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Google Workspace vs. Mimecast Email & Collaboration Threat Protection vs. Zoho Mail

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    Mimecast Email & Collaboration Threat Protection

    Score8.7 out of 10
    N/AThe Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A

    Zoho Mail

    Score9.2 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    Google WorkspaceMimecast Email & Collaboration Threat ProtectionZoho Mail
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    No answers on this topic
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    Google WorkspaceMimecast Email & Collaboration Threat ProtectionZoho Mail
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Google WorkspaceMimecast Email & Collaboration Threat ProtectionZoho Mail
    Considered Multiple Products
    Google
    Chose Google Workspace
    I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which …
    Incentivized
    Chose Google Workspace
    Google Workspace is your all in one go-to tool. No other product offers the versatility and a large selection of tools like Google workspace does. Gmail is incredibly faster than any other email client available out there, and some tools like Google Spreadsheets have replaced …
    Incentivized
    Chose Google Workspace
    Google Workspace [(formerly G Suite)] shares many features with it's alternatives. Ultimately, we chose Google Workspace, for now, due to it's superior spam filtering and the feedback we receive from our employees on ease of use using the tools. In addition, the 3rd party …
    Incentivized
    Mimecast
    Chose Mimecast Email & Collaboration Threat Protection
    There are many solutions out there that provide email security - I know Sophos and Proofpoint are other solutions we have looked into. Mimecast has been a partner for many years and has really done the job well.
    Barracuda is another provider that has been known for a long time …
    Incentivized
    Zoho
    Chose Zoho Mail
    We found Googles offering to be a better fit for our company. Budget friendly, integrated quickly and easily with the CRM and far easier to sort and label emails when compared to Zoho Mail.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    58 Answers
    93%
    Would buy again
    81 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    98%
    Delivers good value for the price
    80 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    57 Answers
    98%
    Happy with the feature set
    85 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    94%
    Lived up to sales and marketing promises
    68 Answers
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    46 Answers
    93%
    Implementation went as expected
    71 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Google WorkspaceMimecast Email & Collaboration Threat ProtectionZoho Mail
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Google Workspace and Mimecast Email & Collaboration Threat Protection and Zoho Mail
    Feature
    Google Workspace
    -
    Ratings
    Mimecast Email & Collaboration Threat Protection
    7.6
    93 Ratings
    10% below category average
    Zoho Mail
    8.5
    7 Ratings
    1% above category average
    Anti-malware00 Ratings8.089 Ratings9.57 Ratings
    Customizability00 Ratings7.392 Ratings9.17 Ratings
    Data Loss Protection00 Ratings6.774 Ratings7.96 Ratings
    Threat Detection00 Ratings7.987 Ratings7.06 Ratings
    Sandboxing00 Ratings8.380 Ratings6.53 Ratings
    End-to-End Encryption00 Ratings7.978 Ratings10.06 Ratings
    Management Tools00 Ratings7.289 Ratings9.57 Ratings
    Best Alternatives
    Google WorkspaceMimecast Email & Collaboration Threat ProtectionZoho Mail
    Small Businesses
    Google Workspace Essentials
    Score9.4 out of 10
    Sophos Email
    Score8.9 out of 10
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    Apache OpenOffice
    Score9.3 out of 10
    Sophos Email
    Score8.9 out of 10
    Sophos Email
    Score8.9 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Google WorkspaceMimecast Email & Collaboration Threat ProtectionZoho Mail
    Likelihood to Recommend
    8.3
    (121 ratings)
    8.3
    (106 ratings)
    8.5
    (7 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    8.4
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (12 ratings)
    7.7
    (81 ratings)
    8.9
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    2.2
    (12 ratings)
    6.1
    (8 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.9
    (42 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google WorkspaceMimecast Email & Collaboration Threat ProtectionZoho Mail
    Likelihood to Recommend
    Google
    Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof.
    Incentivized
    Read full review
    Mimecast
    If you're using the Microsoft 365 ecosystem, Mimecast Email Security CI is a must-have, as it adds an extra layer of email security. With advanced email threat detection capabilities, this tool handles internal threat incidents, ransomware, and phishing, and is effective at scanning attachments and URLs. It is a reliable/effective email security solution for business.
    Incentivized
    Read full review
    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
    Read full review
    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
    Read full review
    Mimecast
    • Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
    • Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
    • Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
    • Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.
    Incentivized
    Read full review
    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
    Read full review
    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    Mimecast
    • I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
    • The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
    • Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.
    Incentivized
    Read full review
    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
    Read full review
    Mimecast
    There is no question as to the value of the product to the business and the disruption of changing vendors would not be worth any savings possibly achieved by switching.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Google
    Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves.
    Incentivized
    Read full review
    Mimecast
    Mimecast advanced email security is an excellent tool, and even better, all the tools can be accessed from a single console. One thing I love about Mimecast is that when you add features to your account, they are automatically added to your console, which you already have experience with. No need to learn a new console.
    Incentivized
    Read full review
    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Mimecast
    Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    Google
    No answers on this topic
    Mimecast
    Pages need to consistently load quickly. Sometimes good, sometimes not.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
    Read full review
    Mimecast
    When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
    Incentivized
    Read full review
    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
    Read full review
    In-Person Training
    Google
    No answers on this topic
    Mimecast
    We did not have in-person training. All was done through meetings and on phone.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Google
    No answers on this topic
    Mimecast
    Training was good from Mimecast as well as the Mimecast knowledgebase.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Google
    nothing to say
    Read full review
    Mimecast
    Easy to set up and configure, but did have Mimecast assistance.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
    Incentivized
    Read full review
    Mimecast
    Mimecast Advanced Email Security is FAR superior. Sophos practically gave us the email for free and we still didn't want it. Sophos also does not do both Gateway and API properly. Mimecast Advanced Email Security's AI-Powered net is next level.
    Incentivized
    Read full review
    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
    Read full review
    Scalability
    Google
    No answers on this topic
    Mimecast
    The solution continues to grow and add features.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Professional Services
    Google
    No answers on this topic
    Mimecast
    Professional services for our setup was excellent, quick and knowledgeable.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
    Read full review
    Mimecast
    • Enhanced email security across the business.
    • This product has reduced the risk of being hit by malware/phishing; Mimecast has been holding emails efficiently after reviewing emails.
    • The reporting side is practical, helps create a business case for the product, and shows its worth.
    Incentivized
    Read full review
    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
    Read full review
    ScreenShots

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat