Dropbox vs. Google Drive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.6 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Google Drive
Score 8.6 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
DropboxGoogle Drive
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
DropboxGoogle Drive
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Community Pulse
DropboxGoogle Drive
Considered Both Products
Dropbox
Chose Dropbox
Dropbox offers a simpler, fast and reliable file synchronization.
Chose Dropbox
Dropbox makes it easier to share files with clients outside my organization.
Chose Dropbox
Google Drive is slower and less reliably syncs. But it is excellent as a collaboration tool and permissions are incredibly easy to resolve. If we need to work in the cloud on written, sheet, or presentation documents, my preference is on Google Drive and their ecosystem.

WeTrans…
Chose Dropbox
Dropbox and OneDrive share many similar features. OneDrive excels in integration with other Microsoft products, but this can make the platform feel clunkier and more unwieldly. Dropbox excels in providing a suite of simple, easy to use tools that get the job done. The platform …
Chose Dropbox
This platform is easy to use and is a reliable source for data storage .
Chose Dropbox
Dropbox is much better for file reliability, large asset management, and creative team workflows. It's definitely more reliable for file syncing (especially large files)
Chose Dropbox
All of these product offer reliable cloud storage and file sharing capabilities but Dropbox is easy to use,fast file synchronization and smooth user experience.Team members were able to adopt it quickly with minimal training. Compared to other products it provide more …
Chose Dropbox
Dropbox does everything the others do that we need, and is fast, trouble-free, and offers document signing.
Chose Dropbox
Dropbox has similar characteristics as Microsoft SharePoint. Both have the ability to share files and access them from multiple devices. Both offer upgrades to higher levels of storage capacity. I tend to use Dropbox more for personal files or ones that I want to share outside …
Chose Dropbox
We looked at several solutions for file sharing and found Dropbox to have the most options and functions that we require.
Chose Dropbox
I can work on InDesign need to download them
Chose Dropbox
Regarding the core syncing experience on macOS, Dropbox has been rock-solid and the best among the ones I listed here. Also, it provides a native Linux client, which makes it more cross-platform. I do still use iCloud and Google Drive for other purposes. But for the main file …
Chose Dropbox
The other platform has too many limitations on the storage end, and since I was already a client of Dropbox, it was easier to stay with the same platform.
Chose Dropbox
easier and what we need is all in one place
Chose Dropbox
Hate to be a broken record but it all goes back to ease of use and doing business. OneDrive and iCloud have extra steps to give access and it becomes cumbersome
Chose Dropbox
Years ago I used Flickrr to share my photos. Dropbox was easier to use 13 years ago and I've been very satisfied ever since.
Chose Dropbox
Dropbox has the best value to feature ratio- and is so much more responsive and reliable than Google Drive- it is almost unusable for storing large media files especially folders of files!
Chose Dropbox
I find that Dropbox works best for me, because I'm able to simply visit a website, drop off my files, and create a shareable link. Everything in Dropbox is more organised and quicker than the other products I've used - at least, in my experience.
Chose Dropbox
Dropbox ergonomy is better & makes it easy to navigate in the app
Chose Dropbox
We still use both, but we use Dropbox more for media files (photos, videos, photoshop files etc.) due to it's enhanced searching, organization and visual layout.
Chose Dropbox
I prefer Dropbox due to the amount of features available as well as the esthetic of the platform. It just feels more premium & capable than some of it's competitors. It also is able to organize a lot easier. I have found the mobile usability to be far superior than some other …
Chose Dropbox
Dropbox is more well-rounded as far as capabilities. The other is geared more towards documents.
Google Drive
Chose Google Drive
I used Dropbox before, but I selected Google Drive because it is more easy for daily work and team collaboration. It allows multiple users to edit documents at the same time and works well with Google Docs, Sheets, and Slides. File sharing is simple, and it helps our team work …
Chose Google Drive
I used to use Teams and it's not so good.
Chose Google Drive
Dropbox is way too expensive for what it is and I have had sync issues with it before. Onedrive is pushed too hard by Microsoft and I don't like feeling like I'm "forced" to use a product and I've also had sync issues. SugarSync I used sometime back and I just didn't like the …
Chose Google Drive
Dropbox is better, and we also use that, but it costs money. Google Drive makes it easier to save files among JUST my sales team, so we adopted it as it was easier to share an Excel file and each edit it together by doing so. Google Drive was free to use as well.
Chose Google Drive
it really helps us stay organized
Chose Google Drive
I think the way in which Google Drive allows collaboration on documents in a live way is far better than the way in Microsoft products do it and I find it much easier to work in a Google Drive enviroment companred to Microsoft 365 so I would always choose it over this option
Chose Google Drive
Box is something we tested but google ease of use won us over
Chose Google Drive
I feel like Google is a lot more affordable and though it would be nice to buy these products to use, drive provides what I need to meet my KPIs.
Chose Google Drive
Google Drive is more accessible and doesn't require additional implementation, downloading, and synchronization. You need a Google account. It makes it the first-choice instrument when working with non-technically savvy team members or clients. There are no complicated …
Chose Google Drive
I had significantly used these drives as well in my professional career as compared to Google Drive: Dropbox offers excellent file synchronization but as compared to Google Drive it seriously lacks dives unmatched ability in document editing. As well as its integration with …
Chose Google Drive
Compared to Microsoft Sharepoint, the interface and learning curve for Google Drive are better mainly because the solution is much simpler and focuses on doing the basics well.
Chose Google Drive
Since my official accounts are on Gmail and it has a paid service, So accessing Google Drive is easier. The cost is also less compared to other services.
Chose Google Drive
In terms of price, accessibility and ease of use, Google Drive is way better compared to other platforms like WeShare and others.
Chose Google Drive
Google Drive is more feature rich, it has stronger search capabilities and it's simple and intuitive to use.
Chose Google Drive
The most indeed reason is the security provided by Google. Every other company can provide lots of cloud space but my sensitive data is the key so, secure system is my first priority.

