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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    F5 BIG-IP

    Score9.2 out of 10
    N/AF5 BIG-IP software from Seattle-based F5 Networks is a load balancing and application protection solution suite available on cloud or via virtual editions, on a subscription or perpetual licensing basis.N/A

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    F5 BIG-IPTeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    F5 BIG-IPTeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    F5 BIG-IPTeamViewer
    Considered Both Products
    F5
    No answer on this topic
    TeamViewer
    Chose TeamViewer
    After using WebEx, LogMeIn, and Join.me we went with TeamViewer since it had all the required features for all the users across all the business units in our division. TeamViewer not only had the best list of features, but it also had the easiest way to deploy it across all our …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    258 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    215 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    255 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    179 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    196 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    F5 BIG-IPTeamViewer
    Security
    Comparison of Security features of F5 BIG-IP and TeamViewer
    Feature
    F5 BIG-IP
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of F5 BIG-IP and TeamViewer
    Feature
    F5 BIG-IP
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of F5 BIG-IP and TeamViewer
    Feature
    F5 BIG-IP
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of F5 BIG-IP and TeamViewer
    Feature
    F5 BIG-IP
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    F5 BIG-IPTeamViewer
    Small Businesses
    No answers on this topic
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    F5 BIG-IPTeamViewer
    Likelihood to Recommend
    9.2
    (265 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    8.1
    (68 ratings)
    Usability
    8.7
    (140 ratings)
    9.0
    (59 ratings)
    Availability
    8.8
    (2 ratings)
    9.1
    (6 ratings)
    Performance
    9.2
    (2 ratings)
    9.1
    (6 ratings)
    Support Rating
    9.7
    (12 ratings)
    9.2
    (51 ratings)
    In-Person Training
    9.1
    (2 ratings)
    9.1
    (2 ratings)
    Online Training
    10.0
    (1 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    9.2
    (3 ratings)
    8.7
    (166 ratings)
    Configurability
    8.3
    (2 ratings)
    8.4
    (5 ratings)
    Contract Terms and Pricing Model
    8.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    9.1
    (5 ratings)
    Product Scalability
    9.2
    (2 ratings)
    9.1
    (6 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.2
    (2 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    9.2
    (2 ratings)
    9.1
    (6 ratings)
    User Testimonials
    F5 BIG-IPTeamViewer
    Likelihood to Recommend
    F5
    LTM's scope of action goes beyond load balancing. Tools for control, governance, and application enhancement, as well as APIs like iRULE, are very important for day-to-day operations. Furthermore, the F5 BIG-IP WAF offers exceptional security. Advanced firewall and routing functionalities are helpful in more complex environments. O LTM possui um escopo de atuacao que vai alem do balanceamento. Ferramentas para controle, governanca e aprimoramento de aplicacoes e API como iRULE sao muito iportantes para o dia a dia a operacao. Alem disso o WAF do F5 BIG-IP tem uma qualidade de seguranca exceptional. As funcionalidades avancadas de firewall e roteamento ajudam em ambientes mais complexos. This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    F5
    • My company is kind of like it's a safe thing if you log in and you provide another second login to get the code to log in, confirm that it's a correct that you are logged into the account and it just provides more for the company
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    F5
    • I think a couple of challenges. One, I mean the cost, it's not an inexpensive product, but I think it's probably parity with value, maybe a little on the pricey side of things.
    • As far as features and what we'd like to see more cloud native type experiences like where NGINX and F5 kind of come together, we're moving more of the cloud just like everybody else, and it's a little clunky right now.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    F5
    Stability of product and easy way to have account manager contact. F5 support team is also always available to help with major issues. Last year during the major OS upgrade F5 team and F5 leadership always shared clear information and F5 team was dedicated to help us to have it closed in record time
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    F5
    It is a good product to use but right now it is lacking the automation of certificates, management of iRules and automation of certain configuration. Also creating an APM policy from scratch with many APM agents take a long time due to slow load times of the GUI and the need to create everything from scratch every time. It's tough to reuse the configuration.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    F5
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    F5
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    F5
    I've supported F5 for three different companies. Our F5 support has been very consistent, regardless who the customer is. F5 technicians are very experienced and provide good support, even when issues are more related to knowledge than they are with the ability of the product to do what you need it to do.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    F5
    Practical cases and hands on , many hours of training with tipical cases
    Incentivized
    Read full review
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    F5
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    F5
    implementation is fine
    Incentivized
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    F5
    We are recently not evaluating, but we have started the deployment for WAF and we're using GTM, LTM, you name it. F5, we are using all of them.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    F5
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    F5
    • The F5 BIG-IP has improved all our load balancing needs, we have over 400 LTM VIPs in our environment this all use to be done with DNS round Robin configurations.
    • we have created unique APM solutions to support our external customer base
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.