e-automate vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
e-automate
Score 8.2 out of 10
N/A
ECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.N/A
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
e-automateNetSuite ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
e-automateNetSuite ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
e-automateNetSuite ERP
Considered Both Products
e-automate
Chose e-automate
I have used many different ERP programs over the years. It's hard to compare e-automate to other programs because a lot is dependent on the client (size, needs, etc.). I would probably put e-automate in the lower tier when stacked up against some of the other solutions. I think …
NetSuite ERP

No answer on this topic

Top Pros
Top Cons
Features
e-automateNetSuite ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
1.1
15 Ratings
147% below category average
Pay calculation00 Ratings1.013 Ratings
Benefit plan administration00 Ratings1.010 Ratings
Direct deposit files00 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
9.2
74 Ratings
20% above category average
API for custom integration00 Ratings9.264 Ratings
Plug-ins00 Ratings9.947 Ratings
Security
Comparison of Security features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
9.7
81 Ratings
17% above category average
Single sign-on capability00 Ratings9.662 Ratings
Role-based user permissions00 Ratings9.780 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
9.8
72 Ratings
30% above category average
Dashboards00 Ratings9.871 Ratings
Standard reports00 Ratings9.870 Ratings
Custom reports00 Ratings9.870 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
7.9
275 Ratings
3% above category average
Accounts payable00 Ratings8.3269 Ratings
Accounts receivable00 Ratings8.2248 Ratings
Global Financial Support00 Ratings9.926 Ratings
Primary and Secondary Ledgers00 Ratings9.928 Ratings
Journals and Reconciliations00 Ratings9.341 Ratings
Configurable Accounting00 Ratings9.935 Ratings
Standardized Processes00 Ratings9.937 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
9.0
48 Ratings
13% above category average
Inventory tracking00 Ratings10.047 Ratings
Automatic reordering00 Ratings8.928 Ratings
Location management00 Ratings9.535 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
9.4
220 Ratings
18% above category average
Pricing00 Ratings9.853 Ratings
Order entry00 Ratings7.9216 Ratings
Credit card processing00 Ratings8.937 Ratings
Cost of goods sold00 Ratings9.448 Ratings
Order Orchestration00 Ratings9.921 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
7.9
216 Ratings
6% above category average
Billing Management00 Ratings8.3205 Ratings
Cash and Asset Management00 Ratings9.927 Ratings
Travel & Expense Management00 Ratings9.731 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.927 Ratings
Period Close00 Ratings9.935 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
6.6
32 Ratings
14% below category average
Budgeting and Forecasting00 Ratings6.026 Ratings
Project Costing00 Ratings6.023 Ratings
Cost Capture00 Ratings6.022 Ratings
Capital Project Management00 Ratings4.014 Ratings
Customer Contract Compliance00 Ratings9.913 Ratings
Project Revenue Recognition00 Ratings6.922 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
4.1
17 Ratings
51% below category average
Project Planning and Scheduling00 Ratings8.914 Ratings
Task Insight for Project Managers00 Ratings3.311 Ratings
Project Mobile Functionality00 Ratings3.010 Ratings
Definable Resource Pools00 Ratings3.68 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
3.1
12 Ratings
82% below category average
Award Lifecycle Management00 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
3.3
19 Ratings
71% below category average
Bids Analyzed and Compared00 Ratings3.58 Ratings
Contract Authoring00 Ratings1.910 Ratings
Contract Repository00 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
Supplier Management00 Ratings9.913 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
3.1
11 Ratings
72% below category average
Risk Repository00 Ratings3.58 Ratings
Control Management00 Ratings1.911 Ratings
Control Efficiency Assessments00 Ratings3.57 Ratings
Issue Detection00 Ratings3.58 Ratings
Remediation and Certification00 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
3.1
17 Ratings
73% below category average
Transportation Planning and Optimization00 Ratings2.89 Ratings
Transportation Execution Management00 Ratings2.88 Ratings
Trade and Customs Management00 Ratings2.88 Ratings
Fulfillment Management00 Ratings9.914 Ratings
Warehouse Workforce Management00 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
9.4
16 Ratings
23% above category average
Production Process Design00 Ratings8.912 Ratings
Production Management00 Ratings8.914 Ratings
Configuration Management00 Ratings9.910 Ratings
Work Execution00 Ratings9.912 Ratings
Manufacturing Costs00 Ratings8.914 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
8.3
141 Ratings
16% above category average
Forecasting00 Ratings8.817 Ratings
Inventory Planning00 Ratings7.5138 Ratings
Performance Monitoring00 Ratings8.914 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
e-automate
-
Ratings
NetSuite ERP
3.9
13 Ratings
59% below category average
Proposal Management00 Ratings2.610 Ratings
Product Master Data Management00 Ratings3.29 Ratings
Best Alternatives
e-automateNetSuite ERP
Small Businesses
Kickserv
Kickserv
Score 9.3 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.8 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
e-automateNetSuite ERP
Likelihood to Recommend
8.1
(45 ratings)
8.4
(375 ratings)
Likelihood to Renew
8.5
(4 ratings)
9.0
(49 ratings)
Usability
7.3
(1 ratings)
8.5
(234 ratings)
Availability
-
(0 ratings)
9.0
(16 ratings)
Performance
-
(0 ratings)
8.0
(15 ratings)
Support Rating
8.4
(3 ratings)
7.1
(216 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
-
(0 ratings)
6.4
(10 ratings)
Implementation Rating
-
(0 ratings)
5.7
(17 ratings)
Configurability
6.4
(1 ratings)
8.7
(5 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
-
(0 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
4.8
(2 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
e-automateNetSuite ERP
Likelihood to Recommend
ECI Software Solutions
E-Automate does MOST accounting functions exceptionally well. Payables, Receivables, Billing, Bank Account Reconciliations, Inventory, Sales Tax Reporting, Customer Statements, Moving back and forth between software modules. The negatives are functionality I have had in other software products that e-Automate lacks. Things such as expanding drop-down menus (when 90% of the time, the item I am looking for is out of the range). Another negative is the way the software handles deposits. Every Cashbook Deposit is considered to be a receivables deposit. Our company has frequent deposits that are not. The only workaround we have found is to enter them as "negative" withdrawals.
