GoTo Resolve vs. Helpjuice
GoTo Resolve vs. Helpjuice
Product | Rating | Most Used By | Product Summary | Starting Price |
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GoTo Resolve | N/A | GoTo Resolve is an all-in-one IT management and support software built for today's small-to-medium-sized businesses. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster—all in one place. It combines remote monitoring and management capabilities with remote access and support, conversational ticketing, and zero trust architecture into a single consolidated platform. It is presented by the vendor as… | $0 for 3 agents and unlimited endpoints | |
Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A |
GoTo Resolve | Helpjuice | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Prices are listed per month and billed annually. Month to month contracts are also available MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | ||||||||||||||
More Pricing Information |
GoTo Resolve | Helpjuice | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Management Tasks |
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Remote Access |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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GoTo Resolve | Helpjuice | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
GoTo Resolve | Helpjuice | |
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Likelihood to Recommend | 8.7 (97 ratings) | 8.5 (3 ratings) |
Likelihood to Renew | 8.7 (15 ratings) | - (0 ratings) |
Usability | 9.3 (78 ratings) | - (0 ratings) |
Availability | 8.9 (2 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.3 (6 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (4 ratings) | - (0 ratings) |
GoTo Resolve | Helpjuice | |
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Likelihood to Recommend | ![]() GoTo (formerly LogMeIn)
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Pros | ![]() GoTo (formerly LogMeIn)
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Cons | ![]() GoTo (formerly LogMeIn)
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Likelihood to Renew | ![]() GoTo (formerly LogMeIn)
| Helpjuice No answers on this topic |
Usability | ![]() GoTo (formerly LogMeIn)
| Helpjuice No answers on this topic |
Reliability and Availability | ![]() GoTo (formerly LogMeIn)
| Helpjuice No answers on this topic |
Performance | ![]() GoTo (formerly LogMeIn)
| Helpjuice No answers on this topic |
Support Rating | ![]() GoTo (formerly LogMeIn)
| Helpjuice No answers on this topic |
Implementation Rating | ![]() GoTo (formerly LogMeIn)
| Helpjuice No answers on this topic |
Alternatives Considered | ![]() GoTo (formerly LogMeIn)
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Return on Investment | ![]() GoTo (formerly LogMeIn)
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ScreenShots | GoTo Resolve Screenshots | Helpjuice Screenshots |