What users are saying about
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
177 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.8 out of 100

isolved

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
177 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Feature Set Ratings

    Human Resource Management

    Fond

    Feature Set Not Supported
    N/A
    6.2

    isolved

    62%
    isolved ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    7.1
    71%
    84 Ratings

    Employment history

    N/A
    0 Ratings
    6.5
    65%
    84 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    6.2
    62%
    74 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    5.8
    58%
    77 Ratings

    Organizational charting

    N/A
    0 Ratings
    6.1
    61%
    38 Ratings

    Organization and location management

    N/A
    0 Ratings
    6.4
    64%
    62 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    5.5
    55%
    57 Ratings

    Payroll Management

    Fond

    Feature Set Not Supported
    N/A
    7.3

    isolved

    73%
    isolved ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    8.0
    80%
    106 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    7.1
    71%
    42 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    6.2
    62%
    67 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    6.0
    60%
    75 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.7
    87%
    107 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.4
    74%
    86 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.0
    80%
    52 Ratings

    Leave and Attendance Management

    Fond

    Feature Set Not Supported
    N/A
    6.6

    isolved

    66%
    isolved ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    6.2
    62%
    67 Ratings

    Balance details

    N/A
    0 Ratings
    7.2
    72%
    83 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    6.6
    66%
    60 Ratings

    Employee Self Service

    Fond

    Feature Set Not Supported
    N/A
    6.6

    isolved

    66%
    isolved ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    7.1
    71%
    102 Ratings

    Update personal information

    N/A
    0 Ratings
    7.3
    73%
    97 Ratings

    View company policy documentation

    N/A
    0 Ratings
    6.5
    65%
    59 Ratings

    Employee recognition

    N/A
    0 Ratings
    4.2
    42%
    29 Ratings

    View job history

    N/A
    0 Ratings
    8.0
    80%
    78 Ratings

    Asset Management

    Fond

    Feature Set Not Supported
    N/A
    6.9

    isolved

    69%
    isolved ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    6.9
    69%
    20 Ratings

    HR Reporting

    Fond

    Feature Set Not Supported
    N/A
    6.5

    isolved

    65%
    isolved ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    6.7
    67%
    86 Ratings

    Pre-built reports

    N/A
    0 Ratings
    6.1
    61%
    88 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    6.7
    67%
    40 Ratings

    Onboarding

    Fond

    Feature Set Not Supported
    N/A
    6.2

    isolved

    62%
    isolved ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    6.0
    60%
    68 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    6.4
    64%
    40 Ratings

    Performance and Goals

    Fond

    Feature Set Not Supported
    N/A
    7.3

    isolved

    73%
    isolved ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    7.1
    71%
    9 Ratings

    Individual goal setting

    N/A
    0 Ratings
    7.5
    75%
    12 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    7.1
    71%
    9 Ratings

    Performance tracking

    N/A
    0 Ratings
    7.4
    74%
    10 Ratings

    Performance Management

    Fond

    Feature Set Not Supported
    N/A
    7.3

    isolved

    73%
    isolved ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.4
    74%
    24 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    7.6
    76%
    24 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.4
    74%
    26 Ratings

    Review reminders

    N/A
    0 Ratings
    7.2
    72%
    25 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    6.9
    69%
    23 Ratings

    Succession Planning

    Fond

    Feature Set Not Supported
    N/A
    8.0

    isolved

    80%
    isolved ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    8.2
    82%
    8 Ratings

    Candidate ranking

    N/A
    0 Ratings
    7.8
    78%
    13 Ratings

    Candidate search

    N/A
    0 Ratings
    8.1
    81%
    11 Ratings

    Candidate development

    N/A
    0 Ratings
    7.8
    78%
    9 Ratings

    Recruiting / ATS

    Fond

    Feature Set Not Supported
    N/A
    7.6

    isolved

    76%
    isolved ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.5
    75%
    17 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.7
    77%
    23 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.7
    77%
    19 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.7
    77%
    21 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.3
    73%
    18 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.9
    79%
    20 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.7
    77%
    27 Ratings

