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Google Analytics vs. Looker vs. OpenText Magellan BI & Reporting

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Analytics

    Score8.3 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    Looker

    Score8.1 out of 10
    N/ALooker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A

    OpenText Magellan BI & Reporting

    Score7.3 out of 10
    N/AThe OpenText Magellan BI & Reporting (formerly OpenText Information Hub (iHub)) component of OpenText™ Magellan™ Analytics Suite is a scalable analytics and data visualization platform that enables IT leaders and their teams to design, deploy, and manage secure, interactive web applications, reports, and dashboards fed by multiple data sources. Magellan BI & Reporting supports high volumes of users, and its integration APIs enable embedded analytic content in any app, displayed on any…N/A
    Pricing
    Google AnalyticsLookerOpenText Magellan BI & Reporting
    Editions & Modules
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google AnalyticsLookerOpenText Magellan BI & Reporting
    Free Trial
    NoYesNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeRequiredNo setup fee
    Additional DetailsMust contact sales team for pricing.
    More Pricing Information
    Community Pulse
    Google AnalyticsLookerOpenText Magellan BI & Reporting
    Considered Multiple Products
    Google
    Chose Google Analytics
    Wix and other website platforms have a built-in analytic tool, but it is not as sufficient as Google Analytics, so I always use GA as the main source of information about sales. Most of the analytic tools on web platforms can't visualize user flows, which is very important when …
    Incentivized
    Chose Google Analytics
    Ease of use: Google Analytics is known for its user-friendly interface and straightforward setup process, making it accessible for beginners. Adobe Analytics has a steeper learning curve and requires more technical expertise.
    Features: Adobe Analytics offers a more comprehensive …
    Incentivized
    Google
    Chose Looker
    Looker is a lot less overwhelming and lets you take the data that you have in Google Analytics to make it understandable, focused and specific to the audience that is viewing the content. I haven’t used any other tools, but feel because of the ease of accessibility and cost, …
    Incentivized
    Chose Looker
    I haven't used a very similar software to Looker. However, for the same means, I have extensively used Google Analytics.
    While Google Analytics is great for e-commerce, it has some issues for businesses where you need to input conversion from different sources, and that is …
    Incentivized
    Chose Looker
    Tableau provides additional visual functionality and is great for more in-depth visuals or further data exploration, but it is costly and an extremely robust solution for simple data reporting. Looker can't be beat when it comes to integrating with other G-Suite tools. All in …
    Incentivized
    Chose Looker
    Free, simpler...less enterprise grade level
    Incentivized
    Chose Looker
    Looker Studio is not as robust as Tableau or Microsoft BI. So it does not provide quite as much insight or depth and it has more limitations overall then the other major reporting products. However, it is also free and connects perfectly with other Google products. Plus, all of …
    Incentivized
    Chose Looker
    Technically, Power BI is much more complete and powerful, but it's like an ocean liner. I didn't need all that equipment. In my case, I needed to move more quickly, like on a speedboat, to build a page with several data sources in a single source of truth that could be easily …
    Incentivized
    Chose Looker
    Tableau was significantly more expensive than Looker, more detailed, and required more set-up. Overall, Tabluea is great; we just didn't need something that robust. Plus, our client budgets can't afford a multi-year contract. Perhaps once they scale more, we'll need something …
    Incentivized
    Chose Looker
    We use both Looker and Tableau. It depends on the specific team. However, there is a clear correlation that we use Tableau more often when there are more data sources, including financial data.
    Incentivized
    Chose Looker
    Looker is an off-the-shelf, free tool for Google business users. Other than the internal cost of time to build, we had no costs to set up what we needed to do. Knowledge sharing internally and using templates greatly reduced this cost, making the overall cost very low.
    Incentivized
    Chose Looker
    The easy which with data and reports can be customized in Looker for adhoch or individual needs is amazing - Very easy to filter and save views.
    Incentivized
    Chose Looker
    Looker is easier to use and look at compared to many of its peers.
    Incentivized
    Chose Looker
    Tableau- Not web based which makes it more difficult to use and share templates etc. Seems more dated.
    ChartIO - Looker's LookML layer that predefined joins was appealing to us vs a tool like ChartIO which requires more raw SQL comprehension.
    Incentivized
    Chose Looker
    I considered Looker along with RJ Metrics and Domo. The other platforms seemed to be offering much more of a service-focused offering, with fees that would likely scale quite high without certainty. Looker is focused on more of a product-driven approach and would be a good fit …
    Incentivized
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    98%
    Would buy again
    85 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    100 Answers
    99%
    Delivers good value for the price
    75 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    104 Answers
    100%
    Happy with the feature set
    87 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    77 Answers
    98%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    87 Answers
    97%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Features
    Google AnalyticsLookerOpenText Magellan BI & Reporting
    Web Analytics
    Comparison of Web Analytics features of Google Analytics and Looker and OpenText Magellan BI & Reporting
    Feature
    Google Analytics
    8.4
    11 Ratings
    4% above category average
    Looker
    -
    Ratings
    OpenText Magellan BI & Reporting
    -
    Ratings
    Lead Conversion Tracking8.210 Ratings00 Ratings00 Ratings
    Bounce Rate Measurement8.410 Ratings00 Ratings00 Ratings
    Device and Browser Reporting9.211 Ratings00 Ratings00 Ratings
    Pageview Tracking9.111 Ratings00 Ratings00 Ratings
    Event Tracking8.411 Ratings00 Ratings00 Ratings
    Reporting in real-time7.810 Ratings00 Ratings00 Ratings
    Referral Source Tracking8.610 Ratings00 Ratings00 Ratings
    Customizable Dashboards7.910 Ratings00 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Google Analytics and Looker and OpenText Magellan BI & Reporting
    Feature
    Google Analytics
    -
    Ratings
    Looker
    7.4
    134 Ratings
    10% below category average
    OpenText Magellan BI & Reporting
    5.0
    1 Ratings
    36% below category average
    Pixel Perfect reports00 Ratings6.5110 Ratings7.01 Ratings
    Customizable dashboards00 Ratings8.2133 Ratings2.01 Ratings
    Report Formatting Templates00 Ratings7.5115 Ratings6.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Google Analytics and Looker and OpenText Magellan BI & Reporting
    Feature
    Google Analytics
    -
    Ratings
    Looker
    6.8
    132 Ratings
    16% below category average
    OpenText Magellan BI & Reporting
    7.7
    1 Ratings
    1% below category average
    Drill-down analysis00 Ratings6.3128 Ratings6.01 Ratings
    Formatting capabilities00 Ratings6.6130 Ratings9.01 Ratings
    Integration with R or other statistical packages00 Ratings5.655 Ratings00 Ratings
    Report sharing and collaboration00 Ratings8.8131 Ratings8.01 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Google Analytics and Looker and OpenText Magellan BI & Reporting
    Feature
    Google Analytics
    -
    Ratings
    Looker
    7.9
    128 Ratings
    4% below category average
    OpenText Magellan BI & Reporting
    -
    Ratings
    Publish to Web00 Ratings7.7105 Ratings00 Ratings
    Publish to PDF00 Ratings7.8113 Ratings00 Ratings
    Report Versioning00 Ratings7.984 Ratings00 Ratings
    Report Delivery Scheduling00 Ratings8.3110 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Google Analytics and Looker and OpenText Magellan BI & Reporting
    Feature
    Google Analytics
    -
    Ratings
    Looker
    6.6
    128 Ratings
    19% below category average
    OpenText Magellan BI & Reporting
    7.0
    1 Ratings
    10% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.7124 Ratings7.01 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.5110 Ratings7.01 Ratings
    Predictive Analytics00 Ratings4.66 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Google Analytics and Looker and OpenText Magellan BI & Reporting
    Feature
    Google Analytics
    -
    Ratings
    Looker
    7.3
    128 Ratings
    15% below category average
    OpenText Magellan BI & Reporting
    8.7
    1 Ratings
    13% above category average
    Multi-User Support (named login)00 Ratings7.6120 Ratings10.01 Ratings
    Role-Based Security Model00 Ratings7.2105 Ratings6.01 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.2122 Ratings10.01 Ratings
    Report-Level Access Control00 Ratings7.360 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Google Analytics and Looker and OpenText Magellan BI & Reporting
    Feature
    Google Analytics
    -
    Ratings
    Looker
    5.2
    95 Ratings
    39% below category average
    OpenText Magellan BI & Reporting
    -
    Ratings
    Responsive Design for Web Access00 Ratings5.091 Ratings00 Ratings
    Mobile Application00 Ratings5.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings5.885 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Google Analytics and Looker and OpenText Magellan BI & Reporting
    Feature
    Google Analytics
    -
    Ratings
    Looker
    -
    Ratings
    OpenText Magellan BI & Reporting
    7.0
    1 Ratings
    3% below category average
    REST API00 Ratings00 Ratings7.01 Ratings
    Javascript API00 Ratings00 Ratings9.01 Ratings
