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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    Pricing
    HipChat (discontinued)Kintone
    Editions & Modules
    No answers on this topic
    Professional Subscription
    $24
    per month per user
    Offerings
    Pricing Offerings
    HipChat (discontinued)Kintone
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
    More Pricing Information
    Community Pulse
    HipChat (discontinued)Kintone
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Kintone
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    56 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    50 Answers
    Features
    HipChat (discontinued)Kintone
    Project Management
    Comparison of Project Management features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    7.3
    106 Ratings
    5% below category average
    Kintone
    -
    Ratings
    Mobile Access7.397 Ratings00 Ratings
    Search7.2103 Ratings00 Ratings
    Communication
    Comparison of Communication features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    7.3
    132 Ratings
    8% below category average
    Kintone
    -
    Ratings
    Chat7.7132 Ratings00 Ratings
    Notifications7.7130 Ratings00 Ratings
    Discussions6.5110 Ratings00 Ratings
    Surveys7.834 Ratings00 Ratings
    Internal knowledgebase7.043 Ratings00 Ratings
    Integrates with GoToMeeting7.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    Kintone
    -
    Ratings
    Video files6.585 Ratings00 Ratings
    Audio files6.873 Ratings00 Ratings
    Access control6.660 Ratings00 Ratings
    Advanced security features5.949 Ratings00 Ratings
    Integrates with Google Drive6.027 Ratings00 Ratings
    Device sync6.055 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    -
    Ratings
    Kintone
    8.3
    9 Ratings
    6% above category average
    Customer data management / contact management00 Ratings9.76 Ratings
    Workflow management00 Ratings9.29 Ratings
    Territory management00 Ratings8.54 Ratings
    Opportunity management00 Ratings8.54 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.04 Ratings
    Contract management00 Ratings7.03 Ratings
    Quote & order management00 Ratings7.54 Ratings
    Channel / partner relationship management00 Ratings9.33 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    -
    Ratings
    Kintone
    9.0
    7 Ratings
    16% above category average
    Case management00 Ratings9.67 Ratings
    Help desk management00 Ratings8.56 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    -
    Ratings
    Kintone
    8.0
    2 Ratings
    3% above category average
    Lead management00 Ratings8.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    -
    Ratings
    Kintone
    8.9
    9 Ratings
    14% above category average
    Task management00 Ratings9.06 Ratings
    Reporting00 Ratings8.89 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    -
    Ratings
    Kintone
    8.1
    8 Ratings
    6% above category average
    Pipeline visualization00 Ratings8.34 Ratings
    Customizable reports00 Ratings8.08 Ratings
    Customization
    Comparison of Customization features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    -
    Ratings
    Kintone
    8.9
    11 Ratings
    15% above category average
    Custom fields00 Ratings9.211 Ratings
    Custom objects00 Ratings9.09 Ratings
    API for custom integration00 Ratings8.65 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    -
    Ratings
    Kintone
    8.5
    2 Ratings
    12% above category average
    Marketing automation00 Ratings8.52 Ratings
    Platform
    Comparison of Platform features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    -
    Ratings
    Kintone
    9.3
    6 Ratings
    20% above category average
    Mobile access00 Ratings9.36 Ratings
    Security
    Comparison of Security features of HipChat (discontinued) and Kintone
    Feature
    HipChat (discontinued)
    -
    Ratings
    Kintone
    9.5
    10 Ratings
    12% above category average
    Role-based user permissions00 Ratings9.510 Ratings
    Best Alternatives
    HipChat (discontinued)Kintone
    Small Businesses
    Flock
    Score9.5 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Coevera
    Score8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HipChat (discontinued)Kintone
    Likelihood to Recommend
    6.8
    (133 ratings)
    9.7
    (58 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    10.0
    (8 ratings)
    Usability
    7.2
    (8 ratings)
    9.4
    (16 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.1
    (7 ratings)
    9.4
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.4
    (3 ratings)
    6.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (43 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    7.6
    (8 ratings)
    10.0
    (2 ratings)
    Product Scalability
    7.2
    (10 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    HipChat (discontinued)Kintone
    Likelihood to Recommend
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Kintone
    Never had an issue with this.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Kintone
    Pages load quickly, no issues with response time
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Kintone
    The training was seamless and easy to follow
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Kintone
    Should be multiple pricing packages.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
    Read full review
    Professional Services
    Discontinued Products
    No answers on this topic
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
    Read full review
    ScreenShots

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile