GreenRope vs. Keap

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GreenRope
Score 6.1 out of 10
Small Businesses (1-50 employees)
GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.
$149
Per Month [Unlimited Users]
Keap
Score 8.0 out of 10
N/A
Keap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.
$199
per month
Pricing
GreenRopeKeap
Editions & Modules
Starter
$149
Per Month [Unlimited Users]
Prime
$199
Per Month [Unlimited Users]
Pro
$249
Per Month [Unlimited Users]
Premium
$299
Per Month [Unlimited Users]
Powerhouse
$349
Per Month [Unlimited Users]
Supreme
$449
Per Month [Unlimited Users]
Ultimate
$699
Per Month [Unlimited Users]
Pro
$199.00
per month
Max
$289.00
per month
Max Classic
Contact Us
per year
Offerings
Pricing Offerings
GreenRopeKeap
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$399 Per AccountOptional
Additional DetailsAll price plans include unlimited users, unlimited emails, and all features.All plans with 1 user and 500 contacts. The price is $30.00 for each additional user.
More Pricing Information
Community Pulse
GreenRopeKeap
Considered Both Products
GreenRope
Chose GreenRope
Infusionsoft. Promised of lots of power. Got lots of "No"s when asking for anything non standard.

Compared with a dozen others. My favorite.
Chose GreenRope
GreenRope really got our attention because it's a full featured system at every price point. We are a small business with a small budget - but we wanted a system that would still let us think BIG! The setup fee was within for our budget, and the monthly fee is very reasonable. …
Chose GreenRope
Infusionsoft was the only other system that I had looked at and really considered. In my opinion, GreenRope is very comparable with Infusionsoft, but better suited for new and/or growing businesses because it's easy to use, 3-hours of training is provided to help you customize …
Chose GreenRope
I use some of these softwares in conjunction with GreenRope. Simply put, one software cannot do everything. So I still like to use a combination of WordPress-centric software for my ecommerce. I use Edgar to schedule my social media only because it allows me to keep a library …
Chose GreenRope
Much easier to use. I can do it myself and don't have to use experts. Finally the cost is perfect for my start up.
Chose GreenRope
At the time I selected GreenRope for our business, Hatchbuck wasn't an option but Infusionsoft and HubSpot were. Since then, I have included Hatchbuck in my analyses for customers who are selecting new CRM/Marketing Automation software. Greenrope has all the functionality that …
Keap
Chose Keap
  • The diverse set of offerings. Infusionsoft has a broad array of functions for small to mid-size businesses.
  • Cost-effectiveness. Infusionsoft offers a variety of packages at a reasonable price.
  • Integrations. Infusionsoft is easily connected to Gmail, your merchant services …
Top Pros
Top Cons
TrustRadius Insights
GreenRopeKeap
Highlights

TrustRadius
Research Team Insight
Published

Both GreenRope and Keap are extensively employed by diverse organizations for managing customer journeys and automating sales and marketing processes. GreenRope users report utilizing the platform across whole organizations, emphasizing its CRM functionalities and integrating marketing and auto-marketing for various team-specific strategies including sales, executive, and marketing teams. They highlight the system’s efficacy in streamlining operations from new client communications to email campaigns and internal project management, particularly valuable for comprehensive lead management and the aid in tracking customer interactions across various communication channels.

Conversely, Keap is praised for its robust automation capabilities which significantly save time for businesses, focusing similarly on CRM, marketing automation, and organizing contacts. Users appreciate capabilities for detailed client categorizations that support targeted marketing actions and automated follow-ups. Keap is favored for its scalability, serving both small businesses and large enterprises, handling extensive customer databases, and allowing for the automation of complex business activities including payment processing and marketing sequence designing.

Although both platforms serve well in CRM and marketing automation, the choice between GreenRope and Keap may depend on specific business needs such as preference for ease of use with Keap’s intuitive design over GreenRope’s deeper customizability and integrability. Users of both services appreciate the extensive support features and the capacity of both services to scale with a business’s growth.

Features
GreenRopeKeap
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
GreenRope
8.4
13 Ratings
9% above category average
Keap
-
Ratings
Customer data management / contact management9.613 Ratings00 Ratings
Workflow management9.112 Ratings00 Ratings
Territory management8.36 Ratings00 Ratings
Opportunity management9.811 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.511 Ratings00 Ratings
Contract management3.85 Ratings00 Ratings
Quote & order management8.99 Ratings00 Ratings
Interaction tracking9.812 Ratings00 Ratings
Channel / partner relationship management6.64 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
GreenRope
9.7
12 Ratings
25% above category average
Keap
-
Ratings
Case management9.812 Ratings00 Ratings
Call center management9.78 Ratings00 Ratings
Help desk management9.810 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
GreenRope
9.2
13 Ratings
20% above category average
Keap
-
Ratings
Lead management8.912 Ratings00 Ratings
Email marketing9.613 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
GreenRope
9.7
13 Ratings
25% above category average
Keap
7.7
29 Ratings
2% below category average
Task management9.613 Ratings8.720 Ratings
Billing and invoicing management9.88 Ratings7.516 Ratings
Reporting9.811 Ratings6.927 Ratings
Automated CRM activity logging00 Ratings6.41 Ratings
Sales pipeline management00 Ratings9.11 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
GreenRope
8.9
12 Ratings
16% above category average
Keap
-
Ratings
Forecasting8.89 Ratings00 Ratings
Pipeline visualization8.310 Ratings00 Ratings
Customizable reports9.512 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
GreenRope
8.4
13 Ratings
11% above category average
Keap
-
Ratings
Custom fields9.213 Ratings00 Ratings
Custom objects8.210 Ratings00 Ratings
Scripting environment7.04 Ratings00 Ratings
API for custom integration9.110 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
GreenRope
8.6
11 Ratings
3% above category average
Keap
-
Ratings
Single sign-on capability8.66 Ratings00 Ratings
Role-based user permissions8.610 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
GreenRope
9.0
11 Ratings
21% above category average
Keap
-
Ratings
Social data9.011 Ratings00 Ratings
Social engagement9.011 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
GreenRope
9.2
7 Ratings
25% above category average
Keap
-
Ratings
Marketing automation9.07 Ratings00 Ratings
Compensation management9.57 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
GreenRope
7.8
9 Ratings
4% above category average
Keap
-
Ratings
Mobile access7.89 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
GreenRope
-
Ratings
Keap
7.1
150 Ratings
8% below category average
WYSIWYG email editor00 Ratings8.950 Ratings
Dynamic content00 Ratings8.847 Ratings
Landing pages00 Ratings6.3134 Ratings
A/B testing00 Ratings6.310 Ratings
Mobile optimization00 Ratings7.0124 Ratings
Email deliverability reporting00 Ratings7.4149 Ratings
List management00 Ratings8.3147 Ratings
Triggered drip sequences00 Ratings9.049 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
GreenRope
-
Ratings
Keap
7.9
151 Ratings
0% above category average
Lead nurturing automation00 Ratings8.1146 Ratings
Lead scoring and grading00 Ratings6.8128 Ratings
Data quality management00 Ratings7.0129 Ratings
Automated sales alerts and tasks00 Ratings8.3138 Ratings
Automated follow-ups00 Ratings9.11 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
GreenRope
-
Ratings
Keap
7.7
89 Ratings
12% above category average
Calendaring00 Ratings8.488 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
GreenRope
-
Ratings
Keap
6.3
148 Ratings
24% below category average
Dashboards00 Ratings7.155 Ratings
Standard reports00 Ratings5.5144 Ratings
Custom reports00 Ratings6.2136 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
GreenRope
-
Ratings
Keap
6.0
142 Ratings
26% below category average
API00 Ratings6.2126 Ratings
Role-based workflow & approvals00 Ratings7.1108 Ratings
Customizability00 Ratings6.7138 Ratings
Third-party software integrations00 Ratings7.31 Ratings
Mobile app for sales & marketing automation00 Ratings5.51 Ratings
Best Alternatives
GreenRopeKeap
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Nimble
Nimble
Score 6.6 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Agile CRM
Agile CRM
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GreenRopeKeap
Likelihood to Recommend
8.9
(23 ratings)
8.1
(209 ratings)
Likelihood to Renew
8.8
(8 ratings)
9.0
(40 ratings)
Usability
6.6
(4 ratings)
5.3
(25 ratings)
Availability
-
(0 ratings)
9.1
(6 ratings)
