Google Chat vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.9 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
Google ChatJotform
Editions & Modules
No answers on this topic
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
Google ChatJotform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google ChatJotform
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Google ChatJotform
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
7.9
20 Ratings
1% above category average
Jotform
-
Ratings
Task Management8.711 Ratings00 Ratings
Gantt Charts7.17 Ratings00 Ratings
Scheduling8.213 Ratings00 Ratings
Workflow Automation6.610 Ratings00 Ratings
Mobile Access8.319 Ratings00 Ratings
Search8.517 Ratings00 Ratings
Visual planning tools8.09 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.2
20 Ratings
2% above category average
Jotform
-
Ratings
Chat9.020 Ratings00 Ratings
Notifications8.920 Ratings00 Ratings
Discussions7.718 Ratings00 Ratings
Surveys6.513 Ratings00 Ratings
Internal knowledgebase7.610 Ratings00 Ratings
Integrates with GoToMeeting8.18 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.516 Ratings00 Ratings
Integrates with Outlook9.07 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.3
20 Ratings
2% above category average
Jotform
-
Ratings
Versioning7.513 Ratings00 Ratings
Video files8.617 Ratings00 Ratings
Audio files8.316 Ratings00 Ratings
Document collaboration8.317 Ratings00 Ratings
Access control7.814 Ratings00 Ratings
Advanced security features8.515 Ratings00 Ratings
Integrates with Google Drive8.416 Ratings00 Ratings
Device sync9.018 Ratings00 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Chat
-
Ratings
Jotform
8.2
120 Ratings
6% above category average
Survey templates00 Ratings8.5103 Ratings
Themes00 Ratings8.0109 Ratings
Custom logo/branding00 Ratings8.2113 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Chat
-
Ratings
Jotform
8.5
114 Ratings
0% above category average
Changes to live survey00 Ratings8.795 Ratings
Question design help00 Ratings8.194 Ratings
Multiple question types00 Ratings8.6111 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Chat
-
Ratings
Jotform
8.1
94 Ratings
1% below category average
Survey logic flexibility00 Ratings8.194 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Chat
-
Ratings
Jotform
8.5
116 Ratings
5% above category average
Response tracking00 Ratings8.6109 Ratings
Data export00 Ratings8.9110 Ratings
Standard reports00 Ratings8.699 Ratings
Custom reports00 Ratings8.493 Ratings
Analytics00 Ratings8.287 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Chat
-
Ratings
Jotform
8.2
94 Ratings
1% below category average
Access controls00 Ratings8.090 Ratings
Compliance00 Ratings8.585 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Chat
-
Ratings
Jotform
7.8
71 Ratings
3% below category average
Vendor-offered crowdsourcing00 Ratings7.755 Ratings
Respondent restrictions00 Ratings7.971 Ratings
Best Alternatives
Google ChatJotform
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Qualaroo
Qualaroo
Score 6.6 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
DocuWare
DocuWare
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatJotform
Likelihood to Recommend
7.7
(20 ratings)
8.7
(140 ratings)
Likelihood to Renew
8.0
(2 ratings)
8.6
(7 ratings)
Usability
8.0
(2 ratings)
8.8
(93 ratings)
Support Rating
7.3
(3 ratings)
8.0
(81 ratings)
Implementation Rating
-
(0 ratings)
8.2
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Google ChatJotform
Likelihood to Recommend
Google
Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
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Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
Google
  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
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Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Cons
Google
  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
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Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
Google
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
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Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
Google
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
Google
Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Jotform Screenshots

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