    Attribute Ratings

    • Fond is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.8

    Fond

    98%
    4 Ratings
    7.4

    isolved

    74%
    122 Ratings

    Likelihood to Renew

    Fond

    N/A
    0 Ratings
    7.9

    isolved

    79%
    17 Ratings

    Usability

    Fond

    N/A
    0 Ratings
    8.1

    isolved

    81%
    8 Ratings

    Availability

    Fond

    N/A
    0 Ratings
    8.9

    isolved

    89%
    4 Ratings

    Performance

    Fond

    N/A
    0 Ratings
    8.7

    isolved

    87%
    2 Ratings

    Support Rating

    Fond

    N/A
    0 Ratings
    5.9

    isolved

    59%
    16 Ratings

    In-Person Training

    Fond

    N/A
    0 Ratings
    9.1

    isolved

    91%
    1 Rating

    Online Training

    Fond

    N/A
    0 Ratings
    8.9

    isolved

    89%
    2 Ratings

    Implementation Rating

    Fond

    N/A
    0 Ratings
    6.5

    isolved

    65%
    14 Ratings

    Configurability

    Fond

    N/A
    0 Ratings
    8.7

    isolved

    87%
    4 Ratings

    Ease of integration

    Fond

    N/A
    0 Ratings
    7.3

    isolved

    73%
    2 Ratings

    Product Scalability

    Fond

    N/A
    0 Ratings
    8.9

    isolved

    89%
    3 Ratings

    Vendor post-sale

    Fond

    N/A
    0 Ratings
    5.1

    isolved

    51%
    6 Ratings

    Vendor pre-sale

    Fond

    N/A
    0 Ratings
    5.6

    isolved

    56%
    6 Ratings

    Likelihood to Recommend

    Fond

    Fond is a great way to incentivize your sales team during contests and rewards for top performers. Also, a great way to incentivize your partners such as referral sources and clients. I can’t think of anything where it’s not really appropriate as an offering. Great offering for employee vacation perks.
    Read full review

    isolved

    Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.
    Read full review

    Pros

    Fond

    • Provides a long list of alternatives that make it easy to use your Fond points for the product/services you truly care about.
    • Very easy to redeem; select what you want to receive, and click redeem with the points/dollars requested. Typically, gift cards are provided within seconds.
    • Regularly rotate offerings so that you have many options throughout the year.
    Read full review

    isolved

    • Payroll Processing (timely and accurate).
    • Customer Service (dedicated account service representative, who gets to know your company's needs).
    • Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
    • Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).
    Read full review

    Cons

    Fond

    • When first trying to select a gift card, I'd get an occasional error message, but other than that, it was pretty easy to use.
    • Getting more widespread with the types of awards that users can redeem is always a plus!
    • This may have changed since I last used Fond, but last time I tried using the system, the total points you had were tucked away in a somewhat obscure location.
    Read full review

    isolved

    • More reminder notifications would be great!
    • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
    • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
    Read full review

    Pricing Details

    Fond

    Starting Price

    Editions & Modules

    Fond editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      isolved

      Starting Price

      $4 Per Employee Per Month

      Editions & Modules

      isolved editions and modules pricing
      EditionModules
      isolved$4.001

      Footnotes

      1. Per Employee Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Fond

      No answers on this topic

      isolved

      Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
      Read full review

      Usability

      Fond

      No answers on this topic

      isolved

      I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
      Read full review

      Reliability and Availability

      Fond

      No answers on this topic

      isolved

      It's always online, always available.
      Read full review

      Performance

      Fond

      No answers on this topic

      isolved

      Not too quickly. This could use some improvement maybe
      Read full review

      Support Rating

      Fond

      No answers on this topic

      isolved

      We recently canceled our contract with Isolved and moved to Paychex. One thing to consider is that if you leave isolved all access to your data ends 30 days after termination of the contract. Not a big deal for me since I have the reports and data I need, but it is also terminated for your employees to access pay stubs or old w2s. If you want to keep access it is $250 per month. It seems strange that they can hold your data hostage and they wouldn't just allow employees to have access to their pay stubs and other information they may need months after a change in payroll companies.
      Read full review

      In-Person Training

      Fond

      No answers on this topic

      isolved

      All over the phone, but it was comprehensive.
      Read full review

      Online Training

      Fond

      No answers on this topic

      isolved

      The help videos are great
      Read full review

      Implementation Rating

      Fond

      No answers on this topic

      isolved

      The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
      Read full review

      Alternatives Considered

      Fond

      We have not tested other products that offer such a way to award our employees for doing a fantastic job. Fond has been helping with all the necessary situations and the costs have been quite low. We have not looked into other products. I would recommend going with Fond because we have not found any quality issues with their service.
      Read full review

      isolved

      I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
      Read full review

      Scalability

      Fond

      No answers on this topic

      isolved

      Works very well. No complaints.
      Read full review

      Return on Investment

      Fond

      • Increased morale
      • Sales performance
      • Client satisfaction
      Read full review

      isolved

      • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
      • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
      Read full review

      Screenshots

      Add comparison