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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fugu

    Score7 out of 10
    N/AFugu is an open source team chat software that enables employees to communicate and collaborate from a single platform. Users can share ideas, discuss projects, and manage attendance with Fugu.

    $0

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Microsoft Teams

    Score8.2 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pricing
    FuguMattermostMicrosoft Teams
    Editions & Modules
    No answers on this topic
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Offerings
    Pricing Offerings
    FuguMattermostMicrosoft Teams
    Free Trial
    NoYesYes
    Free/Freemium Version
    YesYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details——Discounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    FuguMattermostMicrosoft Teams
    Considered Multiple Products
    Open Source
    Chose Fugu
    Fugu is good when it comes to interacting within a small organization; otherwise, not proper working of audio/video calls and notifications not coming on time may cause you to miss out on important information. It has got all the basic employee information available, thus …
    Incentivized
    Mattermost
    Chose Mattermost
    We used to have Mattermost and now we have Microsoft Teams. They are both very similar. Mattermost and Microsoft Teams are both great for communicating internally via calls, chats, meetings, etc. They are also both easy to set up an use. However, the Microsoft Teams mobile app …
    Incentivized
    Chose Mattermost
    Microsoft Teams feels quite clunky and the video chat is buggy. Slack is close but maybe not quite as feature-rich. Mattermost just feels like the right tool for a company my size ~1000+ users. No one has had any major issues with this tool and there haven't been any …
    Incentivized
    Chose Mattermost
    It's cheaper and similar to Slack.
    You can break down your project modules better here.
    It's secure and self-hosted.
    Incentivized
    Chose Mattermost
    Much more expensive than most chat applications but you have more control over things by self-hosting. Your security team will be able to design a very secure place to store all your code, passwords, and internal details, but most companies will not require this. It would be …
    Incentivized
    Chose Mattermost
    These products all required cloud connectivity and licensing that was a significant cost. Mattermost allowed us to pilot this among just the Ops team and then evangelize this to the other infrastructure team. This allowed us to slowly show the value of this software and expand …
    Incentivized
    Chose Mattermost
    Mattermost works better in that there aren’t constant updates and changes which can make finding past messages difficult. Mattermost also works better for channel creation and communication
    Incentivized
    Chose Mattermost
    Slack is by far my personal favorite due to the age of the platform and the maturity of the features. Mattermost is a close 2nd-
    Incentivized
    Chose Mattermost
    Honestly iv just used these two but when it comes to customization, they don't come close to Mattermost. Slack and Teams are Less flexible, Not self hosted. Not Open source,etc I will also say that i noticed integration capabilities are very limited with teams and Slack and not …
    Incentivized
    Chose Mattermost
    Mattermost is much faster and easier to use. It also has many more features beyond chat. They are more customizations and features for workflow and messaging on this platform also. The ability to integrate with other platforms via plugins, the security features, and the open …
    Incentivized
    Chose Mattermost
    Mattermost is easier to use, faster, and less resource-intensive. Cross-platform support is great, and the mobile experience is awesome.
    Incentivized
    Chose Mattermost
    Mattermost is cheaper and offers the possibility of self-hosting compared to other competitors. This is a great advantage for our company.
    Incentivized
    Chose Mattermost
    Mattermost was in a class of its own when compared to a host of Microsoft solutions and ownCloud. MS products are always encumbered with ongoing licensing and maintenance costs, plus the cost of people to maintain the servers those run on. Mattermost runs on a cloud VM and is …
    Incentivized
    Chose Mattermost
    Mattermost provides a familiar user interface, fast performance, and a complete set of user collaboration tools and features - it stands out by providing a self-managed installation option for better integration with existing IT assets and more control over data storage. We …
    Incentivized
    Chose Mattermost
    Mattermost is very similar to Slack and has the advantage (in our case) of being entirely on-premises, and entirely free. The feature set is similar, and it has filled the original need that Slack was suggested as a solution for very well. Teams is potentially a better choice …
    Incentivized
    Chose Mattermost
    Cost competitive and you own the data.
    Incentivized
    Microsoft
    Chose Microsoft Teams
    Microsoft Teams is living up to our expectations, we are able to achieve back our return on investment. Not just the investment or revenue but we have successfully achieved our business goal. The communication both inbound and outbound has been at par with our expectations and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    46 Answers
    90%
    Would buy again
    255 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    44 Answers
    95%
    Delivers good value for the price
    225 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    48 Answers
    90%
    Happy with the feature set
    255 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    21 Answers
    92%
    Lived up to sales and marketing promises
    144 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    34 Answers