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NetSuite
Netsuite ERP is well suited to helping facilitate a smooth procurement process, raising purchase orders and managing invoices. We use it to set up new suppliers and for global organisations with multiple cost centres, suppliers, agencies, activities etc. it is very good at managing a high volume of different suppliers and activities. It has a relatively navigable interface but could stand to be a bit more simple / modern and automated. It is quite aggressively busy on screen vs some other simplified interfaces
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Pros
ECI Software Solutions
  • E-automates interface is intuitive and easy to navigate, making our employees more efficient in performing their job tasks.
  • The reporting is available in summary or detail versions, and includes the option to filter even the most complex of queries to get right to the key information needed.
  • E-views fill the gap where an existing report may not present the data in the desired format or where a user needs to export the data for use in other analysis tools.
  • User management is easy with a very rich permissions structure to allow administrators to finely tune the access each user needs.
Read full review
NetSuite
  • Revenue recognition. We get information from Salesforce and we build the revenue recognition engine that I'm really pleased. We avoid a lot of manual work by doing this.
  • We send out invoices electronically from the system. We use it for the fixed asset now with the new lease opinion that we just adopted in January 2022. We leveraged technology, specifically the features in NetSuite to help us account for that.
Read full review
Cons
ECI Software Solutions
  • Make sales invoices not require serial numbers, or be more flexible with it.
  • Make contract invoices have some sort of flexibility in terms of editing. Our end users complain that QuickBooks made it very easy to edit invoices, and in e-automate, for them, it is practically impossible. (I do personally understand why it has to be as it is myself, I'm just forwarding their observation.)
  • Make the API actually useful. I spent days looking at the functions and the functions available are not really useful.
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NetSuite
  • Certain exports out of the system. There are some pages that you can export to Excel and some pages you can't, I don't know why. So it seems like it should be all functionalities there.
  • Some of the bank feeds have broken quite a bit and I'm not sure why. So we have to constantly go in there and readjust that on the reconciliation tab. I know that's new and robust and it's going well. It's more of taking out GL data instead of what's remaining in that account. As far as if I'm looking at a rec for a particular asset, I know there's GL data that goes through there. What I want to know is what's the balance in that account made up of as far as what's remaining there. So that's the kind of stuff I would buy with advice.
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Likelihood to Renew
ECI Software Solutions
I couldn't imagine going back to how we used to run our business. We are spoiled now.
Read full review
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
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Usability
ECI Software Solutions
It works well enough.
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NetSuite
As a user, it is a steep learning curve with little to no guidance. Oracle relies pretty much only on their massive documentation library and does very little to guide users in context. As an Administrator, it's frustrating that field naming is totally different depending on your context.
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Reliability and Availability
ECI Software Solutions
No answers on this topic
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Performance
ECI Software Solutions
No answers on this topic
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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Support Rating
ECI Software Solutions
Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
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NetSuite
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
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In-Person Training
ECI Software Solutions
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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Online Training
ECI Software Solutions
No answers on this topic
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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Implementation Rating
ECI Software Solutions
No answers on this topic
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Alternatives Considered
ECI Software Solutions
I have used many different ERP programs over the years. It's hard to compare e-automate to other programs because a lot is dependent on the client (size, needs, etc.). I would probably put e-automate in the lower tier when stacked up against some of the other solutions. I think at one point, they were much higher, but we haven't seen much technological advancement from e-automate over the years, where the other companies have really moved along.
Read full review
NetSuite
We came from an AS400 system. NetSuite is supremely advanced and more capable than our old system. We initially selected NetSuite for its reporting and analytics capabilities. From there, we looked at its automation and manufacturing capabilities. It has really outclassed our old system at every turn—it is not even close.
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Scalability
ECI Software Solutions
No answers on this topic
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Return on Investment
ECI Software Solutions
  • The e-automate will stop working if we stop paying each year. We chose not to go to the cloud and buy the software. QuickBooks and other software are a one-time fee.
  • E-automate has very few outside vendors for add-on modules.
  • The vendors that do have modules are costly.
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NetSuite
  • Really it's been nothing but positive for us right now. My team is super excited to get to use it every day. They love the interface is easy to use. The fact that we've got all the security and audit logs in there gives me comfort as the senior finance person to be able to understand what's going on to track it, but it's also not bogged down in unnecessary bureaucratic processes or administrative processes. It allows our team to be very responsive and dynamic and that's great for us.
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ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design