HelpWire vs. ISL Light
HelpWire vs. ISL Light
Product | Rating | Most Used By | Product Summary | Starting Price |
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HelpWire | N/A | HelpWire is a remote desktop service that provides remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can access clients' computers for swifter issue resolution and eliminating the need for costly, time-consuming on-site visits. HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring… | $0 | |
ISL Light | Small Businesses (1-50 employees) | ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. ISL Light allows the operator to invite a client to join a support session by typing in a unique session code, or to start the remote support session directly from live chat software. The software is translated in 28 languages and used across… | $34.90 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | The product is free of charge, no Ads, no extra fees | — | ||||||||||||||
More Pricing Information |
HelpWire | ISL Light | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Remote Administration |
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Remote Access |
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HelpWire | ISL Light | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | ConnectWise ScreenConnect Score 9.0 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Manager Score 8.4 out of 10 | Remote Desktop Services Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpWire | ISL Light | |
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Likelihood to Recommend | 10.0 (2 ratings) | 9.0 (35 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (2 ratings) |
Usability | 10.0 (1 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
HelpWire | ISL Light | |
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Likelihood to Recommend | Electronic Team, Inc. | ISL Online |
Pros | Electronic Team, Inc. | ISL Online |
Cons | Electronic Team, Inc. | ISL Online |
Likelihood to Renew | Electronic Team, Inc. No answers on this topic | ISL Online |
Usability | Electronic Team, Inc. | ISL Online |
Support Rating | Electronic Team, Inc. No answers on this topic | ISL Online |
Alternatives Considered | Electronic Team, Inc. | ISL Online |
Return on Investment | Electronic Team, Inc. | ISL Online |
ScreenShots | HelpWire Screenshots | ISL Light Screenshots |