Exclaimer vs. WiseStamp

We needed to move away from self-designed signatures (or rather, signatures that staff were provided when they joined the company) and move to a more uniform solution that would allow us to make important changes forcibly appear on all emails - these were namely terms and conditions, especially during times of difficulty such as covid. Whilst this was a requirement, each branch had specific information such as a number and postcode, and some even had their own specific branding. It was vital that we be able to make a signature but still be able to control what does and doesn't apply.

Incentivized

Again, WiseStamp solved all of the problems I've had with other email signature creators in the past. The links work, the images display correctly, the design and layout remain intact, and everything I want and need for my signature is great with WiseStamp. I highly recommend WiseStamp to anyone looking for a well-crafted email signature and anyone who counts on their email signature to display as intended.

Incentivized

• Allows for easily customizing the templates for the signatures.
• Allows uploading custom logos or banners to be applied in the different signatures
• Allows assigning specific signatures to groups of users
• Connects easily with all Google Suite email accounts within the organization

Incentivized

• Professional Email Signatures - the designs a person can create with WiseStamp are definitelt sleek and modern. They have a variety of templates with a fair amount of customisation and a possibility to design your own template for an extra fee.
• Centralized Signature Management - WiseStamp provides a platform for organizations to manage email signatures for all employees from a single dashboard. There is customisability on how much the company hires their employees to be a part of email signature editing, which is very useful to keep the whole feel of the organization on brand as tailored as possible.
• Social Media Integration - allows the inclusion of clickable social media icons in signatures, encouraging engagement on platforms like LinkedIn, Instagram, or Facebook. That is one of the main aspects why we chose WiseStamp as well - since these custom clickable links are very hard to create in any other way.
• Dynamic Content - whether it is changing photos or different banners, that can be updated without modifying the signature design. This is super useful Useful for marketing campaigns, special offers, or events.

Incentivized

• Exclaimer's campaign rotation feature is not under campaigns and could be more intuitively placed within the platform.
• It would be helpful if they had an infographic to guide not IT but everyday users through initial set up and use. They do have great videos, but the impatient people need an infographic.
• Exclaimer's language in the platform can be a little clunky. It might be good to have it reviewed by Americans and Brits and try and find a happy medium that is relatively intuitive for both.

Incentivized

• Customizations within templates were a little sparse; more templates or the ability to edit more would be lovely.
• The ability to have multiple colors within the text would be nice.
• A picture box for a logo would be nice, either not a square or a larger/broader option.
• Support times were off; times for a call with support were 4 am to 8 am, and we are on the East Coast!

We are extremely satisfied with overall performance, ease of use, support, affordability, etc. Anytime we have had any questions, the support or sales teams have been very prompt, courteous, and forthcoming in resolving any issues or getting the right information we are looking for to us. That said, I am confident that we will be renewing our subscription.

Incentivized

I love it... Wouldn't use anything else

Incentivized

In the order that I recall the setup process: Signature templates need to be set up (attribute mapping to AD) Office 365 connector needs to be set up (global admin needed and exclaimer engineer for guidance) Signature policies need to be set up (who gets which signatures) Office membership groups need to be setup (who in the org will use exclaimer) Members need to be added to those groups (user membership) Agents need to be deployed on the end-user hosts (local agent)

Incentivized

My recommendation for anyone starting with WiseStamp for the first time is to go super simple. Spend no more than 15 minutes, if even that long, throwing something together. Use that for a couple of weeks and then if you'd like to add some more tricked-out features, go for it but it really isn't necessary. While WiseStamp can do a lot, great design is in the simplicity. So, think of who is going to see the info and craft it with them in mind as more isn't always better. Remember, it's just the gist of who you are and not your resumé.

Incentivized

we haven't experienced any errors before

Incentivized

I have to admit that there has been an odd occasion when the pages have taken a while to load. This is the exception rather than the rule.

Incentivized

I've only had one issue in 7 years where I needed to reach out to Exclaimer for support, but it was handled quickly and resolved my issue. No messing around to provide additional information. Just a quick solution to what I was facing which resolved the issue on the first go around.

Incentivized

Our implementation was relatively easy as we weren't cutting over from anything. We just got the software installed, set up the file share and got active directory set up. We got exsync on a scheduled task and it just worked. We built our templates and policies and it has always been relatively smooth.

Incentivized

I have previously created an Exchange based solution for automatically generating signatures. This was effective for a smaller organisation, but came with a range of drawbacks: - Some programmatic knowledge was required by administrators - No visual editing was possible - Required a lot of manual interaction with Exchange Rules - It was difficult to create and manage multiple signature options

Incentivized

CodeTwo is much more customizable and offers a wider range of integrated scenarios, so I guess it fits larger companies better. However, managing it was way too complex for us (non-IT guys). Our choice was mainly technical because they range in a similar price.

you can easily design more than one signature and spit it among the organisation

Incentivized

• Uniform feel for all emails sent by the organisation.
• Meets regulatory Compliance.
• Ability to send out the right phone numbers for the right departments.
• It is easy to onboard new staff with the correct details from day 1 (no setup is needed from the new starter).

Incentivized

• Having a link to our Capabilities Deck in our signature is helping more people see it, which is helping us book more business.
• The polished look has gotten our fellow industry professionals to ask how we got a "fancy" new signature.

Incentivized