Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 7.8 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
MEGA
Score 7.8 out of 10
N/A
Launched in 2013, MEGA is a zero-knowledge cloud storage provider that delivers user-controlled end-to-end encryption, with an emphasis on easy accessibility.N/A
Zoom Workplace
Score 8.5 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
Google ChatMEGAZoom Workplace
Editions & Modules
No answers on this topic
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Google ChatMEGAZoom Workplace
Free Trial
NoYesYes
Free/Freemium Version
NoYesYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
Google ChatMEGAZoom Workplace
Considered Multiple Products
Google Chat
Chose Google Chat
[Google Hangouts Chat] is low cost, easy to use, and built into most Android smartphones.
Chose Google Chat
Schools, in my area at least, are not being allowed to use Zoom because of incidences of security breaches known as "Zoom bombs," so the schools here chose to use Google Hangouts Chat. That means if I want to talk to the kids or the teachers, I need to use Google Hangouts Chat.
MEGA

No answer on this topic

Zoom Workplace
Chose Zoom Workplace
A better video experience and better chat experience. I love being able to have a chat with myself to save important information only I can see. I like that you can create favorites and group chats as well. Teams video quality was lacking, and Google Chat, funny enough, had …
Chose Zoom Workplace
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and …
Chose Zoom Workplace
There are some features that I would like to see in Zoom Workplace that are available in the others. I think Teams and Google are also better if your internet connection is not at full strength as well. With much of the team either fully remote or hybrid, it is nice to have …
Chose Zoom Workplace
Zoom is at the bottom of the other products due to its barebones chat and messaging systems. It's a super basic chat mechanism that doesn't have many other functions—akin to AOL back in the early 2000s. It's difficult to share things and communicate complex ideas. However, we …
Chose Zoom Workplace
Better security control, where only hosts can control many features. In Teams anyone can spotlight, or mute participants.
Chose Zoom Workplace
I think without any doubt Zoom is an amazing application. so there was no question in choosing another product over Zoom. Most of the people use Zoom so people doesn't have to add any tool to run the application
Chose Zoom Workplace
We started testing the tool and quickly changed everything. We chose to use it because it worked very well and with a higher quality than expected. Today we do not think of using another tool because it is meeting all our needs. We managed to keep the team updated and united, …
Features
Google ChatMEGAZoom Workplace
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.4
26 Ratings
8% above category average
MEGA
-
Ratings
Zoom Workplace
-
Ratings
Task Management8.014 Ratings00 Ratings00 Ratings
Gantt Charts8.39 Ratings00 Ratings00 Ratings
Scheduling8.716 Ratings00 Ratings00 Ratings
Workflow Automation7.512 Ratings00 Ratings00 Ratings
Mobile Access9.225 Ratings00 Ratings00 Ratings
Search9.223 Ratings00 Ratings00 Ratings
Visual planning tools7.613 Ratings00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
26 Ratings
11% above category average
MEGA
-
Ratings
Zoom Workplace
-
Ratings
Chat9.826 Ratings00 Ratings00 Ratings
Notifications9.326 Ratings00 Ratings00 Ratings
Discussions8.824 Ratings00 Ratings00 Ratings
Surveys9.317 Ratings00 Ratings00 Ratings
Internal knowledgebase9.015 Ratings00 Ratings00 Ratings
Integrates with GoToMeeting8.07 Ratings00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.215 Ratings00 Ratings00 Ratings
Integrates with Outlook9.06 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.7
26 Ratings
8% above category average
MEGA
8.7
1 Ratings
4% above category average
Zoom Workplace
-
Ratings
Versioning8.817 Ratings7.01 Ratings00 Ratings
Video files7.723 Ratings10.01 Ratings00 Ratings
Audio files7.922 Ratings10.01 Ratings00 Ratings
Document collaboration8.321 Ratings7.01 Ratings00 Ratings
Access control9.318 Ratings8.01 Ratings00 Ratings
Advanced security features9.519 Ratings00 Ratings00 Ratings
Integrates with Google Drive8.115 Ratings00 Ratings00 Ratings
Device sync9.624 Ratings10.01 Ratings00 Ratings
File search00 Ratings9.01 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Google Chat
-
Ratings
MEGA
8.7
1 Ratings
1% above category average
Zoom Workplace
-
Ratings
User and role management00 Ratings9.01 Ratings00 Ratings
File organization00 Ratings9.01 Ratings00 Ratings