    Java API00 Ratings00 Ratings7.01 Ratings
    Best Alternatives
    Google AnalyticsLookerOpenText Magellan BI & Reporting
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Cyfe
    Score4 out of 10
    GoodData.AI
    Score8.8 out of 10
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Reveal
    Score10 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    Microsoft Power BI Embedded
    Score8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Google AnalyticsLookerOpenText Magellan BI & Reporting
    Likelihood to Recommend
    8.5
    (193 ratings)
    8.0
    (134 ratings)
    5.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (51 ratings)
    9.2
    (8 ratings)
    -
    (0 ratings)
    Usability
    7.4
    (19 ratings)
    8.8
    (12 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (4 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (42 ratings)
    8.8
    (14 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (2 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.5
    (51 ratings)
    7.0
    (1 ratings)
    Data Sources
    -
    (0 ratings)
    7.3
    (51 ratings)
    8.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google AnalyticsLookerOpenText Magellan BI & Reporting
    Likelihood to Recommend
    Google
    Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
    Read full review
    Google
    When data drives potential for new orders, Looker earns its place in our tech stack. If, on the other hand, we are hoping for pipeline generation, Looker is useful if you are willing to repeatedly go check customer utilizations .... it is not appropriate if you are hoping to automate data analysis for this purpose.
    Incentivized
    Read full review
    OpenText
    iHub is a decent enough environment that it serves our needs. We can have unlimited users and it can tie into AD although we do not use that feature currently. It is a decent place to store all of the reports in one location, even though for us it is not visually appealing to the end users. iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".
    Incentivized
    Read full review
    Pros
    Google
    • Multiple reports to see website use and behavior
    • Allows you to customize reports with days, weeks, months, and years
    • You can build out a dashboard to easily view stats from multiple websites in one place
    • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
    Incentivized
    Read full review
    Google
    • Show visited pages - sessions, pageviews - which programs are viewed the most.
    • Displays session source/medium views to see where users are coming from.
    • It shows the video titles, URLs, and event counts so we can monitor the performance of our videos.
    • It gives a graphic face to the numbers, such as using bar charts, pie graphs, and other charts to show user trends or which channels are driving engagement.
    • Our clients like to see the top pages visited for a month.
    • I like the drop-and-drag approach, and building charts is a little easier than it was before.
    Incentivized
    Read full review
    OpenText
    • It is fairly easy to set the sharing rules for a report/dashboard.
    • They have a decent amount of time frame options for setting a schedule to generate a report.
    • The support is mostly helpful and timely if you have an issue.
    Incentivized
    Read full review
    Cons
    Google
    • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
    • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
    • Gotchas around filtering and data validation.
    • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
    Incentivized
    Read full review
    Google
    • Documentation is scarce, and very difficult to find when you need it.
    • Pricing is unclear, particularly as you look to scale your reports across the business.
    • Data from other sources is not represented in the system as well as first party Google services.
    Incentivized
    Read full review
    OpenText
    • Setting up a "dashboard" is extremely lacking in functionality. The different chart widgets you place on the page do not interact with each other. When you select an item from one do not expect it to highlight or filter another.
    • The speed and stability are not great, but maybe that is just our environment not being up to snuff...even though we are above the "recommended" settings.
    • The main GUI for a user is TERRIBLE. You log into a File Tree format where you have to navigate folders to reach the correct dashboard. There are ways around this, but it would either require an expensive payment to the Professional Services team to revamp to UI or another option they gave us was to create the "Default Dashboard" and provide that link to users and in that Dashboard, you use a new tab to include the navigation back to the main screen so that at least on the initial load the user is taken to a friendly looking dashboard instead of a file tree.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
    Incentivized
    Read full review
    Google
