Groove, a Clari company

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Groove, a Clari company
Score 8.7 out of 10
N/A
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.N/A
Pricing
Groove, a Clari company
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Groove, a Clari company
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeRequired
Additional Details
More Pricing Information
Community Pulse
Groove, a Clari company
Considered Both Products
Groove, a Clari company
Chose Groove, a Clari company
We used 2 other products not listed above and both were awful, especially Zynbit (crashed my computer any time i used it).
Chose Groove, a Clari company
I prefer Groove because of its seamless integration with Salesforce and Gmail, and the User Interface is much more simple and user friendly,
Chose Groove, a Clari company
Groove is at the top of my list in comparison to others in the market.
Chose Groove, a Clari company
Didn't choose as this was a company wide decision, but outreach is less user friendly and the UI on Groove is better overall
Chose Groove, a Clari company
Groove's integration with Salesforce is its primary differentiator. Outreach/Salesloft cater to all CRMs and their sync with SFDC has a delay, requires additional configuration, and is often frustrating for admins.

Salesforce Sales Engagement (formerly High Velocity Sales) also …
Chose Groove, a Clari company
I have not used other products like Groove before in the past.
Chose Groove, a Clari company
Orum is better for calls, Groove is better for emails (my opinion, others may see it differently).
Chose Groove, a Clari company
It's not that Hubspot is better than Groove, it's that our data does not pull over to groove very well from hubspot.

So, if you are going to attract hubspot customers, you need to have a better process for moving your data over
Chose Groove, a Clari company
We demo'd Ourtreach and Outplay. Outreach would never really focus on what I, as a salesperson, was looking for - they liked to talk about the features geared to management and marketing in regards to reporting and the dashboard. They didn't have a trial either - and I would …
Chose Groove, a Clari company
I have not tried others
Chose Groove, a Clari company
I used Outreach at a previous company, and Outreach works very well. The fact is, when we were looking at programs like Groove, we were, and still are, comparatively, pretty small. Price was a big factor in our decision and what had us in the end going with Groove. Yay!
Chose Groove, a Clari company
Groove.cm is a feature-rich online software option for marketing and CRM-related purposes for any business. I may not able to compare it to other products but I know Groove gave me a chance to perform more efficiently since I don't need to check my email from time to time. As …
Chose Groove, a Clari company
I have used Dialpad.

Dialpad is great, and Groove in my opinion does everything Dialpad does. Dialpad lacks the automation, which makes me feel that Groove is much better.
Chose Groove, a Clari company
Yesware was insanely glitchy and it was super difficult to create flows. For some reason, whenever I tried attaching pics to my emails it never worked on there.
Chose Groove, a Clari company
I would prefer Groove over ringdna because when I used ringdna before I was totally lost. The design was not on point so you really have to navigate and explore it.
Top Pros
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Groove, a Clari company
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User Ratings
Groove, a Clari company
Likelihood to Recommend
9.0
(706 ratings)
Likelihood to Renew
8.9
(33 ratings)
Usability
8.7
(542 ratings)
Availability
9.1
(5 ratings)
Performance
9.1
(5 ratings)
Support Rating
5.3
(145 ratings)
In-Person Training
4.9
(2 ratings)
Online Training
9.1
(4 ratings)
Implementation Rating
8.6
(13 ratings)
Configurability
7.5
(6 ratings)
Ease of integration
9.1
(2 ratings)
Product Scalability
9.1
(5 ratings)
Vendor post-sale
9.0
(2 ratings)
Vendor pre-sale
9.1
(3 ratings)
User Testimonials
Groove, a Clari company
Likelihood to Recommend
Groove.co
  • Groove is excellent for the use case of improving sales representative and customer success representative productivity and data quality when used alongside Salesforce. It is a Salesforce focused tool. You should definitely consider Groove if you are a current Salesloft / Outreach user and you also use Salesforce.
  • Groove would not be a good fit for an organization not using Salesforce.
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Pros
Groove.co
  • Groove lets us know real-time when a client has checked an email we sent them.
  • Groove helps us streamline our day-to-day events, meetings, and tasks with the help of the Calendar Booking feature.
  • Groove helps us save a lot of time on typing long letters when we explain our products to our customers with the help of their Templates feature.
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Cons
Groove.co
  • The footprint of the person who lasts touches the information.
  • The footprint of the person who edited the information.
  • Date and time of the modification of the account owner.
  • Date and time of the modification of the last person touching the account.
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Likelihood to Renew
Groove.co
I actually don't have any complaint regarding groove. It's just that I will give 9 since I confidently believe that there'd be updates in the future which would be more optimal not just for us users but for the business as well. The only regret I have with groove is I was not able to use it before the current company that I'm employed
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Usability
Groove.co
Groove has been an awesome platform to use for sales pipeline management. I really enjoy how it integrates with my Salesforce, Gmail, and Google Calendar. It makes my job easier by helping me keep track of the progress of each sales contact that I have. Leads are able to reply and notify us using Groove.
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Reliability and Availability
Groove.co
Our organization has not experienced any availability issues with Groove
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Performance
Groove.co
Everything is good
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Support Rating
Groove.co
My company has a team dedicated to supporting our implementation of operative tools and business systems such as Groove. For this reason, I feel that we have ample support for Groove, although I have not personally contacted Groove for any support issues.
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In-Person Training
Groove.co
It was okay. But, just the once. I had to figure it out with help of others on my team.
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Online Training
Groove.co
Easy to use
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Implementation Rating
Groove.co
At Nearpod, I have been impressed with the internal expertise and support around Groove as a key tool for the Sales and Customer Success business systems and operations.
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Alternatives Considered
Groove.co
I have used Dialpad. Dialpad is great, and Groove in my opinion does everything Dialpad does. Dialpad lacks the automation, which makes me feel that Groove is much better. I have not used any other CRMS besides these two, but I do believe Groove is light years ahead of Dialpad.
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Scalability
Groove.co
Our organization was able to quickly scale Groove from a pilot group of a few users to a department-wide solution
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Return on Investment
Groove.co
  • Reduced several hours a week of logging time in Salesforce that either wouldn't get done or would have been done to the detriment of more value add activities.
  • Saves hours per week by delivering actionable/useful info from Salesforce into Gmail
  • Gives me valuable insight on what emails are being opened and read. This helps plan targeting.
Read full review
ScreenShots

Groove, a Clari company Screenshots

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