Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 8.1 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
Google ChatSlack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Google ChatSlack
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
Google ChatSlack
Considered Both Products
Google Chat
Chose Google Chat
Google Hangouts is the better app for saving chats. With Slack, you'll need to buy a premium license and if your team reaches more than 20 members then things can get expensive. Slack may be cheaper initially but as soon as somebody adds new employees or contractors they will …
Chose Google Chat
The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might …
Chose Google Chat
Slack is actually expensive for larger teams, and their free plan has limitations on message history and file storage so that is the we moved to Google Chat.
Chose Google Chat
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, …
Chose Google Chat
It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach …
Chose Google Chat
Google hangout is very easy to install and you do not have to purchase this feature additionally, this comes with the google product. You can use this product even without installing the additional software. You can work while chatting with your colleagues easily. It can work …
Slack
Chose Slack
The level of complexity for Power users is unparalleled in Asana. The only advantage Google Chat has is its linkage with Gmail, another indispensable tool.
Google's meetings are better and connectivity-related issues are fewer.
Microsoft Teams too is similar to Google Chat is …
Chose Slack
Slack is a way better tool as compared to Google Chat or Google Hangout. Pumble gives a Slack alike feel and could be a good option. However, Microsoft Teams can be a tough competitor as Teams has good integrations with all Office products, Outlook, and web conferencing. And …
Chose Slack
GChat is fine, but it doesn't have near the functionality or user-friendly interface that Slack has!
Chose Slack
That time, Google Chat was lacking with many functionalities like, canvas, survey, instant call from the same app etc.,
Chose Slack
Slack offers better chat then Google Chat for mobile devices AWS the Slack chat bot is more informative and efficient to use Azure dev ops and Slack are great to have side by side
Chose Slack
I absolutely hate Microsoft Teams, I dislike Google Chat, I really like Slack. The main reason for that rating boils down to UI and usability. At my company, we have to use teams and chat still when we are interacting with customers or certain other departments within the …
Chose Slack
I think obviously Slack is much much better than Google Chat, in my previous organisation, we used to communicate everything via Google Chat or email or Google meet, it was difficult to manage because those application combined had less options and features than Slack.
Chose Slack
Slack is far for feature rich and collaborative.
Chose Slack

More Intuitive & Simpler Interface – Slack is easier to set up and navigate.
Faster Adoption – No need for complex Microsoft ecosystem integration.
Chose Slack
We did not found the same level of features on all these products. Where Slack is better than other ones, is that you are interacting with other really fast, you can jump in open channels, private channels, be updated about topics and also manage different workspaces. The …
Chose Slack
Slack is still one of the best Chat tools on the market, but Zoom Team Chat (Zoom Workplace) is coming up quickly and overall, provides a great tool that is included at no cost.
I believe that Slack still has some development advantages over the competitors at this point still, …
Chose Slack
Slack is very good for tech stack focused businesses with the automations and notification controls that can be set.
Chose Slack
Surpasses all of these in terms of features and integrations provided. Does a lot more than just internal chats. Way more organization and ability to host a ton of different channels and spaces. Incredibly responsive.
Chose Slack
Slack is hands down the better tool, primarily because of all the easy to use integrations with apps like Google, Salesforce, and others. That way I can use Slack to look at multiple software we use plus collaborate internally without ever having to leave the application. Other …
Chose Slack
Slack is much better to use than the alternatives. It provides rich communication methods with better integrations, threads and attachments. It's also seamless when adding people or modifying a group, which is so common in day to day communications.
However I would say the …
Chose Slack
Slack is the best for me since Slack is secured. Slack is best for businesses when it comes to business related communications. Slack is the best since it's secured as I've mentioned it's impossible for hackers to compromise this tool. Everything is just perfect with Slack …
Chose Slack
Slack has so many more features. They do a great job at delivering what they set out to do.
Chose Slack
Every platform offers distinct ease of use. Slack has given me that, the other platform also offers different usage and has their limitation. Oftentimes, we use these platform depending on how it suits us. But mostly, Slack offers us features that suits mostly of our needs so …
Chose Slack
Discord is basically designed for gaming communities, while Slack is for professional and workplace communication. Also Slack is known for its integrations with third-party tools where Discord actually does not.
Chose Slack
Slack is better in all aspects such as I can join channels related to my specific role, projects, or interests. I can communicate with colleagues, share updates, and ask questions. I can attach documents, images, or code snippets to conversations. I can contribute to ongoing …
Features
Google ChatSlack
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.3
27 Ratings
8% above category average
Slack
8.2
515 Ratings
7% above category average
Task Management8.115 Ratings8.1342 Ratings
Gantt Charts8.310 Ratings6.961 Ratings
Scheduling8.717 Ratings8.0288 Ratings
Workflow Automation7.213 Ratings8.4317 Ratings
Mobile Access9.126 Ratings9.4496 Ratings
Search9.124 Ratings8.4498 Ratings
Visual planning tools7.513 Ratings7.8210 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.8
27 Ratings
10% above category average
Slack
8.8
524 Ratings
10% above category average
Chat9.827 Ratings9.7524 Ratings
Notifications9.427 Ratings9.1520 Ratings
Discussions8.625 Ratings9.4509 Ratings
Surveys8.918 Ratings8.2331 Ratings
Internal knowledgebase8.916 Ratings7.8329 Ratings
Integrates with GoToMeeting8.08 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts8.216 Ratings8.7182 Ratings
Integrates with Outlook9.07 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
8.7
27 Ratings
10% above category average
Slack
8.6
496 Ratings
9% above category average
Versioning8.718 Ratings8.2257 Ratings
Video files7.824 Ratings8.7445 Ratings
Audio files8.023 Ratings8.8435 Ratings
Document collaboration8.522 Ratings8.2347 Ratings
Access control9.219 Ratings8.3337 Ratings
Advanced security features9.420 Ratings8.4291 Ratings
Integrates with Google Drive8.116 Ratings9.0211 Ratings
Device sync9.525 Ratings9.1368 Ratings
Best Alternatives
Google ChatSlack
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
Stackby
Stackby
Score 9.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatSlack
Likelihood to Recommend
9.0
(27 ratings)
9.3
(524 ratings)
Likelihood to Renew
8.0
(2 ratings)
9.8
(24 ratings)
Usability
9.0
(9 ratings)
9.1
(138 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
7.3
(3 ratings)
8.5
(67 ratings)
Implementation Rating
-
(0 ratings)
8.3
(4 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Google ChatSlack
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
Read full review
Salesforce
Slack is definitely well suited according to my experience of using it for over 6 years to be the best platform to have short quick huddles and catch up sessions with your team, More especially if your work environment is a WFH set up. you can easily direct message a colleague regarding something that needs quick attention. making calls is easy and you can basically present a presentation to your team quickly and easy by sharing your screen with them easily. its basically the future
Read full review
Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
Read full review
Salesforce
  • Slack workflows which helps to automate day to day or weekly tasks
  • Slack Huddle which helps to communicate within the app and also the chat is saved in thread
  • Slack To Do Lists which helps to manage small projects
  • Slack Canvas to keep the whole team on the same page
Read full review
Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
Read full review
Salesforce
  • Wish I could organize my "save for later" items into folders. It would be nice to store all of the golden nuggets of information I learn. Even better if we could export it out into a word doc to turn into a real article or resource!
  • Use AI to help us find themes around topics and prepare a summary every week/end of day/month so that the entire team can absorb all conversations into one clean space
Read full review
Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
Read full review
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Salesforce
At the basic surface, Slack does deliver everything we need - easy to handle, easy to understand. But, as I said earlier, there are the more complex parts which demand more of us and some of them even lack information about how to be used, which is frustrating. If we could have maybe a section with instructions, or maybe if you make the features easier to use, it would be awesome.
Read full review
Reliability and Availability
Google
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Performance
Google
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Read full review
Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Read full review
Implementation Rating
Google
No answers on this topic
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
Read full review
Salesforce
Slack: It's easy to strike up a chat right away with one-click calls or huddles. By simply pressing the call button, both users are involved without the need to arrange a meeting. Microsoft Teams: With calendar invites, time slot choices, and numerous confirmation processes, scheduling even a basic one-on-one meeting can feel laborious.
Read full review
Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Read full review
Salesforce
  • Slack has significantly improved communication within the organization by providing a platform for quick and instant messaging.
  • Teams can easily collaborate on different projects with Slack’s channels.
  • We have to use Google Drive to send large videos. Would have been good if it could be spent through Slack.
Read full review
ScreenShots