As I am tech person i feel its very easy to use and lot of features that make it better than …
Chose Google Drive
One drive is a little bit better because you can save it as a Word document. I currently use the paid version which allows access to all the Microsoft Office features. I have used the unpaid version and this was an issue due to HIPPA compliance. Working with medical records …
Chose Google Drive
Feature-wise, Google Drive is at the bottom of its peers. However, due to its Google Mail user base, Google Drive has wide acceptance and penetration. Its ease-of-use feature is probably somewhere in the middle, lower than Dropbox but higher than OneDrive. It is free but so are …
Chose Google Drive
Apple Drive dosn't offer that much storage and doesn't provide vast features with collaborative tools like docs , spreadsheet and forms etc. Google drive also allows you to search for files and folders that contain certain words in their title or content in any perticular file. …
Chose Google Drive
Google Drive is much easier to use and does not require hassle to upload files. Most people have a Google account as a gmail for example and this adds value rather than using a platform such as Tresorit. The reminders Google Drive provides when you reach a certain limit of …
Chose Google Drive
Price, costs/benefits ratio is excellent, comparing with others products. This facilitating access and use by a large number of people, with a fair price and with all the support of google behind. When compared to other products, the price, ease of implementation, and multiple …
Chose Google Drive
We are also a Microsoft school in addition to GSuite. The Microsoft products don't seem to flow as well in my opinion. I also have had serious synchronization issues with OneDrive. I found OneDrive a little more difficult to navigate when looking for files within folders. …
Chose Google Drive
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, …
Chose Google Drive
The free plan takes Google Drive at the top of the stack, paying nothing you can store data up to 15GB. This could be really important for a startup that has to consider how to manage the initial budget. I selected Google Drive because I had already a Google account, before …
TrustRadius Insights
DropboxGoogle Drive
Highlights

TrustRadius
Research Team Insight
Published

Features
DropboxGoogle Drive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.1
Ratings
3% below category average
Google Drive
8.2
Ratings
2% below category average
Versioning8.60 Ratings8.40 Ratings
Video files7.60 Ratings7.40 Ratings
Audio files8.10 Ratings8.00 Ratings
Document collaboration8.40 Ratings8.90 Ratings
Access control8.40 Ratings7.70 Ratings
File search7.60 Ratings7.80 Ratings
Device sync8.30 Ratings8.90 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.3
Ratings
4% below category average
Google Drive
8.4
Ratings
3% below category average
User and role management7.70 Ratings8.80 Ratings
File organization8.80 Ratings7.60 Ratings
Device management8.40 Ratings8.70 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.3
Ratings
4% below category average
Google Drive
8.8
Ratings
2% above category average
Performance8.20 Ratings9.00 Ratings
Reliability8.60 Ratings8.90 Ratings
Storage Reports8.00 Ratings8.50 Ratings
Best Alternatives
DropboxGoogle Drive
Small Businesses
SugarSync
SugarSync
Score 3.8 out of 10
SugarSync
SugarSync
Score 3.8 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxGoogle Drive
Likelihood to Recommend
8.8
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
10.0
(0 ratings)
Usability
8.8
(0 ratings)
8.7
(0 ratings)
Availability
8.9
(0 ratings)
10.0
(0 ratings)
Performance
8.6
(0 ratings)
9.0
(0 ratings)
Support Rating
7.1
(0 ratings)
1.1
(0 ratings)
In-Person Training
9.1
(0 ratings)
9.0
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
8.0
(0 ratings)
Configurability
8.0
(0 ratings)
6.0
(0 ratings)
Ease of integration
9.1
(0 ratings)
5.0
(0 ratings)
Product Scalability
7.9
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
8.2
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
DropboxGoogle Drive
Likelihood to Recommend
Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
Read full review
Suppose you require quick access to files across multiple systems. Real-time collaboration on Google Docs, Slides, and Sheets. You don’t have to send ten different versions of the same file back and forth. One person can write a document in Los Angeles, and someone in Tokyo can be on at the same time and see their edits as they make them.
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Pros
  • Ensures documents are up to date, even with multiple users accessing the same documents.
  • I love that if a team member accidentally deletes a file, I can find it and restore it.
  • I like that I can edit from the web or have the app downloaded.
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  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
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Cons
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
  • Advanced File Search, personally I find it uncomfortable to search for files with specific extensions within my drive in Google Drive, the interface is not very clear and the search options are limited, making this work tedious.
  • In applications like Google Sheets, the number of cells is extremely small, which limits the amount of information that can be saved, this makes the tool focus on small files.
  • Inherited permissions, it happens to me that in certain shared files when analyzing the permissions granted to the participants some of them are left with owner permissions without having given such property, that point is confusing so I would like the interface to be clearer.
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Likelihood to Renew
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
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Usability
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Reliability and Availability
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
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Always available
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Performance
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Support Rating
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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In-Person Training
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
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The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Online Training
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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No answers on this topic
Implementation Rating
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Alternatives Considered
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Read full review
Apple Drive dosn't offer that much storage and doesn't provide vast features with collaborative tools like docs , spreadsheet and forms etc. Google drive also allows you to search for files and folders that contain certain words in their title or content in any perticular file. therefore search is very deep and reliable and hepls to access your data easily
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Scalability
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
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I have always been able to access
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Return on Investment
  • I access my Dropbox account from anywhere—any computer, my smartphone —is very accessible while still secure.
  • I would like it to be more editable with existing projects. This could be just me.
  • I would like it to integrate better with other systems, such as email and Office.
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  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives