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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Streak

    Score7.7 out of 10
    N/AStreak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets, and thread splitter. Streak is used by a range of different teams: Sales, Product Dev, Deal Flow, Fundraising, Support, Hiring, and Real Estate.

    $49

    per month billed annually per user

    Pricing
    Highrise CRM (discontinued)PipedriveStreak
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Pro
    $49
    per month billed annually per user
    Pro
    $59
    per month per user
    Pro+
    $69
    per month billed annually per user
    Pro+
    $89
    per month per user
    Enterprise
    $129
    per month billed annually per user
    Enterprise
    $159
    per month per user
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)PipedriveStreak
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.Includes email tracking, link tracking, email sharing, snippets, and mail merge (up to 50/day)
    More Pricing Information
    Community Pulse
    Highrise CRM (discontinued)PipedriveStreak
    Considered Multiple Products
    Discontinued Products
    No answer on this topic
    Pipedrive Inc.
    No answer on this topic
    Rewardly Inc.
    Chose Streak
    Pipedrive is somehow "disconnected from the rest of the world" being a standalone app (the last time I used it was three years ago, that may have changed.) Salesforce is over-complicated and cumbersome for the "discovery" part of the sales process. Streak is straightforward to …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    Highrise CRM (discontinued)PipedriveStreak
    Sales Force Automation
    Comparison of Sales Force Automation features of Highrise CRM (discontinued) and Pipedrive and Streak
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Streak
    -
    Ratings
    Customer data management / contact management00 Ratings8.724 Ratings00 Ratings
    Workflow management00 Ratings7.821 Ratings00 Ratings
    Territory management00 Ratings6.514 Ratings00 Ratings
    Opportunity management00 Ratings8.365 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.864 Ratings00 Ratings
    Contract management00 Ratings8.317 Ratings00 Ratings
    Quote & order management00 Ratings7.314 Ratings00 Ratings
    Interaction tracking00 Ratings8.521 Ratings00 Ratings
    Channel / partner relationship management00 Ratings7.116 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Highrise CRM (discontinued) and Pipedrive and Streak
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Streak
    -
    Ratings
    Case management00 Ratings4.76 Ratings00 Ratings
    Call center management00 Ratings1.15 Ratings00 Ratings
    Help desk management00 Ratings3.16 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Highrise CRM (discontinued) and Pipedrive and Streak
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Streak
    -
    Ratings
    Lead management00 Ratings7.549 Ratings00 Ratings
    Email marketing00 Ratings7.613 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Highrise CRM (discontinued) and Pipedrive and Streak
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Streak
    -
    Ratings
    Task management00 Ratings7.964 Ratings00 Ratings
    Billing and invoicing management00 Ratings4.15 Ratings00 Ratings
    Reporting00 Ratings8.263 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Highrise CRM (discontinued) and Pipedrive and Streak
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Streak
    -
    Ratings
    Forecasting00 Ratings7.719 Ratings00 Ratings
    Pipeline visualization00 Ratings8.268 Ratings00 Ratings
    Customizable reports00 Ratings7.516 Ratings00 Ratings
    Customization
    Comparison of Customization features of Highrise CRM (discontinued) and Pipedrive and Streak
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Streak
    -
    Ratings
    Custom fields00 Ratings8.664 Ratings00 Ratings
    Custom objects00 Ratings8.554 Ratings00 Ratings
    Scripting environment00 Ratings1.04 Ratings00 Ratings
    API for custom integration00 Ratings7.646 Ratings00 Ratings
    Security
    Comparison of Security features of Highrise CRM (discontinued) and Pipedrive and Streak
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Streak
    -
    Ratings
    Single sign-on capability00 Ratings6.112 Ratings00 Ratings
    Role-based user permissions00 Ratings7.360 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Highrise CRM (discontinued) and Pipedrive and Streak
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Streak
    -
    Ratings
    Social data00 Ratings1.15 Ratings00 Ratings
    Social engagement00 Ratings1.15 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Highrise CRM (discontinued) and Pipedrive and Streak
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Streak
    -
    Ratings
    Marketing automation00 Ratings3.67 Ratings00 Ratings
    Compensation management00 Ratings3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Highrise CRM (discontinued) and Pipedrive and Streak
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Streak
    -
    Ratings
    Mobile access00 Ratings8.261 Ratings00 Ratings
    Best Alternatives
    Highrise CRM (discontinued)PipedriveStreak
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)PipedriveStreak
    Likelihood to Recommend
    9.0
    (10 ratings)
    8.0
    (72 ratings)
    7.0
    (14 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (25 ratings)
    6.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.5
    (15 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Highrise CRM (discontinued)PipedriveStreak
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Rewardly Inc.
    If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Rewardly Inc.
    • The e-mail tracking feature is easy to use and very handy.
    • The snippets feature are very good, have shortcuts to use and save a lot of time.
    • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Rewardly Inc.
    • Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
    • Having a Dashboard rather than being a tab in your email might add to its usability.
    • Automated progression through the stages
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Rewardly Inc.
    No answers on this topic
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Rewardly Inc.
    It's not super intuitive and can get messy more quickly than I think it should. Once you start collaborating with multiple people, it gets hard to keep track of things and doesn't have a great process for that type of teamwork.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Rewardly Inc.
    They do a great job of explaining the product beforehand so support interaction is not needed as much.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Rewardly Inc.
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Rewardly Inc.
    HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    Rewardly Inc.
    • It has helped me save time on reaching out to people thinking that they didn't get my first email.
    • It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
    • Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot