FormAssembly vs. Dropbox Sign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FormAssembly
Score 9.3 out of 10
N/A
FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. With the latest edition of the platform, FormAssembly Atlas, and its built-in AI assistant, Fai, forms and workflows build themselves, connect to Salesforce and other systems in just a few clicks, and ensure every record is structured, secure, and ready for automation or AI. In short, FormAssembly is designed to eliminate…N/A
Dropbox Sign
Score 8.9 out of 10
N/A
HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.
$0
per month
Pricing
FormAssemblyDropbox Sign
Editions & Modules
Atlas Explorer
Contact Sales
per month
Atlas Team
Contact sales
Gov Cloud
Contact sales
Atlas Enterprise
Contact Sales
Free
$0
Essentials
$15
per month
Standard
$17.5
per month starting at two users, per user
Essentials API
$75
per month Starting at 50 signature requests / mo.
Standard API
$250
per month Starting at 100 signature requests / mo.
Premium
Custom
Custom
Offerings
Pricing Offerings
FormAssemblyDropbox Sign
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional DetailsAdditional pricing available for HelloWorks and HelloFax
More Pricing Information
Community Pulse
FormAssemblyDropbox Sign
Considered Both Products
FormAssembly

No answer on this topic

Dropbox Sign
Chose Dropbox Sign
It is less expensive and assists nonprofits. That was the biggest factor for us, especially when it came to the integration with Salesforce and SharePoint. Although we do not use it now, we plan on using it other applications were way out of our price range, and DocuSign was …
Features
FormAssemblyDropbox Sign
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
FormAssembly
8.9
34 Ratings
11% above category average
Dropbox Sign
-
Ratings
Survey templates9.020 Ratings00 Ratings
Themes8.429 Ratings00 Ratings
Custom logo/branding9.332 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
FormAssembly
8.8
32 Ratings
4% above category average
Dropbox Sign
-
Ratings
Changes to live survey8.824 Ratings00 Ratings
Question design help8.326 Ratings00 Ratings
Multiple question types9.432 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
FormAssembly
9.6
29 Ratings
14% above category average
Dropbox Sign
-
Ratings
Survey logic flexibility9.629 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
FormAssembly
8.2
33 Ratings
2% above category average
Dropbox Sign
-
Ratings
Response tracking9.131 Ratings00 Ratings
Data export9.131 Ratings00 Ratings
Standard reports8.023 Ratings00 Ratings
Custom reports7.321 Ratings00 Ratings
Analytics7.56 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
FormAssembly
8.7
29 Ratings
1% above category average
Dropbox Sign
-
Ratings
Access controls8.226 Ratings00 Ratings
Compliance9.226 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
FormAssembly
7.1
18 Ratings
13% below category average
Dropbox Sign
-
Ratings
Vendor-offered crowdsourcing6.01 Ratings00 Ratings
Respondent restrictions8.118 Ratings00 Ratings
Best Alternatives
FormAssemblyDropbox Sign
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Foxit eSign
Foxit eSign
Score 9.3 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.1 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
DocuSign
DocuSign
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FormAssemblyDropbox Sign
Likelihood to Recommend
9.8
(28 ratings)
9.5
(178 ratings)
Likelihood to Renew
7.7
(2 ratings)
9.1
(12 ratings)
Usability
9.5
(18 ratings)
9.9
(124 ratings)
Availability
10.0
(1 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
10.0
(1 ratings)
1.7
(18 ratings)
Implementation Rating
-
(0 ratings)
9.0
(4 ratings)
Configurability
-
(0 ratings)
8.3
(120 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
FormAssemblyDropbox Sign
Likelihood to Recommend
FormAssembly
FA serves as the main platform for global students and staff to submit requests, with information sent to connected systems, primarily Salesforce. It is used by all current Oxford University students, not just those at SBS. Teams such as the CRM Team, Web Team, Entrepreneurship Centre, Goldman Sachs Team, and Programme Recruitment and BD teams use FA for various purposes, including degree programmes, open programmes, online programmes, and summer school. The MBA portal also uses FA. The system is user-friendly, easy to configure, supports branding, and incorporates business logic and rules, making it very helpful.
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Dropbox
Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
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Pros
FormAssembly
  • Salesforce prefill is a powerful way to prefill forms with records from Salesforce and prevent duplicate data entry.
  • Salesforce submission connector allows us to create some pretty complex and powerful logic to process form submissions into Salesforce data.
  • General form prefill options via query strings in the URL is a helpful feature.
  • The ability to use custom CSS and javascript on the page makes the forms very extensible and has been helpful to give us even more functionality.
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Dropbox
  • Allows customization for each client.
  • Gives us all the room we need to create a thorough contract.
  • Allows us to save each executed contract as a PDF.
  • Looks like a pricey, professionally drawn-up contract.
  • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
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Cons
FormAssembly
  • we could always use more styling options when it comes to the form builder
  • in our past use of the form builder when adding attachments to a form, there was an upload limit of 35MB. It would be great if this limit was increased.
Read full review
Dropbox
  • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
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Likelihood to Renew
FormAssembly
FormAssembly continues to meet our needs, and the product functionality continues to grow, providing us with new opportunities to utilize the software. We've built many forms and associated processes on FormAssembly. It would require a large effort to migrate to another platform. We have invested a lot of time in learning FormAssembly.
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Dropbox
Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
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Usability
FormAssembly
FormAssembly is easy to get started with and very straightforward to use. It is easy to create forms, add questions and fields, and apply branding and logos. The data integrations are also robust, allowing us to pass information to Salesforce easily and quickly see when there is an error with the form in any way.
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Dropbox
I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
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Reliability and Availability
FormAssembly
No answers on this topic
Dropbox
I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
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Performance
FormAssembly
No answers on this topic
Dropbox
Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
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Support Rating
FormAssembly
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
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Dropbox
Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
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Implementation Rating
FormAssembly
I didn't participate in the implementation.
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Dropbox
I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
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Alternatives Considered
FormAssembly
Form Assembly allows for advanced data mapping, pre-filling forms with Salesforce data, and working with custom objects. FormAssembly excels in Salesforce Integration, as it is highly specialized and deeply integrated. Often considered the industry leader for Salesforce forms, Formstack has strong integration, but may not offer the same level of granular control as FormAssembly.
Read full review
Dropbox
Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
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Contract Terms and Pricing Model
FormAssembly
No answers on this topic
Dropbox
The appropriate price for the system.
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Scalability
FormAssembly
No answers on this topic
Dropbox
Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
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Return on Investment
FormAssembly
  • FormAssembly allows for us to take manual spreadsheet driven processes and standardize them in a scalable manner.
  • FormAssembly allows for our customers to own a process of sales (print shipment allocations) that previously our reps were burden with.
  • FormAssembly integrates well with our TechStack.
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Dropbox
  • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
  • Reduction of paper waste and organization.
  • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
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ScreenShots

FormAssembly Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Dropbox Sign Screenshots

Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation