What users are saying about
2 Ratings
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Top Rated
769 Ratings
2 Ratings
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Score 4 out of 100

Groove

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Top Rated
769 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Groove is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.0

FollowUp.cc

40%
1 Rating
9.1

Groove

91%
552 Ratings

Likelihood to Renew

FollowUp.cc

N/A
0 Ratings
8.8

Groove

88%
24 Ratings

Usability

FollowUp.cc

N/A
0 Ratings
8.9

Groove

89%
387 Ratings

Availability

FollowUp.cc

N/A
0 Ratings
8.5

Groove

85%
3 Ratings

Performance

FollowUp.cc

N/A
0 Ratings
8.8

Groove

88%
3 Ratings

Support Rating

FollowUp.cc

N/A
0 Ratings
8.8

Groove

88%
144 Ratings

In-Person Training

FollowUp.cc

N/A
0 Ratings
8.2

Groove

82%
1 Rating

Online Training

FollowUp.cc

N/A
0 Ratings
8.8

Groove

88%
3 Ratings

Implementation Rating

FollowUp.cc

N/A
0 Ratings
8.3

Groove

83%
7 Ratings

Configurability

FollowUp.cc

N/A
0 Ratings
8.7

Groove

87%
4 Ratings

Product Scalability

FollowUp.cc

N/A
0 Ratings
8.5

Groove

85%
3 Ratings

Vendor post-sale

FollowUp.cc

N/A
0 Ratings
7.3

Groove

73%
1 Rating

Vendor pre-sale

FollowUp.cc

N/A
0 Ratings
8.2

Groove

82%
1 Rating

Likelihood to Recommend

FollowUp.cc

FollowUp works great for lead follow-up, as well as for colleague followup, and you can't forget about client followup, it is all great when you need a record or a reminder for any email that you send or one that you just do not want to worry about right now but still need to respond to.
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Groove.co

Groove is best suited for using bulk email to reach multiple customers in a short period of time. It is certainly not suitable for use in emails that need a little more attention and exclusivity, however, if your database is all right with name, last name, company name, this can be done without any problem.
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Pros

FollowUp.cc

  • Quick and easy to use while in your email inbox
  • You do not have to go outside of your current solution to implement it
  • It was a very easy plug in to get started and working
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Groove.co

  • Logs emails and phone calls with my CRM; the sidebar can help me easily see any recent activity with clients
  • Sends out reminders for next steps in a Groove flow or emails that have not been followed up with; I get a daily reminder from Groove about all my flows in action, how emails were sent out and opened, and what next steps are actionable
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Cons

FollowUp.cc

  • It is a bit costly for what I get out of it
  • It is kind of spammy during trial
  • Changes the look of your inbox too much
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Groove.co

  • If I copy and paste a drafted email from Word to Groove that includes bullet points when using that email in Gmail the bullet points have construed spacing.
  • Sometimes the email templates do not load in Gmail but I am not sure if that could be a problem on my end.
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Pricing Details

FollowUp.cc

Starting Price

Editions & Modules

FollowUp.cc editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Groove

    Starting Price

    Editions & Modules

    Groove editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Request a Demo

      Likelihood to Renew

      FollowUp.cc

      No answers on this topic

      Groove.co

      Groove is integral to our process and we're glad the price is affordable. The only way we would replace Groove is if the price went up or our C-suite decides to want a took that goes beyond Sales Enablement and Sales Automation
      Read full review

      Usability

      FollowUp.cc

      No answers on this topic

      Groove.co

      I believe Groove is sooo easy to use because everything is layed out easilly to see on the platform. There are resources available including 1 pagers, trainings, and customer support. That helps training become easy to navigate when the platform is so large. To this day, I don't know everything about Groove but Im constantly learning new ways to become more efficient and new features in Groove. Just yesterday I found out about Groove's voicemail drop feature. I already started training my team on it with the 1 pagers and video trainings available.
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      Reliability and Availability

      FollowUp.cc

      No answers on this topic

      Groove.co

      Our organization has not experienced any availability issues with Groove
      Read full review

      Performance

      FollowUp.cc

      No answers on this topic

      Groove.co

      Everything is good
      Read full review

      Support Rating

      FollowUp.cc

      No answers on this topic

      Groove.co

      My company has a team dedicated to supporting our implementation of operative tools and business systems such as Groove. For this reason, I feel that we have ample support for Groove, although I have not personally contacted Groove for any support issues.
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      Online Training

      FollowUp.cc

      No answers on this topic

      Groove.co

      Easy to use
      Read full review

      Implementation Rating

      FollowUp.cc

      No answers on this topic

      Groove.co

      At Nearpod, I have been impressed with the internal expertise and support around Groove as a key tool for the Sales and Customer Success business systems and operations.
      Read full review

      Alternatives Considered

      FollowUp.cc

      This is the only product of this type that I have tried due to it being the best on the market for this type of thing
      Read full review

      Groove.co

      Outreach is another sales engagement tool that I've used in the past. The most important difference Groove has made for me has been the automation between our CRM & Groove. With the ability to eliminate redundant, time-consuming tasks & enter info into our CRM directly into Groove, it takes the cake! Period
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      Scalability

      FollowUp.cc

      No answers on this topic

      Groove.co

      Our organization was able to quickly scale Groove from a pilot group of a few users to a department-wide solution
      Read full review

      Return on Investment

      FollowUp.cc

      • It was a waste of time to get to know
      • It was hard to implement inside my current processes
      • No way the office would have liked it
      Read full review

      Groove.co

      • Groove has allowed me to stay on top of communication with clients and potential clients, which has helped nearly double our loan applications in the past six months alone.
      • Groove has allowed our Program Director and Program Coordinator to significantly increase their efficiency as they can utilize flows to automate weekly processes required to run our bi-annual entrepreneur workshop.
      • Groove allows fellow employees and I to focus on our tasks without worrying about what we're forgetting because the Reminders function keeps us on task. This means I can truly check out of work once I leave the office because whatever needs to be done will show up in my inbox the next day.
      Read full review

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