What users are saying about
137 Ratings
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Top Rated
693 Ratings
137 Ratings
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Score 8.5 out of 100

Webexpenses

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Top Rated
693 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Harvest

Harvest salt or immediate need for a replacement time tracking system that had become out of financial reach. It was a simple solution that everyone in our organization picked up really quickly. For myself at the administrative level, I have had no trouble adding clients, adjusting tasks, migrating tasks and running reports.I am unsure as to the best practices at this time for a particular clients that have very specific price rate associated to very specific roles, it will still list the roles that we do not want in the drop-down menu and I would really like to eliminate that. I do not want room for error or for any particular user to pick the wrong task. It still lists them as non-billable but there are no non-billable hours associated to that client, so we don’t need those at all on the drop down.
Anonymous | TrustRadius Reviewer

Webexpenses

Rather than having to hold onto my receipts until month-end, have to scan them in (which could be multiple pages), fill out a spreadsheet of the expenses incurred during that month, compile it as an email then send it over to my line manager, and accounts, I can simply take a picture of a receipt, let the system auto-generate the claim with a small amount of input from myself and send it to the relevant person. I can then track it as it gets paid back to myself. It's suited to scenarios where multiple monthly expenses are incurred and even when there are just a few. I believe it suits all situations and there is nothing it cannot be adapted for.
Avnish Pankhania | TrustRadius Reviewer

Pros

Harvest

  • Offers several options on using the tool, for example, you can use the app on your phone, the app for desktop, or simply have the website open.
  • The timer integrates with other platforms. For example, our team uses Asana as our project management tool. Now, in real-time, I can know which projects my team is working on and whether we're implementing good time management strategies to meet our goals.
  • The summary break downs are wonderful! You can view an individual's hours as well as project hours. There are even notifications you could receive when your team is getting close to reaching the allotted time for a client's project.
Sarah Porter | TrustRadius Reviewer

Webexpenses

  • Everything is effortless and straightforward, and the overall experience of using the website (or the app) is much more seamless and enjoyable.
  • The platform allows us to automatically import the items by syncing with our credit card provider, which is particularly handy
  • On the app you can take photos of your receipts and the OCR will automatically import the right fields in your claim.
Anonymous | TrustRadius Reviewer

Cons

Harvest

  • Sometimes it can be difficult to find the item that you're looking for, as there are tabs for time, projects, team, reports etc. and it's not always clear where the item you're looking for will be housed.
  • It would be nice if things could be broken out more clearly by department, as sometimes the entire organization will be added to a new project when really only a couple of people should have.
Laura Cain | TrustRadius Reviewer

Webexpenses

  • One of the main issues we find is that some users find it difficult to navigate. Large expense claims can take quite a while to complete so we recommend either compiling claims as you go, or submitting more frequent smaller claims
  • The system doesn't give a warning when fuel rates expire. This means that users are not able to claim mileage as they don't have a valid fuel rate associated with their vehicle. This is the single most common cause when people tell me the system isn't working.
  • It is not always clear when a receipt has been added to the claim as there are various ways of doing it. The save button could be more obvious on some screens.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Harvest

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 8.2
Based on 1 answer
Not much desire to use any alternative.
Anonymous | TrustRadius Reviewer

Usability

Harvest

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 8.5
Based on 320 answers
It is easy to use. Scan/photograph your receipt, check and enter the details, add to a claim, starting one if necessary, submit the claim. The fact I can do all of this from my phone on a relatively lightweight app is a positive. I can check and track my claims on the web portal when I want.
Anonymous | TrustRadius Reviewer

Support Rating

Harvest

Harvest 8.5
Based on 26 answers
I have not actually had any customer support issues as the product just works for me and I have not needed it. So using that as the basis of making my assessment on support I would reckon the team are pretty responsive and attentive to customer needs. I have only used the solution on Chrome and Android so have no idea what the experience is like on other browsers or phone operating systems.
Marc Duke | TrustRadius Reviewer

Webexpenses

Webexpenses 8.6
Based on 238 answers
I only have experience of our internal support team and they seem to be pretty well informed of how Webexpenses works and how to support us as users by answering our questions. I have not had any direct support from the Webexpenses team so am not able to comment on that specifically.
Anonymous | TrustRadius Reviewer

Online Training

Harvest

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 6.0
Based on 1 answer
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Harvest

Harvest is significantly better than Jira. I think Jira's is not originally intended to be used as a time logging/management system, but we had been previously using it as that. It was much clunkier, and many employees had a difficult time using it as a user interface goes.Harvest is much more user friendly and has simplified the daily time-logging process for everyone in our office
Tegan Jenner | TrustRadius Reviewer

Webexpenses

I actually researched several products that were similar to Webexpenses. I can't even remember their names, but I chose Webexpenses because of the ability to customize practically everything. Instead of using proper GL account names, I was able to attach slang that is used by the users to the correct GL account so the users didn't have to learn all of the GL account names.
Anonymous | TrustRadius Reviewer

Return on Investment

Harvest

  • Harvest has improved our payment schedules. Since we switched, we get paid for projects much sooner.
  • Harvest has saved us a ton of time with payroll. We are able to track our users time and pay them appropriately based on their billable hours.
  • Harvest is becoming a lifesaver around tax time. The reporting features have allowed us to pull reports for our tax accountant.
Brian Alonzo | TrustRadius Reviewer

Webexpenses

  • As a end user, it has provided a positive impact as it's enabled me to spend as little time as possible in order to complete my request.
  • For my manager, it has provided a positive impact as they were able to review and approve my requests in a matter of seconds so they can get back to their job.
  • For the HR and finance teams, it has provided a positive impact as it seems that the system is fully managed and requires minimal admin on the behalf of these internal teams.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Harvest

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webexpenses

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250*

* starting price for implementation.

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