Device management00 Ratings8.01 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Google Chat
-
Ratings
MEGA
9.7
1 Ratings
12% above category average
Zoom Workplace
-
Ratings
Performance00 Ratings10.01 Ratings00 Ratings
Reliability00 Ratings10.01 Ratings00 Ratings
Storage Reports00 Ratings9.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Google Chat
-
Ratings
MEGA
-
Ratings
Zoom Workplace
8.4
1002 Ratings
1% above category average
High quality audio00 Ratings00 Ratings8.7994 Ratings
High quality video00 Ratings00 Ratings8.8994 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Google Chat
-
Ratings
MEGA
-
Ratings
Zoom Workplace
8.6
1002 Ratings
2% above category average
Desktop sharing00 Ratings00 Ratings9.31001 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Google Chat
-
Ratings
MEGA
-
Ratings
Zoom Workplace
8.6
1008 Ratings
3% above category average
Calendar integration00 Ratings00 Ratings8.8920 Ratings
Meeting initiation00 Ratings00 Ratings9.0982 Ratings
Record meetings / events00 Ratings00 Ratings9.1957 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Google Chat
-
Ratings
MEGA
-
Ratings
Zoom Workplace
8.4
871 Ratings
3% above category average
Live chat00 Ratings00 Ratings9.0853 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Google Chat
-
Ratings
MEGA
-
Ratings
Zoom Workplace
8.8
861 Ratings
12% above category average
User authentication00 Ratings00 Ratings8.8755 Ratings
Participant roles & permissions00 Ratings00 Ratings8.6826 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Chat
-
Ratings
MEGA
-
Ratings
Zoom Workplace
7.9
234 Ratings
5% below category average
Hosted PBX00 Ratings00 Ratings7.9112 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.6138 Ratings
Directory of employee names00 Ratings00 Ratings8.2217 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Chat
-
Ratings
MEGA
-
Ratings
Zoom Workplace
7.9
263 Ratings
6% below category average
Answering rules00 Ratings00 Ratings8.4191 Ratings
Call recording00 Ratings00 Ratings8.6240 Ratings
Call park00 Ratings00 Ratings7.5148 Ratings
Call screening00 Ratings00 Ratings7.7166 Ratings
Message alerts00 Ratings00 Ratings8.0209 Ratings
Business SMS/External Messaging00 Ratings00 Ratings7.9133 Ratings
Voicemail Transcription00 Ratings00 Ratings7.5183 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Google Chat
-
Ratings
MEGA
-
Ratings
Zoom Workplace
8.7
291 Ratings
1% above category average
Mobile app for iOS00 Ratings00 Ratings8.6257 Ratings
Mobile app for Android00 Ratings00 Ratings8.8177 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Google Chat
-
Ratings
MEGA
-
Ratings
Zoom Workplace
8.5
248 Ratings
3% above category average
Centralized communications management00 Ratings00 Ratings8.7199 Ratings
Team messaging00 Ratings00 Ratings8.6215 Ratings
Team document sharing00 Ratings00 Ratings8.4192 Ratings
Call and meeting analytics00 Ratings00 Ratings8.4201 Ratings
Best Alternatives
Google ChatMEGAZoom Workplace
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
SugarSync
SugarSync
Score 4.1 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Google ChatMEGAZoom Workplace
Likelihood to Recommend
9.2
(26 ratings)
9.0
(4 ratings)
8.8
(1019 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
7.6
(25 ratings)
Usability
9.0
(9 ratings)
10.0
(1 ratings)
8.8
(45 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
9.0
(3 ratings)
Support Rating
7.3
(3 ratings)
10.0
(1 ratings)
6.1
(46 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
6.3
(11 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Google ChatMEGAZoom Workplace
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
Read full review
MEGA - The Privacy Company
MEGA is great for storing and syncing files across devices. It has a great web interface, as well as a sync tool for desktop and a mobile app that works very well on iPhone. (I have not used the Android version of the app.) I like the overall usability, as well as some of the features like the QR code and contact list functionality. I like the file versioning and file management features as well. What works less well for me is collaboration with other users, and file sharing among users. I have not been able to find a way to view all files shared with me from other users in the same view as my own files. In fact, when files are shared with me, the only way I have been able to locate them is through Notifications, which is sub-par. I would much prefer to see all shared folders alongside my files, without having to make a copy of the shared folder, thus losing the ability to sync with another user's changes, as well as using up my storage space.
