HRweb vs. isolved

Every business and its employees along with management wants to have a transparent system where appraisals and rewards could be attained without any unclear and vague target definitions. The tool is accurate for tracking performance analysis with help of business intelligence to provide clarity that motivates employees with a constant depiction of their achievements.

Incentivized

isolved is incredibly cost effective and capable for a mid-size organizations looking for full automation on SAS online software.

It would be overkill for very small organizations and not meet the needs of larger organizations without the addition of many of its optionally purchased add on modules.

Incentivized

• Time Tracking
• PTO Onboarding
• Attendance
• Management of Employee activities

Incentivized

• Payroll Processing (timely and accurate).
• Customer Service (dedicated account service representative, who gets to know your company's needs).
• Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
• Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).

Incentivized

• Its aesthetics could be more catchy on the front end.

Incentivized

• More reminder notifications would be great!
• A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
• Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places

Incentivized

Because of the employee activities evaluation feature.

Incentivized

I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.

It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

Support is good highly trained and never usually takes ten minutes to get a rep on the call, often it's a couple of minutes. At a competitor the average call for a rep was 45 minutes to a hour. If the rep doesn't have a solution for your challenge they will escalate to someone that does.

Incentivized

All over the phone, but it was comprehensive.

Incentivized

We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

It's more advanced and cost-effective in terms of adoption, user-friendly interphase along with BI tools that can even track behaviors of the employee to ascertain and plan the steps accordingly to keep them motivated and help them contribute towards the overall goal. Its management is easy and can be managed easily.

Incentivized

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.

Incentivized

Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

All of iSvoled services are conducted very professionally

• Tracking and Evaluating the Employee data has a great positive impact.
• PTO Onboarding can be improved.
• Time Tracking is good to look after.

Incentivized

• When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
• Employees love having the ability to easily view and verify their timecards prior to payroll submission.

Incentivized