TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Webex Events (formerly Socio)

    Score8.9 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
    Pricing
    GoTo MeetingWebex Events (formerly Socio)
    Editions & Modules
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    No answers on this topic
    Offerings
    Pricing Offerings
    GoTo MeetingWebex Events (formerly Socio)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.—
    More Pricing Information
    Community Pulse
    GoTo MeetingWebex Events (formerly Socio)
    Considered Both Products
    GoTo formerly LogMeIn
    Chose GoTo Meeting
    We use Cisco Webex Events as well for various meeting needs. It really just depends on the client and what they want us to use or what they are familiar with. It's nice to be able to have various platforms to use to conduct business. I feel they are all similar in what they …
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    260 Answers
    96%
    Would buy again
    71 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    239 Answers
    99%
    Delivers good value for the price
    68 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    277 Answers
    99%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    185 Answers
    97%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    222 Answers
    97%
    Implementation went as expected
    65 Answers
    Features
    GoTo MeetingWebex Events (formerly Socio)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Meeting and Webex Events (formerly Socio)
    Feature
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    Webex Events (formerly Socio)
    -
    Ratings
    High quality audio8.8406 Ratings00 Ratings
    High quality video8.7399 Ratings00 Ratings
    Low bandwidth requirements7.0374 Ratings00 Ratings
    Mobile support8.0321 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GoTo Meeting and Webex Events (formerly Socio)
    Feature
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Webex Events (formerly Socio)
    -
    Ratings
    Desktop sharing8.2397 Ratings00 Ratings
    Whiteboards8.1271 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Meeting and Webex Events (formerly Socio)
    Feature
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Webex Events (formerly Socio)
    9.6
    17 Ratings
    14% above category average
    Calendar integration8.0354 Ratings10.01 Ratings
    Meeting initiation8.4385 Ratings10.01 Ratings
    Integrates with social media7.7197 Ratings10.01 Ratings
    Record meetings / events8.1361 Ratings9.516 Ratings
    Slideshows8.1311 Ratings9.01 Ratings
    Event registration00 Ratings9.215 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Meeting and Webex Events (formerly Socio)
    Feature
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Webex Events (formerly Socio)
    9.3
    16 Ratings
    11% above category average
    Live chat8.3357 Ratings9.316 Ratings
    Audience polling8.1260 Ratings9.415 Ratings
    Q&A8.4284 Ratings9.216 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Meeting and Webex Events (formerly Socio)
    Feature
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    Webex Events (formerly Socio)
    9.4
    15 Ratings
    9% above category average
    User authentication8.0329 Ratings9.515 Ratings
    Participant roles & permissions8.2353 Ratings9.115 Ratings
    Confidential attendee list8.2289 Ratings9.615 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of GoTo Meeting and Webex Events (formerly Socio)
    Feature
    GoTo Meeting
    -
    Ratings
    Webex Events (formerly Socio)
    8.7
    20 Ratings
    1% above category average
    Responsive Design for Web Access00 Ratings8.720 Ratings
    Mobile Application00 Ratings8.720 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.720 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of GoTo Meeting and Webex Events (formerly Socio)
    Feature
    GoTo Meeting
    -
    Ratings
    Webex Events (formerly Socio)
    8.7
    17 Ratings
    3% above category average
    Branding options00 Ratings8.715 Ratings
    Attendee list export00 Ratings8.817 Ratings
    Virtual Event
    Comparison of Virtual Event features of GoTo Meeting and Webex Events (formerly Socio)
    Feature
    GoTo Meeting
    -
    Ratings
    Webex Events (formerly Socio)
    9.3
    22 Ratings
    15% above category average
    Registration, RSVP, and ticketing00 Ratings9.018 Ratings
    Email marketing00 Ratings10.01 Ratings
    Livestreaming00 Ratings8.919 Ratings
    Audience engagement00 Ratings9.122 Ratings
    Event recording00 Ratings9.419 Ratings
    Virtual booths00 Ratings9.318 Ratings
    Networking00 Ratings9.319 Ratings
    Event analytics00 Ratings9.620 Ratings
    Best Alternatives
    GoTo MeetingWebex Events (formerly Socio)
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Whova
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo MeetingWebex Events (formerly Socio)
    Likelihood to Recommend
    8.3
    (441 ratings)
    8.8
    (74 ratings)
    Likelihood to Renew
    7.5
    (51 ratings)
    9.1
    (2 ratings)
    Usability
    4.9
    (35 ratings)
    6.4
    (1 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (52 ratings)
    6.4
    (2 ratings)
    Online Training
    7.3
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (8 ratings)
    -
    (0 ratings)
    Configurability
    4.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    3.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GoTo MeetingWebex Events (formerly Socio)
    Likelihood to Recommend
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Cisco
    WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    Cisco
    • Sometimes I feel like it uses too many resources and makes my computer go slower
    • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
    • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Performance
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
    Read full review
    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.