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HipChat (discontinued) vs. Ideagen Collaboration Portal

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A

    Ideagen Collaboration Portal

    Score9.1 out of 10
    N/AIdeagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.

    $10

    per user/per month

    Pricing
    HipChat (discontinued)Ideagen Collaboration Portal
    Editions & Modules
    No answers on this topic
    Huddle
    $10
    per user/per month
    Huddle Plus
    Contact sales team
    Huddle Premier
    Contact sales team
    Offerings
    Pricing Offerings
    HipChat (discontinued)Ideagen Collaboration Portal
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    HipChat (discontinued)Ideagen Collaboration Portal
    Project Management
    Comparison of Project Management features of HipChat (discontinued) and Ideagen Collaboration Portal
    Feature
    HipChat (discontinued)
    7.3
    106 Ratings
    5% below category average
    Ideagen Collaboration Portal
    7.2
    6 Ratings
    7% below category average
    Mobile Access7.397 Ratings6.46 Ratings
    Search7.2103 Ratings6.56 Ratings
    Task Management00 Ratings9.16 Ratings
    Gantt Charts00 Ratings9.01 Ratings
    Scheduling00 Ratings4.53 Ratings
    Workflow Automation00 Ratings4.52 Ratings
    Visual planning tools00 Ratings10.01 Ratings
    Communication
    Comparison of Communication features of HipChat (discontinued) and Ideagen Collaboration Portal
    Feature
    HipChat (discontinued)
    7.3
    132 Ratings
    8% below category average
    Ideagen Collaboration Portal
    8.8
    5 Ratings
    10% above category average
    Chat7.7132 Ratings10.03 Ratings
    Notifications7.7130 Ratings4.54 Ratings
    Discussions6.5110 Ratings9.03 Ratings
    Surveys7.834 Ratings9.01 Ratings
    Internal knowledgebase7.043 Ratings10.04 Ratings
    Integrates with GoToMeeting7.023 Ratings9.01 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings10.01 Ratings
    Integrates with Outlook00 Ratings9.02 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of HipChat (discontinued) and Ideagen Collaboration Portal
    Feature
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    Ideagen Collaboration Portal
    7.6
    6 Ratings
    5% below category average
    Video files6.585 Ratings7.35 Ratings
    Audio files6.873 Ratings6.45 Ratings
    Access control6.660 Ratings6.56 Ratings
    Advanced security features5.949 Ratings10.05 Ratings
    Integrates with Google Drive6.027 Ratings8.01 Ratings
    Device sync6.055 Ratings7.34 Ratings
    Versioning00 Ratings9.16 Ratings
    Document collaboration00 Ratings6.56 Ratings
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    HipChat (discontinued)Ideagen Collaboration Portal
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    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
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    User Ratings
    HipChat (discontinued)Ideagen Collaboration Portal
    Likelihood to Recommend
    6.8
    (133 ratings)
    9.1
    (6 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.2
    (8 ratings)
    8.2
    (1 ratings)
    Support Rating
    7.1
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    7.2
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    HipChat (discontinued)Ideagen Collaboration Portal
    Likelihood to Recommend
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Ideagen
    If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Ideagen
    • Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
    • Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
    • Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Ideagen
    • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
    • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
    • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Ideagen
    No answers on this topic
    Usability
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Ideagen
    Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Ideagen
    No answers on this topic
    Implementation Rating
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Ideagen
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Ideagen
    We liked how simple it was to use. And the feature set it offered was more in line with our needs than the alternatives we looked at
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Ideagen
    No answers on this topic
    Return on Investment
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    Ideagen
    • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
    • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
    • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
    Incentivized
    Read full review
    ScreenShots

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

    Ideagen Collaboration Portal Screenshots

    Screenshot of Document collaborationScreenshot of Document approval trackingScreenshot of Mobile apps that support remote productivityScreenshot of Android & iOS apps to stay connected while on the moveScreenshot of Huddle Overview