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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    KnowBe4 Security Awareness Training

    Score9 out of 10
    N/AKnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances risk management through personalized training and automation. With…

    $2.79

    per seat

    Pricing
    HCL BigFixKnowBe4 Security Awareness Training
    Editions & Modules
    No answers on this topic
    SAT Advanced 501-1000 Monthly Pricing 3 Year
    $2.79
    per seat
    SAT Advanced 251-500 Monthly Pricing 3 Year
    $2.96
    per seat
    SAT Advanced 101-250 Monthly Pricing 3 Year
    $3.19
    per seat
    SAT Advanced 51-100 Monthly Pricing 3 Year
    $3.40
    per seat
    SAT Advanced 25-50 Monthly Pricing 3 Year
    $3.75
    per seat
    Offerings
    Pricing Offerings
    HCL BigFixKnowBe4 Security Awareness Training
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing listed is for SAT Advanced. Other levels available. For organizations with over 1,000 seats, get a quote.
    More Pricing Information
    Community Pulse
    HCL BigFixKnowBe4 Security Awareness Training
    Considered Both Products
    HCLSoftware
    No answer on this topic
    KnowBe4
    Chose KnowBe4 Security Awareness Training
    I have used other training mechanisms and this is the most user friendly and interactive. It also gives different mediums of training which make it more interesting for everyone's training level.
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    98%
    Would buy again
    673 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    639 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    99%
    Happy with the feature set
    679 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    532 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    572 Answers
    Features
    HCL BigFixKnowBe4 Security Awareness Training
    Security
    Comparison of Security features of HCL BigFix and KnowBe4 Security Awareness Training
    Feature
    HCL BigFix
    -
    Ratings
    KnowBe4 Security Awareness Training
    8.7
    350 Ratings
    0% above category average
    Single sign-on capability00 Ratings8.8312 Ratings
    Role-based user permissions00 Ratings8.7338 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of HCL BigFix and KnowBe4 Security Awareness Training
    Feature
    HCL BigFix
    -
    Ratings
    KnowBe4 Security Awareness Training
    8.2
    382 Ratings
    4% below category average
    Training Content Library00 Ratings8.6379 Ratings
    Multilingual Training Content00 Ratings8.4215 Ratings
    Training Gamification00 Ratings7.4316 Ratings
    Industry-Specific Security Training00 Ratings7.6334 Ratings
    Individualized Security Training Plans00 Ratings8.1324 Ratings
    Phishing Simulations00 Ratings9.2377 Ratings
    Security Reporting00 Ratings8.6367 Ratings
    Integration with Security Tech Stack00 Ratings8.1219 Ratings
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    HCL BigFixKnowBe4 Security Awareness Training
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    Avast CloudCare
    Score10 out of 10
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    Medium-sized Companies
    Action1
    Score9.4 out of 10
    Hoxhunt
    Score8.9 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    Proofpoint Security Awareness Training
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixKnowBe4 Security Awareness Training
    Likelihood to Recommend
    9.0
    (5 ratings)
    9.1
    (727 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (56 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (215 ratings)
    Availability
    -
    (0 ratings)
    9.6
    (20 ratings)
    Performance
    -
    (0 ratings)
    9.6
    (21 ratings)
    Support Rating
    6.0
    (3 ratings)
    7.8
    (260 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (5 ratings)
    Online Training
    -
    (0 ratings)
    9.5
    (17 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.3
    (24 ratings)
    Configurability
    -
    (0 ratings)
    8.9
    (16 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.1
    (39 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (21 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.6
    (17 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.6
    (16 ratings)
    User Testimonials
    HCL BigFixKnowBe4 Security Awareness Training
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    KnowBe4
    I think the most important factor is that our risk has decreased significantly among staff. Our staff is well below the industry (Education) benchmark in terms of users that are "prone to phishing". We also have multiple instances over the years where employees have stopped real efforts to access data illegally or an attempt to take funds from our institution
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    KnowBe4
    • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
    • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
    • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
    • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    KnowBe4
    • Many items in the library aren't applicable to our use case, and it's sometimes difficult to filter out what I'm looking for.
    • I don't love the training dashboard, but maybe that's just a "me" thing.
    • Setting up groups can be tedious.
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    No answers on this topic
    KnowBe4
    No question, KnowBe4 Security Awareness Training is a great value to our organization. Properly training our users in the proper use of email and how to be aware of possible dangerous emails is incredibly important now. Also, training users in the best practices for phone calls, as well as internet browsing can prevent data or information from being stolen or exposed. Users have even benefited when using their personal devices as a result of the trainings they have received at work.
    Incentivized
    Read full review
    Usability
    HCLSoftware
    No answers on this topic
    KnowBe4
    The training videos we have access to are high quality, and provide a wide variety. The Inside Man videos has a cult following within our organization, and has driven a much greater interest in security awareness. And KB4's willingness to negotiate pricing for us as a nonprofit has been very valuable to us as well.
    Incentivized
    Read full review
    Reliability and Availability
    HCLSoftware
    No answers on this topic
    KnowBe4
    There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
    Incentivized
    Read full review
    Performance
    HCLSoftware
    No answers on this topic
    KnowBe4
    Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    KnowBe4
    Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
    Incentivized
    Read full review
    In-Person Training
    HCLSoftware
    No answers on this topic
    KnowBe4
    Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
    Incentivized
    Read full review
    Online Training
    HCLSoftware
    No answers on this topic
    KnowBe4
    confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
    Read full review
    Implementation Rating
    HCLSoftware
    No answers on this topic
    KnowBe4
    The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
    Incentivized
    Read full review
    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    KnowBe4
    KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    HCLSoftware
    No answers on this topic
    KnowBe4
    I was not involved in the pricing, billing or contract terms.
    Incentivized
    Read full review
    Scalability
    HCLSoftware
    No answers on this topic
    KnowBe4
    The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
    Incentivized
    Read full review
    Professional Services
    HCLSoftware
    No answers on this topic
    KnowBe4
    The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    KnowBe4
    • There is really no way one can make all the needed trainings with in house resources anymore! The cost for this would be way way more than that of any platform!
    • There is no way to even calculate the damage a company would suffer in case of a cybersecurity breach! So the cost for the use of the KnowBe4 Security Awareness Training platform if minimal compared to that of a possible breach!
    • The cost of creating content for security awareness training is no longer realistic for a company. This is really no option, and it is in no way comparable to the cost of access to the training material available in the KnowBe4 Security Awareness Training platform. Also the training content needs to be constantly updated!
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability

    KnowBe4 Security Awareness Training Screenshots

    Screenshot of The Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of A security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of The AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of The AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.