What users are saying about
8 Ratings
567 Ratings
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Score 7.5 out of 100
8 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

HipChat (discontinued)

Well suited for
Cross-teams communication.
Webhooks support.Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group.Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Anonymous | TrustRadius Reviewer

Onehub

Onehub is great for securely sharing or collaborating on files in the cloud. If you have teams that live in different parts of the country or world, Onehub makes it relatively easy to check out files and make changes to them in a secure manner. I think Onehub is good for small to medium sized businesses. I would like to see more enterprise management tools and more robust reporting before recommending Onehub for large enterprises.
Mark McCully | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HipChat (discontinued)
7.3
Onehub
Mobile Access
HipChat (discontinued)
7.3
Onehub
Search
HipChat (discontinued)
7.2
Onehub

Communication

HipChat (discontinued)
7.3
Onehub
Chat
HipChat (discontinued)
7.8
Onehub
Notifications
HipChat (discontinued)
7.8
Onehub
Discussions
HipChat (discontinued)
6.5
Onehub
Surveys
HipChat (discontinued)
8.0
Onehub
Internal knowledgebase
HipChat (discontinued)
7.0
Onehub
Integrates with GoToMeeting
HipChat (discontinued)
7.0
Onehub

File Sharing & Management

HipChat (discontinued)
6.2
Onehub
7.8
Video files
HipChat (discontinued)
6.5
Onehub
7.0
Audio files
HipChat (discontinued)
6.8
Onehub
7.0
Access control
HipChat (discontinued)
6.5
Onehub
9.0
Advanced security features
HipChat (discontinued)
5.7
Onehub
Integrates with Google Drive
HipChat (discontinued)
6.0
Onehub
Device sync
HipChat (discontinued)
6.0
Onehub
Versioning
HipChat (discontinued)
Onehub
7.0
Document collaboration
HipChat (discontinued)
Onehub
8.7
File search
HipChat (discontinued)
Onehub
8.3

Cloud Storage Security & Administration

HipChat (discontinued)
Onehub
8.5
User and role management
HipChat (discontinued)
Onehub
8.3
File organization
HipChat (discontinued)
Onehub
8.7

Cloud Storage Platform

HipChat (discontinued)
Onehub
9.2
Performance
HipChat (discontinued)
Onehub
8.7
Reliability
HipChat (discontinued)
Onehub
9.7

Pros

HipChat (discontinued)

  • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
  • Cross-platform support and hence runs on most of the computing devices
  • Efficient search
  • Completely free for smaller teams
  • Webhooks +1
  • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
  • Custom emojis
  • Media and file sharing directly or in a group
  • Video chat
Bhargav Nanekalva | TrustRadius Reviewer

Onehub

  • Bank level security.
  • Responsive customer service team.
  • Ease of use.
  • Clients love it.
Anonymous | TrustRadius Reviewer

Cons

HipChat (discontinued)

  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
Anonymous | TrustRadius Reviewer

Onehub

  • Some movements of files and folders can be clunky.
  • Would like a feature like DocuSign for signing confidential documents (unless I just haven't found that feature yet).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HipChat (discontinued)

HipChat (discontinued) 8.4
Based on 3 answers
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Anonymous | TrustRadius Reviewer

Onehub

Onehub 10.0
Based on 1 answer
Our clients and staff enjoy the security level when sending sensitive financial data back and forth.
Anonymous | TrustRadius Reviewer

Usability

HipChat (discontinued)

HipChat (discontinued) 7.3
Based on 9 answers
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
Joe Tresca | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Support Rating

HipChat (discontinued)

HipChat (discontinued) 7.0
Based on 12 answers
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
Ajay Akunuri | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Implementation Rating

HipChat (discontinued)

HipChat (discontinued) 8.6
Based on 8 answers
I don't have insights as I was not a part of the implementation. However, I love the end product
Sara Sayre | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Alternatives Considered

HipChat (discontinued)

We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
Eric Broz | TrustRadius Reviewer

Onehub

Some of our departments use Box for cloud-based file sharing, but Box doesn't have the same level of security that Onehub offers. We prefer to keep our most important and "toxic" data on Onehub because it offers much deeper level security settings.
Mark McCully | TrustRadius Reviewer

Scalability

HipChat (discontinued)

HipChat (discontinued) 7.2
Based on 10 answers
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
Vladimir Salnikov | TrustRadius Reviewer

Onehub

No score
No answers yet
No answers on this topic

Return on Investment

HipChat (discontinued)

  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
Christina Wofford | TrustRadius Reviewer

Onehub

  • Increased efficiency when dealing with externals and document review.
  • Provides peace of mind that documents are secure in the Cloud and that department wont leak sensitive information.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

HipChat (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

HipChat (discontinued) Editions & Modules

Edition
HipChat Basic$01
HipChat Plus$21
  1. per user
Additional Pricing Details
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

Onehub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Onehub Editions & Modules

Edition
Team29.951
Business99.952
EnterpriseCall for details
  1. 3 paid users included per month
  2. 5 paid users included per month
Additional Pricing Details
Team Plan - $10 per additional user Business Plan - $15 per additional user

Rating Summary

Likelihood to Recommend

HipChat (discontinued)
6.8
Onehub
6.7

Likelihood to Renew

HipChat (discontinued)
8.4
Onehub
10.0

Usability

HipChat (discontinued)
7.3
Onehub

Support Rating

HipChat (discontinued)
7.0
Onehub

Implementation Rating

HipChat (discontinued)
8.6
Onehub

Scalability

HipChat (discontinued)
7.2
Onehub

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