What users are saying about
4 Ratings
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Top Rated
129 Ratings
4 Ratings
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Score 9.8 out of 100

isolved

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Top Rated
129 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

Fond

Fond is a great way to incentivize your sales team during contests and rewards for top performers. Also, a great way to incentivize your partners such as referral sources and clients. I can’t think of anything where it’s not really appropriate as an offering. Great offering for employee vacation perks.
Jarrod Mobley | TrustRadius Reviewer

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Fond
isolved
7.8
Employee demographic data
Fond
isolved
8.9
Employment history
Fond
isolved
9.0
Job profiles and administration
Fond
isolved
7.3
Workflow for transfers, promotions, pay raises, etc.
Fond
isolved
8.0
Organizational charting
Fond
isolved
6.5
Organization and location management
Fond
isolved
7.1
Compliance data (COBRA, OSHA, etc.)
Fond
isolved
7.6

Payroll Management

Fond
isolved
8.1
Pay calculation
Fond
isolved
9.2
Support for external payroll vendors
Fond
isolved
6.7
Off-cycle/On-Demand payment
Fond
isolved
8.1
Benefit plan administration
Fond
isolved
8.0
Direct deposit files
Fond
isolved
9.1
Salary revision and increment management
Fond
isolved
7.2
Reimbursement management
Fond
isolved
8.2

Leave and Attendance Management

Fond
isolved
8.1
Approval workflow
Fond
isolved
7.6
Balance details
Fond
isolved
8.4
Annual carry-forward and encashment
Fond
isolved
8.1

Employee Self Service

Fond
isolved
8.4
View and generate pay and benefit information
Fond
isolved
8.9
Update personal information
Fond
isolved
9.1
View company policy documentation
Fond
isolved
7.7
Employee recognition
Fond
isolved
7.0
View job history
Fond
isolved
9.1

Asset Management

Fond
isolved
8.0
Tracking of all physical assets
Fond
isolved
8.0

HR Reporting

Fond
isolved
7.9
Report builder
Fond
isolved
8.1
Pre-built reports
Fond
isolved
8.0
Ability to combine HR data with external data
Fond
isolved
7.7

Onboarding

Fond
isolved
8.0
New hire portal
Fond
isolved
8.3
Manager tracking tools
Fond
isolved
7.7

Performance and Goals

Fond
isolved
6.5
Corporate goal setting
Fond
isolved
6.6
Individual goal setting
Fond
isolved
6.5
Line-of sight-visibility
Fond
isolved
6.2
Performance tracking
Fond
isolved
6.6

Performance Management

Fond
isolved
7.0
Performance plans
Fond
isolved
7.2
Performance improvement plans
Fond
isolved
7.2
Review status tracking
Fond
isolved
7.1
Review reminders
Fond
isolved
7.0
Multiple review frequency
Fond
isolved
6.8

Succession Planning

Fond
isolved
7.4
Create succession plans/pools
Fond
isolved
7.4
Candidate ranking
Fond
isolved
7.5
Candidate search
Fond
isolved
7.4
Candidate development
Fond
isolved
7.4

Recruiting / ATS

Fond
isolved
7.8
Job Requisition Management
Fond
isolved
7.4
Company Website Posting
Fond
isolved
7.8
Publish to Social Media
Fond
isolved
8.3
Job Search Site Posting
Fond
isolved
8.3
Duplicate Candidate Prevention
Fond
isolved
7.6
Applicant Tracking
Fond
isolved
7.9
Notifications and Alerts
Fond
isolved
7.6

Pros

Fond

  • Provides a long list of alternatives that make it easy to use your Fond points for the product/services you truly care about.
  • Very easy to redeem; select what you want to receive, and click redeem with the points/dollars requested. Typically, gift cards are provided within seconds.
  • Regularly rotate offerings so that you have many options throughout the year.
Logan Brecklin | TrustRadius Reviewer

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

Fond

  • When first trying to select a gift card, I'd get an occasional error message, but other than that, it was pretty easy to use.
  • Getting more widespread with the types of awards that users can redeem is always a plus!
  • This may have changed since I last used Fond, but last time I tried using the system, the total points you had were tucked away in a somewhat obscure location.
Hayden Danielson | TrustRadius Reviewer

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Likelihood to Renew

Fond

No score
No answers yet
No answers on this topic

isolved

isolved 8.5
Based on 14 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

Fond

No score
No answers yet
No answers on this topic

isolved

isolved 8.7
Based on 5 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Fond

No score
No answers yet
No answers on this topic

isolved

isolved 8.7
Based on 4 answers
It's always online, always available.
MICHELE KING | TrustRadius Reviewer

Performance

Fond

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 2 answers
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

Fond

No score
No answers yet
No answers on this topic

isolved

isolved 9.1
Based on 9 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

Fond

No score
No answers yet
No answers on this topic

isolved

isolved 9.1
Based on 1 answer
All over the phone, but it was comprehensive.
MICHELE KING | TrustRadius Reviewer

Online Training

Fond

No score
No answers yet
No answers on this topic

isolved

isolved 8.7
Based on 2 answers
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

Fond

No score
No answers yet
No answers on this topic

isolved

isolved 8.7
Based on 11 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Fond

We have not tested other products that offer such a way to award our employees for doing a fantastic job. Fond has been helping with all the necessary situations and the costs have been quite low. We have not looked into other products. I would recommend going with Fond because we have not found any quality issues with their service.
Makid Ekam | TrustRadius Reviewer

isolved

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
Vicki Burnett | TrustRadius Reviewer

Scalability

Fond

No score
No answers yet
No answers on this topic

isolved

isolved 8.7
Based on 3 answers
We have grown by 50% since we started using iSolved, and its scalability is perfect.
MICHELE KING | TrustRadius Reviewer

Return on Investment

Fond

  • Increased morale
  • Sales performance
  • Client satisfaction
Jarrod Mobley | TrustRadius Reviewer

isolved

  • TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
  • It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
  • All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Fond

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Fond Editions & Modules

Additional Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Add comparison