Factorial HR vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Factorial HR
Score 6.9 out of 10
Small Businesses (1-50 employees)
Factorial is an HR software company that was founded in 2016. Factorial was born with the goal of solving all the slow and repetitive HR processes through free software and a labor consultant service. The vendor reports that 80% of the day is spent on cumbersome and repetitive tasks and only 20% invests in building a robust business culture, and increasing productivity and employee satisfaction. The vendor aims to provide human resource managers with the tools they need to take…N/A
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Factorial HRUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Factorial HRUKG Pro
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Factorial HRUKG Pro
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Factorial HRUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Factorial HR
7.8
1 Ratings
1% below category average
UKG Pro
8.4
809 Ratings
6% above category average
Employee demographic data9.01 Ratings8.7737 Ratings
Employment history9.01 Ratings8.7768 Ratings
Job profiles and administration8.01 Ratings8.5738 Ratings
Workflow for transfers, promotions, pay raises, etc.7.01 Ratings8.4727 Ratings
Organizational charting7.01 Ratings7.8649 Ratings
Organization and location management7.01 Ratings8.4661 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.2522 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Factorial HR
7.7
1 Ratings
5% below category average
UKG Pro
8.3
568 Ratings
2% above category average
Approval workflow9.01 Ratings8.8509 Ratings
Balance details7.01 Ratings8.3533 Ratings
Annual carry-forward and encashment7.01 Ratings7.9437 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Factorial HR
5.0
1 Ratings
48% below category average
UKG Pro
8.6
804 Ratings
5% above category average
View and generate pay and benefit information7.01 Ratings8.8775 Ratings
Update personal information5.01 Ratings8.9781 Ratings
View company policy documentation3.01 Ratings8.6569 Ratings
Employee recognition2.01 Ratings7.7291 Ratings
View job history8.01 Ratings8.8765 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Factorial HR
6.0
1 Ratings
26% below category average
UKG Pro
8.6
191 Ratings
10% above category average
Tracking of all physical assets6.01 Ratings8.6191 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Factorial HR
5.3
1 Ratings
36% below category average
UKG Pro
7.8
740 Ratings
2% above category average
Report builder6.01 Ratings7.8719 Ratings
Pre-built reports4.01 Ratings7.9730 Ratings
Ability to combine HR data with external data6.01 Ratings7.7499 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Factorial HR
3.5
1 Ratings
79% below category average
UKG Pro
8.7
563 Ratings
8% above category average
New hire portal4.01 Ratings8.6560 Ratings
Manager tracking tools3.01 Ratings8.7449 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Factorial HR
2.8
1 Ratings
98% below category average
UKG Pro
7.9
379 Ratings
4% below category average
Corporate goal setting1.01 Ratings8.2295 Ratings
Individual goal setting4.01 Ratings7.7361 Ratings
Line-of sight-visibility4.01 Ratings8.0253 Ratings
Performance tracking2.01 Ratings7.8335 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Factorial HR
5.8
1 Ratings
32% below category average
UKG Pro
8.1
468 Ratings
1% above category average
Performance plans6.01 Ratings7.9417 Ratings
Performance improvement plans5.01 Ratings7.7328 Ratings
Review status tracking7.01 Ratings8.3438 Ratings
Review reminders6.01 Ratings8.2400 Ratings
Multiple review frequency5.01 Ratings8.4338 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Factorial HR
5.7
1 Ratings
32% below category average
UKG Pro
8.4
461 Ratings
7% above category average
Job Requisition Management4.01 Ratings8.6439 Ratings
Company Website Posting6.01 Ratings9.0427 Ratings
Publish to Social Media6.01 Ratings8.5338 Ratings
Job Search Site Posting4.01 Ratings8.8395 Ratings
Duplicate Candidate Prevention7.01 Ratings7.1328 Ratings
Applicant Tracking5.01 Ratings8.4426 Ratings
Notifications and Alerts8.01 Ratings8.5392 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Factorial HR
-
Ratings
UKG Pro
8.7
751 Ratings
8% above category average
Pay calculation00 Ratings9.0714 Ratings
Support for external payroll vendors00 Ratings8.5340 Ratings
Off-cycle/On-Demand payment00 Ratings8.8236 Ratings
Benefit plan administration00 Ratings8.2649 Ratings
Direct deposit files00 Ratings9.3707 Ratings
Salary revision and increment management00 Ratings8.8578 Ratings
Reimbursement management00 Ratings8.057 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Factorial HR
-
Ratings
UKG Pro
8.6
189 Ratings
8% above category average
Create succession plans/pools00 Ratings8.7156 Ratings
Candidate ranking00 Ratings8.6166 Ratings
Candidate search00 Ratings8.6165 Ratings
Candidate development00 Ratings8.7154 Ratings
Best Alternatives
Factorial HRUKG Pro
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Factorial HRUKG Pro
Likelihood to Recommend
6.0
(1 ratings)
8.4
(936 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(194 ratings)
Usability
-
(0 ratings)
8.6
(188 ratings)
Availability
-
(0 ratings)
10.0
(74 ratings)
Performance
-
(0 ratings)
9.5
(331 ratings)
Support Rating
-
(0 ratings)
5.9
(493 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
-
(0 ratings)
9.2
(202 ratings)
Implementation Rating
-
(0 ratings)
10.0
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
10.0
(65 ratings)
Product Scalability
-
(0 ratings)
9.3
(93 ratings)
Vendor post-sale
-
(0 ratings)
7.7
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
Factorial HRUKG Pro
Likelihood to Recommend
Factorial
I am not fully convinced about factorial HR yet. We are about to transition to a new tool after using Recruitee for a long time. The bar was high when it came to recruitment ATS. and Factorial HR is multifaceted but not as well structured or functional. Support in other languages should also be improved, as those are the most common reviews I have seen online.
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
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Pros
Factorial
  • Recruitment ATS.
  • Keeping documents and employee records.
  • Talent performance management.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Factorial
  • i think the main area is time off requests.
  • also, customer service is not as responsive.
  • interface could be more user friendly.
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
Factorial
No answers on this topic
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
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Usability
Factorial
No answers on this topic
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
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Reliability and Availability
Factorial
No answers on this topic
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
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Performance
Factorial
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
Factorial
No answers on this topic
UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
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In-Person Training
Factorial
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
Factorial
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
Factorial
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
Factorial
I does not stack up very well. It's best feature is that it is a 360 HR platform, but it needs to evolve and improve. Recruitee and Teamtailor seem way better options, in my opinion, for the Applicant tracking system. Time off tends to get confusing at times, and employees prefer tools like bamboo or Roots, which integrate well with other tools.
Read full review
UKG
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
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Scalability
Factorial
No answers on this topic
UKG
Read full review
Return on Investment
Factorial
  • It has not had any impact. we are testing the tool for a while now, but we do not think it will make it to the end of the process.
  • It seems good for ATS but all other functionalities seemed to have been left behind.
  • I like that it allows managing posts and other things like internal social media and communities.
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

Factorial HR Screenshots

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UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice