Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 6.1 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$15
per month
QuickBooks Desktop Enterprise
Score 8.3 out of 10
N/A
QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.
$1,261
per year
Pricing
FreshBooksQuickBooks Desktop Enterprise
Editions & Modules
Lite
$15
per month
Plus
$30
per month
Premium
$55
per month
Select
Custom Pricing
Gold
1,261
per year
Platinum
1,522
per year
Gold with Remote Access
1,785.60
per year
Platinum with Remote Access
2,083.20
per year
Diamond
3,060.34
per year
Diamond with Remote Access
3,600.36
per year
Offerings
Pricing Offerings
FreshBooksQuickBooks Desktop Enterprise
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
FreshBooksQuickBooks Desktop Enterprise
Considered Both Products
FreshBooks
Chose FreshBooks
It was not my choice to select FreshBooks, but my client finds it easier to do billing with FreshBooks over QuickBooks.
QuickBooks Desktop Enterprise
Chose QuickBooks Desktop Enterprise
By comparing all these 3 tools. Quick Books approach is more intuitive, educative, lot of insights about yearly/quarterly state-wise changes, may it be forms, etc. while others are like they take a long time to release updates. QuickBooks support team and the tool knowledge …
Chose QuickBooks Desktop Enterprise
Significantly better in every way except having a cloud access system that does not require a hosting service.
Chose QuickBooks Desktop Enterprise
This is a long list, and every program has it's pros and cons. Ultimately we chose Quickbooks because of simplicity, 3rd party integrations, and cost.
Chose QuickBooks Desktop Enterprise
Ultimately, the decision really came down to the advisor that we chose to use. Pricing was also a big factor and the ability to tie into other applications/programs.
Chose QuickBooks Desktop Enterprise
Bill.com - Because it is the specialised AP Management portal that comes with approval and payment workflow in itself and syncs with QB. Expensify - Because it is the intelligent Expense reimbursement tool that QuickBooks Desktop doesn't offer.
Chose QuickBooks Desktop Enterprise
All competitors do invoice and a/p. Many of the listed competitors do better asset tracking and inventory. The larger packages get too complex too quickly and become an administrative burden as well as an implementation burden. QuickBooks is easier to set up the COA and …
Chose QuickBooks Desktop Enterprise
Quickbooks Enterprise is the best overall software for the average business which has outgrown small business accounting software. It only fails in small areas for companies in unique areas of business like fabrication shops, job shops, or custom creators making one of a kind …
Top Pros
Top Cons
Features
FreshBooksQuickBooks Desktop Enterprise
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
1.2
32 Ratings
142% below category average
QuickBooks Desktop Enterprise
7.5
74 Ratings
6% above category average
API for custom integration1.227 Ratings7.857 Ratings
Plug-ins1.123 Ratings7.168 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
6.3
38 Ratings
24% below category average
QuickBooks Desktop Enterprise
8.3
156 Ratings
4% above category average
Single sign-on capability10.01 Ratings8.3118 Ratings
Role-based user permissions2.638 Ratings8.2154 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
4.5
52 Ratings
51% below category average
QuickBooks Desktop Enterprise
8.3
173 Ratings
9% above category average
Dashboards4.652 Ratings8.4148 Ratings
Standard reports4.150 Ratings8.6171 Ratings
Custom reports4.82 Ratings8.1166 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
4.6
51 Ratings
47% below category average
QuickBooks Desktop Enterprise
8.1
177 Ratings
9% above category average
Accounts payable1.236 Ratings8.8170 Ratings
Accounts receivable2.450 Ratings8.9169 Ratings
Cash management7.03 Ratings8.4155 Ratings
Bank reconciliation7.02 Ratings9.0168 Ratings
Expense management2.846 Ratings8.3155 Ratings
Time tracking3.339 Ratings6.577 Ratings
Multi-currency support7.01 Ratings7.757 Ratings
Regulations compliance1.118 Ratings8.265 Ratings
Self-service portal9.13 Ratings6.667 Ratings
Fixed asset management00 Ratings8.1115 Ratings
Multi-division support00 Ratings8.093 Ratings
Electronic tax filing00 Ratings8.187 Ratings
Global Financial Support00 Ratings6.432 Ratings
Primary and Secondary Ledgers00 Ratings8.161 Ratings
Intercompany Accounting00 Ratings8.175 Ratings
Localizations00 Ratings8.145 Ratings
Journals and Reconciliations00 Ratings8.9126 Ratings
Enterprise Accounting00 Ratings8.586 Ratings
Configurable Accounting00 Ratings8.383 Ratings
Centralized Rules Framework00 Ratings8.150 Ratings
Standardized Processes00 Ratings8.794 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
3.9
44 Ratings
62% below category average
QuickBooks Desktop Enterprise
8.3
129 Ratings
12% above category average
Pricing2.234 Ratings8.695 Ratings
Order entry1.234 Ratings8.6101 Ratings
Credit card processing2.136 Ratings7.790 Ratings
Cost of goods sold10.01 Ratings8.3114 Ratings
Order Orchestration00 Ratings8.255 Ratings
End-to-end order visibility00 Ratings8.352 Ratings
Order exception Resolution00 Ratings8.739 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreshBooks
-
Ratings
QuickBooks Desktop Enterprise
7.9
108 Ratings
6% above category average
Pay calculation00 Ratings8.7104 Ratings
Benefit plan administration00 Ratings7.861 Ratings
Direct deposit files00 Ratings8.090 Ratings
Salary revision and increment management00 Ratings7.782 Ratings
Reimbursement management00 Ratings7.583 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreshBooks
-
Ratings
QuickBooks Desktop Enterprise
7.6
104 Ratings
8% above category average
Inventory tracking00 Ratings8.1100 Ratings
Automatic reordering00 Ratings7.353 Ratings
Location management00 Ratings8.366 Ratings
Manufacturing module00 Ratings6.850 Ratings
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FreshBooksQuickBooks Desktop Enterprise
Small Businesses
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Score 9.1 out of 10
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Score 9.1 out of 10
Medium-sized Companies
Accounting Seed
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Score 8.3 out of 10
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Score 8.3 out of 10
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User Ratings
FreshBooksQuickBooks Desktop Enterprise
Likelihood to Recommend
1.4
(70 ratings)
8.5
(188 ratings)
Likelihood to Renew
7.6
(18 ratings)
9.8
(17 ratings)
Usability
4.8
(15 ratings)
9.2
(11 ratings)
Availability
10.0
(2 ratings)
10.0
(4 ratings)
Performance
8.0
(1 ratings)
10.0
(3 ratings)
Support Rating
4.5
(11 ratings)
6.0
(5 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
10.0
(1 ratings)
9.0
(8 ratings)
Configurability
-
(0 ratings)
10.0
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
FreshBooksQuickBooks Desktop Enterprise
Likelihood to Recommend
FreshBooks
FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Read full review
Intuit
QuickBooks Desktop Enterprise is very flexible. When you have made a mistake, most mistakes are fixed easily. This is wonderful if you know what you are doing. If you don't know what you are doing QuickBooks Desktop Enterprise gives the user, the ability to do many things incorrectly. If you are not an accountant, you don't know you are doing it incorrectly. That can be a problem.
Read full review
Pros
FreshBooks
  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
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Intuit
  • Detailed organization of financial information
  • Several security measures and double check systems to ensure incorrect entries aren't made. This prevents accidental errors and protects the company from fraud.
  • Ease of overall use
  • Reporting can be as detailed or as general as you prefer. Each report allows you to look at the overall picture or access specific details of each aspect of the company financials.
Read full review
Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Read full review
Intuit
  • I would like to see more ways to customize reports and have that process be more user friendly.
  • I would like to see the process of creating year end giving statements be made more user friendly. Since I only do it once a year, I have to figure the process out every year.
Read full review
Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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Intuit
We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
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Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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Intuit
QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.
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Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
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Intuit
They have always been available to meet our needs when we need it. We have had zero complaints with getting the assistance we need.
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Performance
FreshBooks
No answers on this topic
Intuit
QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Read full review
Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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Intuit
Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
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In-Person Training
FreshBooks
No answers on this topic
Intuit
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
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Online Training
FreshBooks
No answers on this topic
Intuit
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
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Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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Intuit
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
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Alternatives Considered
FreshBooks
We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
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Intuit
We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.
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Scalability
FreshBooks
No answers on this topic
Intuit
It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.
Read full review
Return on Investment
FreshBooks
  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
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Intuit
  • Good value for the price. The initial setup was quick and easy.
  • When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds.
  • Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies.
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ScreenShots

FreshBooks Screenshots

Screenshot of DashboardScreenshot of Invoice OverviewScreenshot of Beautiful, Customizable InvoicesScreenshot of Invoice seamlessly across devicesScreenshot of ExpensesScreenshot of Time Tracking