TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Drive

    Score8.7 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    Kaseya VSA

    Score8.3 out of 10
    N/AKaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A
    Pricing
    Google DriveKaseya VSA
    Editions & Modules
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Google DriveKaseya VSA
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for students, educators, and non profit organizations.—
    More Pricing Information
    Community Pulse
    Google DriveKaseya VSA
    Considered Both Products
    Google
    Chose Google Drive
    Google Drive and Dropbox have very similar functionality. I liked Google Drive better because it was easier to integrate with my existing Gmail and other Google apps. It also automatically coexists on any Android phone or tablet and can automatically backup your pictures. It …
    Incentivized
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    120 Answers
    81%
    Would buy again
    13 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    114 Answers
    88%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    117 Answers
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    81 Answers
    93%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    93 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    Google DriveKaseya VSA
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Drive and Kaseya VSA
    Feature
    Google Drive
    8.4
    221 Ratings
    0% above category average
    Kaseya VSA
    -
    Ratings
    Versioning8.7195 Ratings00 Ratings
    Video files7.8190 Ratings00 Ratings
    Audio files8.3184 Ratings00 Ratings
    Document collaboration9.0218 Ratings00 Ratings
    Access control8.0216 Ratings00 Ratings
    File search8.1220 Ratings00 Ratings
    Device sync8.9205 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Google Drive and Kaseya VSA
    Feature
    Google Drive
    8.6
    215 Ratings
    1% below category average
    Kaseya VSA
    -
    Ratings
    User and role management9.0202 Ratings00 Ratings
    File organization8.0213 Ratings00 Ratings
    Device management8.799 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Google Drive and Kaseya VSA
    Feature
    Google Drive
    8.9
    214 Ratings
    3% above category average
    Kaseya VSA
    -
    Ratings
    Performance9.2212 Ratings00 Ratings
    Reliability9.0214 Ratings00 Ratings
    Storage Reports8.587 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of Google Drive and Kaseya VSA
    Feature
    Google Drive
    -
    Ratings
    Kaseya VSA
    7.5
    1 Ratings
    5% above category average
    Virtualization monitoring00 Ratings8.01 Ratings
    IT Asset Discovery00 Ratings7.01 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Google Drive and Kaseya VSA
    Feature
    Google Drive
    -
    Ratings
    Kaseya VSA
    6.7
    13 Ratings
    6% below category average
    Remote monitoring00 Ratings9.013 Ratings
    Network device monitoring00 Ratings8.013 Ratings
    Activity Monitoring00 Ratings8.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of Google Drive and Kaseya VSA
    Feature
    Google Drive
    -
    Ratings
    Kaseya VSA
    7.5
    12 Ratings
    11% above category average
    Patch Management00 Ratings8.012 Ratings
    Policy-based automation00 Ratings9.012 Ratings
    Remote Access
    Comparison of Remote Access features of Google Drive and Kaseya VSA
    Feature
    Google Drive
    -
    Ratings
    Kaseya VSA
    6.8
    1 Ratings
    3% below category average
    Attended device access00 Ratings8.01 Ratings
    Unattended device access00 Ratings8.01 Ratings
    Virtual device access00 Ratings9.01 Ratings
    Multiple-display support00 Ratings1.01 Ratings
    Multiple concurrent sessions00 Ratings8.01 Ratings
    Best Alternatives
    Google DriveKaseya VSA
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google DriveKaseya VSA
    Likelihood to Recommend
    8.5
    (224 ratings)
    8.0
    (30 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    10.0
    (1 ratings)
    Usability
    8.8
    (54 ratings)
    8.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (49 ratings)
    5.5
    (8 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google DriveKaseya VSA
    Likelihood to Recommend
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Kaseya
    If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
    Read full review
    Pros
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Kaseya
    • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
    • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
    • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
    Incentivized
    Read full review
    Cons
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Kaseya
    • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
    • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Kaseya
    Excellent product with easy learning curve
    Incentivized
    Read full review
    Usability
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Kaseya
    I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    Always available
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Performance
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Support Rating
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    Kaseya
    It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
    Incentivized
    Read full review
    In-Person Training
    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Implementation Rating
    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
    Read full review
    Kaseya
    No answers on this topic
    Alternatives Considered
    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
    Read full review
    Kaseya
    There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
    Incentivized
    Read full review
    Scalability
    Google
    I have always been able to access
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Return on Investment
    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
    Read full review
    Kaseya
    • It has increased the efficiency of operational tasks for our technicians
    • It has change the speed at which we are able to deploy updates and software patches
    • It caused us to spend additional money on more security tools due to concern from breaches
    Incentivized
    Read full review
    ScreenShots

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives