(344 ratings)
8.3
(487 ratings)
Likelihood to Renew
9.0
(13 ratings)
7.3
(10 ratings)
Usability
8.0
(12 ratings)
7.8
(476 ratings)
Availability
8.2
(1 ratings)
8.2
(2 ratings)
Performance
7.3
(1 ratings)
7.7
(2 ratings)
Support Rating
8.2
(201 ratings)
7.4
(312 ratings)
In-Person Training
8.2
(1 ratings)
7.3
(1 ratings)
Online Training
8.2
(1 ratings)
7.5
(2 ratings)
Implementation Rating
7.9
(8 ratings)
7.0
(4 ratings)
Configurability
7.3
(1 ratings)
7.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
7.3
(1 ratings)
7.1
(2 ratings)
Product Scalability
7.3
(1 ratings)
7.7
(2 ratings)
Professional Services
-
(0 ratings)
6.4
(1 ratings)
Vendor post-sale
8.2
(1 ratings)
7.3
(1 ratings)
Vendor pre-sale
8.2
(1 ratings)
9.1
(1 ratings)
User Testimonials
DynatraceSAP Business Technology Platform
Likelihood to Recommend
Dynatrace LLC
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
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SAP
If your organization has a lot of SAP talent, and you want to bring together SAP and non-SAP skills together to build solutions, BTP is ideal for you. If you have SAP solutions in your IT landscape, using partner add-ons built on BTP makes it simple to rollout. If you currently don't have SAP talent in your organization, and you are using other cloud platforms already, then BTP ma not be your choice.
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Pros
Dynatrace LLC
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
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SAP
  • Authentication options - In the past, we needed to really leverage our own solutions for MFA and other security measures, but now, out-of-the-box these options are really good and readily available.
  • Ease of use - the interface has been adjusted to be really easy on the eyes but also simpler, less convoluted, and really well thought out.
  • Modernized SAP experience - compared to the old stuff, SAP is really modernizing all of the experiences. The new house style is rejuvenated, and the company is really becoming more likable compared to 10 years ago!
  • SAP Discovery and Missions are a real treat to see what the upcoming costs are!
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Cons
Dynatrace LLC
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
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SAP
  • The almost mandatory use of HANA services to run CAP applications. It would be best to provide extensive support for other databases.
  • The subspace landing page/cockpit is not so user friendly. Provides a lot of information and usually is hard to find where things are.
  • Downtimes should be shorter.
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Likelihood to Renew
Dynatrace LLC
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
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SAP
Seamless integration with external system and dashboard to monitor the data flow and analysis are very essential for the business. The way the product is designed and modelled lead to minimum business disruptions. Adopting to the new and modern technology was easy. Keeping the central system as clean and adopting project bases development are advantages.
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Usability
Dynatrace LLC
Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
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SAP
I improved my development by joining all the applications in one place, which has guaranteed me a more organized job. With all the information in one place, I don't fear losing valuable information, and I can interact with my colleagues from anywhere, doing a job well and improving my quality of productivity.
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Reliability and Availability
Dynatrace LLC
Our environment, it never goes down therefore is always available.
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SAP
No answers on this topic
Performance
Dynatrace LLC
We have not seen where it does slow down an application.
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SAP
No answers on this topic
Support Rating
Dynatrace LLC
Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
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SAP
We are in direct contact with responsible persons at SAP. When we have a question regarding a service or functionality we will directly get help to move on with SAP Business Technology Platform Developments. That is important because SAP Business Technology Platform is heavily involved in our IT Strategy.
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In-Person Training
Dynatrace LLC
We did both online and in house training - they used our system so it made more sense.
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SAP
No answers on this topic
Online Training
Dynatrace LLC
The training was done on our time and with our system.
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SAP
Training material in Developers Community or from Learning hub are really good... also most of the time we route through Discovery center... so materials provided by SAP is really good.
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Implementation Rating
Dynatrace LLC
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
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SAP
1. Sometimes the licensing doesn’t make sense, e.g., Difficult to understand the license for ABAP cloud runtime. 2. When SAP Business Technology Platform workflow cost is very high but process automation which offers more features has less cost.
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Alternatives Considered
Dynatrace LLC
Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
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SAP
SAP Concur allows our staff to book, reimburse and remain spend audit compliant. Our Concur system takes feed from Workday and interacts with Credit card vendor. It also makes posting to Accounting and does clearing. SAP Business Technology Platform helped in establishing connection with all these different tools in real time. It helps in getting paid to the card service provider through our Bank through interface, which is built on SAP Business Technology Platform.
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Scalability
Dynatrace LLC
Dynatrace can be used to monitor may software tools
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SAP
No answers on this topic
Return on Investment
Dynatrace LLC
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
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SAP
  • Positive: ease to deploy applications and integrations
  • Negative: PI/PO was much cheaper in our current contract. The message based pricing is understandable but difficult to quantity over time towards management
  • Positive: no firewalls you need to worry about to get integrations or APIs triggered but you need to be concious about this and take your own precautions
  • Negative: with integration suite SAP Business Technology Platform integration cell is announced meaning more responsibility to the customer to decide where to run what in which without certainty the current runtime will still be supported in the long run.
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ScreenShots