    93%
    Implementation went as expected
    174 Answers
    Features
    FuguMattermostMicrosoft Teams
    Project Management
    Comparison of Project Management features of Fugu and Mattermost and Microsoft Teams
    Feature
    Fugu
    8.7
    1 Ratings
    12% above category average
    Mattermost
    8.4
    49 Ratings
    8% above category average
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Workflow Automation8.01 Ratings8.929 Ratings8.4126 Ratings
    Mobile Access9.01 Ratings8.745 Ratings8.2229 Ratings
    Search9.01 Ratings8.824 Ratings7.6212 Ratings
    Task Management00 Ratings8.637 Ratings8.1179 Ratings
    Gantt Charts00 Ratings7.59 Ratings8.196 Ratings
    Scheduling00 Ratings7.69 Ratings8.3208 Ratings
    Visual planning tools00 Ratings8.511 Ratings8.4143 Ratings
    Communication
    Comparison of Communication features of Fugu and Mattermost and Microsoft Teams
    Feature
    Fugu
    8.4
    1 Ratings
    5% above category average
    Mattermost
    8.4
    52 Ratings
    5% above category average
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Chat10.01 Ratings8.752 Ratings9.0250 Ratings
    Notifications9.01 Ratings8.352 Ratings8.4249 Ratings
    Discussions9.01 Ratings8.749 Ratings8.7235 Ratings
    Surveys7.01 Ratings9.032 Ratings8.2146 Ratings
    Internal knowledgebase7.01 Ratings9.335 Ratings8.6157 Ratings
    Integrates with GoToMeeting00 Ratings7.78 Ratings6.547 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.012 Ratings5.743 Ratings
    Integrates with Outlook00 Ratings7.58 Ratings9.1155 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Fugu and Mattermost and Microsoft Teams
    Feature
    Fugu
    8.0
    1 Ratings
    1% below category average
    Mattermost
    8.9
    28 Ratings
    10% above category average
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Versioning8.01 Ratings7.911 Ratings8.6168 Ratings
    Video files8.01 Ratings9.322 Ratings8.4202 Ratings
    Audio files8.01 Ratings9.322 Ratings8.8200 Ratings
    Document collaboration8.01 Ratings7.918 Ratings8.9216 Ratings
    Access control8.01 Ratings9.922 Ratings8.6198 Ratings
    Advanced security features8.01 Ratings9.019 Ratings8.5158 Ratings
    Integrates with Google Drive00 Ratings8.212 Ratings5.353 Ratings
    Device sync00 Ratings10.016 Ratings8.6172 Ratings
    Best Alternatives
    FuguMattermostMicrosoft Teams
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    FuguMattermostMicrosoft Teams
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.6
    (54 ratings)
    8.6
    (329 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (10 ratings)
    9.0
    (12 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (8 ratings)
    8.7
    (114 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (9 ratings)
    8.0
    (114 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    6.3
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (39 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (7 ratings)
    User Testimonials
    FuguMattermostMicrosoft Teams
    Likelihood to Recommend
    Open Source
    Fugu is a brilliant tool if the employee count is less when it comes to passing on messages within the organization, but it also has some cons with respect to its functioning. The calling feature used to rarely work, making it impossible to make a call when required. Also, the ios version was more prone to crashes.
    Read full review
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Pros
    Open Source
    • Communicating within teams.
    • Applying for leaves, and attendance was very easy.
    • Shortcuts to access everything.
    Read full review
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    Cons
    Open Source
    • At times it used to crash making it impossible to use.
    • The UI part could have been much better.
    • The calling feature was not reliable.
    Read full review
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    No answers on this topic
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Usability
    Open Source
    No answers on this topic
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    Reliability and Availability
    Open Source
    No answers on this topic
    Mattermost
    No answers on this topic
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Performance
    Open Source
    No answers on this topic
    Mattermost
    No answers on this topic
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Support Rating
    Open Source
    No answers on this topic
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    Implementation Rating
    Open Source
    No answers on this topic
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Alternatives Considered
    Open Source
    Fugu is good when it comes to interacting within a small organization; otherwise, not proper working of audio/video calls and notifications not coming on time may cause you to miss out on important information. It has got all the basic employee information available, thus making it very handy and very easy to use.
    Read full review
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Open Source
    No answers on this topic
    Mattermost
    No answers on this topic
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Scalability
    Open Source
    No answers on this topic
    Mattermost
    No answers on this topic
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Professional Services
    Open Source
    No answers on this topic
    Mattermost
    No answers on this topic
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Return on Investment
    Open Source
    • As it crashed down more often, productivity was affected at times.
    • Keeping a tab on one's leave, and attendance was very easy, making an employee know his balances and scheduling his work accordingly.
    • Notification, too, at times, used to not work, thus hampering productivity.
    Read full review
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.