HipChat (discontinued) vs. Kintone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Pricing
HipChat (discontinued)Kintone
Editions & Modules
No answers on this topic
Professional Subscription
$24
per month per user
Offerings
Pricing Offerings
HipChat (discontinued)Kintone
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
More Pricing Information
Community Pulse
HipChat (discontinued)Kintone
Features
HipChat (discontinued)Kintone
Project Management
Comparison of Project Management features of Product A and Product B
HipChat (discontinued)
7.3
106 Ratings
6% below category average
Kintone
-
Ratings
Mobile Access7.397 Ratings00 Ratings
Search7.2103 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
HipChat (discontinued)
7.3
132 Ratings
9% below category average
Kintone
-
Ratings
Chat7.7132 Ratings00 Ratings
Notifications7.7130 Ratings00 Ratings
Discussions6.5110 Ratings00 Ratings
Surveys7.834 Ratings00 Ratings
Internal knowledgebase7.043 Ratings00 Ratings
Integrates with GoToMeeting7.023 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HipChat (discontinued)
6.3
95 Ratings
24% below category average
Kintone
-
Ratings
Video files6.585 Ratings00 Ratings
Audio files6.873 Ratings00 Ratings
Access control6.660 Ratings00 Ratings
Advanced security features5.949 Ratings00 Ratings
Integrates with Google Drive6.027 Ratings00 Ratings
Device sync6.055 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HipChat (discontinued)
-
Ratings
Kintone
8.3
9 Ratings
6% above category average
Customer data management / contact management00 Ratings9.76 Ratings
Workflow management00 Ratings9.29 Ratings
Territory management00 Ratings8.54 Ratings
Opportunity management00 Ratings8.54 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.04 Ratings
Contract management00 Ratings7.03 Ratings
Quote & order management00 Ratings7.54 Ratings
Channel / partner relationship management00 Ratings9.33 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HipChat (discontinued)
-
Ratings
Kintone
9.0
7 Ratings
15% above category average
Case management00 Ratings9.67 Ratings
Help desk management00 Ratings8.56 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HipChat (discontinued)
-
Ratings
Kintone
8.0
2 Ratings
3% above category average
Lead management00 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HipChat (discontinued)
-
Ratings
Kintone
8.9
9 Ratings
14% above category average
Task management00 Ratings9.06 Ratings
Reporting00 Ratings8.89 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HipChat (discontinued)
-
Ratings
Kintone
8.1
8 Ratings
6% above category average
Pipeline visualization00 Ratings8.34 Ratings
Customizable reports00 Ratings8.08 Ratings
Customization
Comparison of Customization features of Product A and Product B
HipChat (discontinued)
-
Ratings
Kintone
8.9
11 Ratings
15% above category average
Custom fields00 Ratings9.211 Ratings
Custom objects00 Ratings9.09 Ratings
API for custom integration00 Ratings8.65 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HipChat (discontinued)
-
Ratings
Kintone
8.5
2 Ratings
12% above category average
Marketing automation00 Ratings8.52 Ratings
Platform
Comparison of Platform features of Product A and Product B
HipChat (discontinued)
-
Ratings
Kintone
9.3
6 Ratings
20% above category average
Mobile access00 Ratings9.36 Ratings
Security
Comparison of Security features of Product A and Product B
HipChat (discontinued)
-
Ratings
Kintone
9.5
10 Ratings
12% above category average
Role-based user permissions00 Ratings9.510 Ratings
Best Alternatives
HipChat (discontinued)Kintone
Small Businesses
Kintone
Kintone
Score 9.7 out of 10
Salesflare
Salesflare
Score 10.0 out of 10
Medium-sized Companies
Kintone
Kintone
Score 9.7 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HipChat (discontinued)Kintone
Likelihood to Recommend
6.8
(133 ratings)
9.7
(58 ratings)
Likelihood to Renew
9.8
(2 ratings)
10.0
(8 ratings)
Usability
7.2
(8 ratings)
9.4
(16 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
7.1
(7 ratings)
9.4
(46 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
8.4
(3 ratings)
6.8
(4 ratings)
Configurability
-
(0 ratings)
9.0
(43 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(2 ratings)
Ease of integration
7.6
(8 ratings)
10.0
(2 ratings)
Product Scalability
7.2
(10 ratings)
10.0
(2 ratings)
Professional Services
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
HipChat (discontinued)Kintone
Likelihood to Recommend
Discontinued Products
Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review
Kintone
I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
Read full review
Pros
Discontinued Products
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Read full review
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Cons
Discontinued Products
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Read full review
Kintone
  • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
  • More visuals would be great! I love seeing the data visually, and so does my board.
  • That's all I can think of - I really do enjoy the program.
Read full review
Likelihood to Renew
Discontinued Products
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
Read full review
Usability
Discontinued Products
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Read full review
Kintone
I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
Read full review
Reliability and Availability
Discontinued Products
No answers on this topic
Kintone
Never had an issue with this.
Read full review
Performance
Discontinued Products
No answers on this topic
Kintone
Pages load quickly, no issues with response time
Read full review
Support Rating
Discontinued Products
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Read full review
Kintone
I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
Read full review
Online Training
Discontinued Products
No answers on this topic
Kintone
The training was seamless and easy to follow
Read full review
Implementation Rating
Discontinued Products
I don't have insights as I was not a part of the implementation. However, I love the end product
Read full review
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
Read full review
Alternatives Considered
Discontinued Products
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Read full review
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Contract Terms and Pricing Model
Discontinued Products
No answers on this topic
Kintone
Should be multiple pricing packages.
Read full review
Scalability
Discontinued Products
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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Kintone
I could see this work for all departments if implemented correctly.
Read full review
Professional Services
Discontinued Products
No answers on this topic
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
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Return on Investment
Discontinued Products
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Read full review
Kintone
  • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
  • It allows a few of our employees to work remotely, which was essentially impossible prior.
  • We can see raw data for success/failure rates, which we actively use in our employee review process.
Read full review
ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile