Likelihood to Recommend Engagedly has a huge range of possibilities and we chose it because of all the functionalities it offers. I'm not marking my rating a 9 or 10 because of the UI. If you're an active user (e.g. in the people department) then you get used to the UI fast enough. However, if you only use it twice per year (like all our other users) it can be difficult to find what you need. That being said, Engagedly offers a truly broad range of HR-related functionalities and we're very happy about that!
Read full review HiBob is the most customizable, scaleable and flexible HR platform on the market today. It is ideal for medium and large organizations with operations across the globe while also being a great option for smaller organizations. The modularization of the platform allows each customer to select the elements that are most suited to their needs, while the base "Core" system has a huge amount of functionality and integration options right out of the box. In my opinion, there is no platform on the market that competes with HiBob's easy to use interface, control abilities and general functionality. All too often these days, systems are built on poor architechture with fancy packaging. HiBob delivers a system that is well built and looks great too!
Read full review Pros setting up review cycles so they can be repeated and capture all data along the way creating the structure of a goal from individual all the way up to the company that is easily tracked employee engagement/recognition that our employees are actually excited about Read full review Provides usable data via feedback surveys for managers and operations team to take quick action on. It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover. Simplifies and syncs every day HR tasks, saving loads of time and effort. Read full review Cons performance management - setting this up is quite complicated reports in all sections aren't always user friendly no help videos in the new U.I The survey module is quite basic, you cant set up surveys with answers that lead to different routes, i.e. if no ask this, if yes ask that Read full review I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization. In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix. It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews. Read full review Likelihood to Renew We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
Read full review Usability The amount of features available is a lot, but they are hard to navigate due to the UI not being on par with them. Still if used properly, Engagedly is useful to keep track of multiple individuals and their personal goals.
Read full review It's a solid HRIS system, it's user friendly to employees and employers, but they've changed the user interface 2 times now in the last 2.5 years, so having to find where certain things are after the change can be tedious
Read full review Reliability and Availability Yes they are always there when we need them. Fast response time too.
Read full review Performance Yes the system is fast and easy to use.
Read full review Support Rating Absolutely! We love engagedly because we haven't faced any kind of lagging or such issues in website. It also has a convenient app through which you can access everything. They are very polite and address to each and every query relating to software which may cause hinderence in the process.
Read full review A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
Read full review Online Training It was fast and easy to learn with the trainer. Their staff was great to work with.
Read full review Implementation Rating I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting
Read full review Alternatives Considered We used
SharePoint Forms to make customized forms for ourselves but it did not work well. Our IT needed to build a system from scratch with a help of an external developer team and they were simply not capable of creating something that complicated. Engagedly already has a great platform and it was a life saver for us that we can just start using after the streamlined implementation period for a brief period of time. With
SharePoint , we kept having weekly meetings for over 1.5 years to fix bugs, add necessary functions, etc. after the implementation.
Read full review Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.
Read full review Scalability It is easy to use across the board for all departments in the company.
Read full review Return on Investment We haven't used it long enough to calculate ROI (YET), but - we've had EEs who never engaged with performance management before who are excited to use the program It has already provided a better framework to set up goals for our teams Neg impact - limited feed of info from HRIS - requires some manual data to uploaded. Read full review We were paying a third-party HR organization ~100K per year and were able to cut this from our budget by turning on the connections between our ATS, Hibob, and our payroll vendors. We are using the integration between CoMeet ATS, and it autogenerates the employee onboarding, creating a seamless experience for the employees. They used to have to reenter their data in 5 separate systems, now, it's all started in CoMeet, and upon hire, the onboarding data is collected in Hibob and distributed into all other connected systems. When changing employment status, the automation manages system access automatically. (But in cases where we need to override the information for special cases, we still have the option without "breaking" the API connections). Read full review ScreenShots