Read full review
Zoom
Zoom Workplace is ideal for any business looking for a communication/collaboration solution. This is more so for businesses with a hybrid workforce. It makes holding virtual meetings and collaboration sessions easy, and teams can participate seamlessly thanks to features such as Zoom Whiteboard, Zoom Teams chat, and Zoom Phone, among others. In a nutshell, Zoom Workplace makes teamwork and productivity easy.
Read full review
Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
Read full review
MEGA - The Privacy Company
  • Mega is very easy to use
  • Mega has a solid referral program unlike others
  • Mega is very secure
Read full review
Zoom
  • Audio quality of phone calls is spot on. Calls are clear and crisp.
  • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
  • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
Read full review
Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
Read full review
MEGA - The Privacy Company
  • Sometimes the download rate drops by a lot, so the downloads take much longer.
Read full review
Zoom
  • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
Read full review
Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
Read full review
MEGA - The Privacy Company
No answers on this topic
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
Read full review
MEGA - The Privacy Company
Clean, contemporary UI that is heavily polished and works great. You can tell they did a lot of user testing with this, and have a top notch UI design team that really cares about the customer. A highly user-friendly service across platforms and form factors, I found their web, desktop and mobile apps to all be impeccably designed and consistent.
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Google
No answers on this topic
MEGA - The Privacy Company
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Google
No answers on this topic
MEGA - The Privacy Company
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Read full review
MEGA - The Privacy Company
While I have never contacted customer support, there is a large user community that has posted solutions on third party websites to a number of common questions like how to share files, and how to access files that have been shared with you. When I received a 40 GB shared file, I was not able to find how to access it until I searched on Google to find a solution, which was easy to find. The large user community helps with support tremendously.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
Implementation Rating
Google
No answers on this topic
MEGA - The Privacy Company
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
Read full review
MEGA - The Privacy Company
The two apps Google Drive and MEGA provided free cloud storage but Google Drive grants just 15 GB not more as free to try, At that time MEGA granted us 50 GB at the beginning of use, which gave us a chance to use it with high capacity.
Read full review
Zoom
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!
Read full review
Contract Terms and Pricing Model
Google
No answers on this topic
MEGA - The Privacy Company
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Google
No answers on this topic
MEGA - The Privacy Company
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Google
No answers on this topic
MEGA - The Privacy Company
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Read full review
MEGA - The Privacy Company
  • Positive ROI
  • Easy to implement
  • Substantial additional free storage with referral program
Read full review
Zoom
  • Cost savings and improvement of call routing switching from land line to Zoom soft phone technology (moved from Verizon)
  • The Business license platform is always evolving and including new technology and tools - without raising our prices - a great business model
  • We were able to drop our separate service for after hours / on-call services and created IVR/queues for handling after hours calls
  • Integration with Outlook and Salesforce and proven to be a time saver for scheduling events and meetings
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.