    I give it this rating because it deems as effective, I am able to complete majority of my tasks using this app. It is very helpful when analyzing the data provided and shown in the app and it's just overall a great app for Operational use, despite the small hiccups it has (live data).
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    Google
    Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
    Read full review
    Google
    Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
    Incentivized
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    OpenText
    No answers on this topic
    Reliability and Availability
    Google
    We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
    Read full review
    Google
    No objections
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    Google
    This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
    Read full review
    Google
    Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    Google
    The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
    Incentivized
    Read full review
    Google
    Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
    Incentivized
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    OpenText
    No answers on this topic
    Online Training
    Google
    love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
    1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
    2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
    3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
    4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
    5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
    6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
    Read full review
    Google
    No answers on this topic
    OpenText
    No answers on this topic
    Implementation Rating
    Google
    I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
    Read full review
    Google
    Very satisfied, easy to implement
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Google
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
    Incentivized
    Read full review
    Google
    Looker Studio, you can easily report on data from various sources without programming. Looker Studio is available at no charge for creators and report viewers. Enterprise customers who upgrade to Looker Studio Pro will receive support and expanded administrative features, including team content management. So it's good.
    Incentivized
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    OpenText
    Our instance of iHub does not stack up against the other larger BI tools out today. It is a good place to store reports in a central location that allows users to run very specific reports on demand, but it is not a place I would want to store all of my "dashboards". As far as holding individual reports that are specific to an individual need, it is a great tool. If you want to create a report that will be used as a Template for a Form or a Label, iHub is a good choice to store and schedule the report or call it via API to generate it and return it to your calling app.
    Incentivized
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    Contract Terms and Pricing Model
    Google
    No answers on this topic
    Google
    Perfect price to performance
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Scalability
    Google
    Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
    Read full review
    Google
    No answers on this topic
    OpenText
    No answers on this topic
    Return on Investment
    Google
    • It has helped us gain understanding of what is going on on our website.
    • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
    • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
    • It has helped guide our website redesign.
    Incentivized
    Read full review
    Google
    • Looker has a poignant impact on our business's ROI objectives. As an advertising exchange we have specific goals for daily requests and fill, and having premade Looks to monitor this is an integral piece of our operational capability
    • To facilitate an efficient monthly billing cycle in our organization, Looker is essential to track estimated revenue and impression delivery by publisher. Without the Looks we have set up, we would spend considerably more time and effort segmenting revenue by vertical.
    • Looker's unique value proposition is making analytical tools more digestible to people without conventional analytical experience. Other competing tools like Tableau require considerably more training and context to successfully use, and the ability to easily plot different visualizations is one of its greatest selling points.
    Incentivized
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    OpenText
    No answers on this topic
    ScreenShots

    Looker Screenshots

    Screenshot of a Looker dashboard with a geo chart.

    OpenText Magellan BI & Reporting Screenshots

    Screenshot of A Magellan dashboard that an individual can interact with and personalize to their needs, such as changing chart types or computations.Screenshot of An ad-hoc report being created through the Magellan Analytics Studio, a component of Magellan BI & Reporting.