Performance
8.2
(1 ratings)
9.1
(6 ratings)
Support Rating
7.3
(2 ratings)
9.0
(26 ratings)
In-Person Training
-
(0 ratings)
9.1
(6 ratings)
Online Training
-
(0 ratings)
8.6
(7 ratings)
Implementation Rating
8.2
(1 ratings)
8.0
(8 ratings)
Configurability
-
(0 ratings)
2.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(3 ratings)
Vendor post-sale
-
(0 ratings)
6.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
GreenRopeKeap
Likelihood to Recommend
GreenRope
There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
Read full review
Keap
Keap is very good at contact management and automation creation but weaker at email campaign creation. I was particularly interested in a function where when manually entering a new contact, you are then able to email that contact using a premade HTML template. It will currently not do this. There is a workaround, but it is unnecessarily ponderous.
Read full review
Pros
GreenRope
  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
Read full review
Keap
  • Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
  • Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
  • Updates: Keap is constantly providing more and better solutions!
Read full review
Cons
GreenRope
  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
Read full review
Keap
  • More articles and videos on how to use the various functions of Keap
  • Having representatives designated to certain regions or companies for a point of contact when help is needed
  • More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions
Read full review
Likelihood to Renew
GreenRope
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
Read full review
Keap
We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
Read full review
Usability
GreenRope
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
Read full review
Keap
You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
Read full review
Reliability and Availability
GreenRope
No answers on this topic
Keap
There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
Read full review
Performance
GreenRope
No answers on this topic
Keap
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
Read full review
Support Rating
GreenRope
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
Read full review
Keap
Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
Read full review
In-Person Training
GreenRope
No answers on this topic
Keap
I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.
Read full review
Online Training
GreenRope
No answers on this topic
Keap
The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.
Read full review
Implementation Rating
GreenRope
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Read full review
Keap
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
Read full review
Alternatives Considered
GreenRope
We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
Read full review
Keap
Keap is fast. The learning curve is shorter and they have an academy for learning with videos quite extensive that explain a lot of different scenarios, specially when you need to customize scenarios of automations and segments. Is cheaper if you consider that this services CRM + Mailing don´t come often in one package and the realiability to send mails is quite good.
Read full review
Scalability
GreenRope
No answers on this topic
Keap
You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
Read full review
Return on Investment
GreenRope
  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
Read full review
Keap
  • Automation has allowed us to be more engaged and invested in our customers by reminding us about birthdays and other important events in their lives so that we can celebrate with them.
  • We lacked the manpower to sell and distribute orders online before setting up the payments and automation features. We now collect $5k+ a week in lost sales through online ordering.
  • List cleaning functionality and engagment settings have allowed us to run a 40-50% email open rate that allows us to create an engaged community around local events and opportunities as well as sales and special offerings.
Read full review
ScreenShots

GreenRope Screenshots

Screenshot of GreenRope DashboardScreenshot of Drag-and-Drop Customer JourneyScreenshot of Drag-and-Drop Email EasyBuilderScreenshot of Contact Record with custom user-defined data fieldsScreenshot of Workflow ManagementScreenshot of Opportunities Tracking

Keap Screenshots

Screenshot of a Keap invoiceScreenshot of Screenshot of the entire sales pipeline displayed in one view.